Neil @ uddingston was very helpful from the moment we walked in the shop, made the process a lot easier and smoother and provided alot of helpful information, all while providing us with a good laugh... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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John at your Swansea store was so helpful, informative and explained everything during our visit, he answered every question asked and was polite and courteous throughout which resulted in our purchase. Excellent customer service and left a happy customer, looking forward to receiving our goods and hoping the delivery is as good as your store employees, thank you John
Khalid was very helpful in the Bradford branch !
Bought a bed and base unit , was told 10 days for delivery , still no bed , no delivery date, no response from emails , contacted customer services , absolutely useless , don't seem to care or be bothered to follow up , didn't call me back as promised .
Will be calling tomorrow to cancel don't bother with this company con artist
Excellent service from Margarita in Milton Keynes!
William in Paisley made picking our new sofa an easy experience. He was helpful and knowledgeable without being pushy giving space and time to browse. He took time to explain options and selection available in store was excellent.
william in paisley made picking a couch smooth experience and was very polite and talkative and made sure we understood what was happening and overall a great experience
Visited your Preston showroom and was happy dealing with Arfan Great service bought bed ottoman and bedroom furniture
Ariff at Leeds was very helpful with showing us the different sofas and explained the process simply.
Lewis from the rugby shop was helpful and knowledgeable. Answered all questions and everything went very smoothly. Great experience.
Usman at Highgate was very helpful, showed both professionalism and increased knowledge of the products. Provided reassurance and guidance for choosing the most suitable and appropriate products.
Good service. Very helpful, polite, friendly/approachable. Answered all our questions and knows in great detail of the products.
Noel (Rugby) was really helpful with sorting out mattress and delivery out for us. Very informative and all the staff are very helpful and friendly!
I visited ncf in Trafford I had a very good experience. Tristan@Manchester was very nice kind and would recommend this place for home items.
Salesman was very helpful (Charles@Preston) we dread going in these places and being pounced on but we were left to wander until we needed assistance, everything was explained in detail and we purchased both a two and three seater sofa
Tristan@Manchester was amazing. Really friendly from minute 1, helped us find the perfect bed that suits our preferences and needs.👍🏾
Ariff at NCF Birstal provided a very good service
Staff very friendly in-store, but nearly insist in you making a good review before leaving the store. Hence NCF has a fairly good star score.....ordered my sofas at the beginning of April, told 11 week delivery time (June), it's been pushed back again and again and again. Not even in the warehouse yet. Will be looking at basically half a year with no sofa. Really poor and very disappointed. No compensation will be applied either.
Visited the Derby store just to browse sofas and chairs … all the staff were friendly and polite - helpful and not too pushy ! Decided to buy, Jess processed our order, she was very helpful and efficient. Overall a really positive experience !
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