Neil @ uddingston was very helpful from the moment we walked in the shop, made the process a lot easier and smoother and provided alot of helpful information, all while providing us with a good laugh... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Sean at uddingston great help sorting out order. Good knowledgeable service and helped sort out finance
The staff (Zahid) were very friendly, helpful, and professional. They were knowledgeable about the furniture and took the time to answer all my questions. Overall, I had a great experience and would happily recommend the store.
Great furniture store with a good selection and reasonable prices. The staff (Zahid) were friendly and helpful, and the furniture was good quality.
Overall, a very good shopping experience.
Tristan@manchester was friendly knowledable helpful 5 stars 😀
Dave at the MK store was great when we visited and again when we came back to purchase one. He was friendly, approachable and not only answered all our questions and gave us more info that we hadn’t thought about. Thank you so much, excellent customer service! We can’t wait to get our new sofa in 2 weeks
There was no pressure and a very relaxed atmosphere from our first visit to our second where a purchase was made. Vithu was knowledgeable and friendly and made us at ease
Steve at Hull very helpful and informative.
Derek was incredibly helpful for my 84 year old mum.
5/5 Stars – Fantastic experience thanks to Dave!
We recently bought a power recliner sofa from NCF Living in Chester, and we couldn't be happier with our purchase.
Dave was brilliant from start to finish—incredibly helpful, friendly, and knowledgeable without ever being pushy. He took the time to talk us through the options and helped us find the perfect sofa for our home. The power recliner itself is fantastic quality and unbelievably comfortable.
If you're heading to NCF Living Chester, definitely ask for Dave. Excellent customer service!
Excellent customer service very friendly and knowledgeable from Steve at Hull
Lewis and Noel in rugby store were very patient and helpful with enquiries - excellent service 10/10
Neil@uddingston was great today and assisted me to update and add to my order . Great service from staff in this branch
Would definitely recommend this furniture shop
Sofas really reasonable, we took our Mam shopping for new sofa came here first then visited several different shops.
Came back to this shop. Everyone very friendly and super helpful. Lovely bunch of people.
Exceptional team
Liam and Shannon amazing
Matt gateshead
No pressure sales,Matt is a really nice guy,hopefully the delivery and suite we picked lives up to the no pressure sales and friendliness of Matt, thanks 👍
Really good experience at the merry hill store. TK was great he showed us different sofas, was patient with us being very indecisive and talked us through the sales process including delivery and warranty. Could not have asked for a better sales rep.
The staff at your Merry Hill store was very help and appeared to be very joll. Staff was very happy to answer questions we had which made the overall experience better.
Kevin was very helpful in the Edinburgh store. Came in found the perfect sofa and purchased without any problems. No pushy sales like we have received previously. Would definitely recommend them 😁.
If I could give no stars I would what an absolute joke of a company! Getting customers to write trust pilot reviews in the store. Once it’s ordered make sure your expectations are set at zero customer service, no response to emails. Call centre don’t know when someone is going to get back to you. Joke! Delay tactics and don’t answer complaints fully. WARNING!! DO NOT PART WITH YOUR MONEY!!
Met Susan today, very helpful and informative regarding my options.
Left me to browse without any intrusion.
Polite, curteous and overall a very nice person
We found a high quality bed at a great price. Also the advice from TAZ of where to get some additional items for the bed was really good.
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