NCF LIVING Reviews 

They lie about their delivery times! Told us 1-2 weeks as its in stock.... only to call us and say it won't be delivered for 3 MONTHS!

DISGRACEFUL SERVICE

We went into store today to purchase a sofa. Jason at chester came to ask if we were okay and to let him know if we needed anything. He was lovely, chatty and very helpful without being overbearing. We even went back into store to purchase 3 bed frames. Delivery was arranged so everything will be delivered at the same time. Would definitely suggest this store for home furnishings all the staff were friendly and helpful. Jason was extremely knowledgeable and nothing was too much trouble.

Margo at Chester branch was an absolute star, she knew the products inside out and was able to advise accordingly.
No pressure from Margo to buy, but ended up buying dining table and 6 chairs. Along with a couple of sofas.
Would recommend NCF and in particular Margo.
Denise M

Margo at the Chester branch was extremely helpful and very knowledgeable, we were given advice but allowed to browse at our leisure.
We bought a dining room table and chairs, plus 3 sofas, all very well priced.
We would certainly return and would recommend NCF to family and friends.

Cannot stress enough how poor the customer service is from NCF Living.
Ordered a sofa on 06/09/26 (NEEX1352), advertised as in stock and available for delivery within 7 days. It’s now been over 6 weeks. Despite sending multiple emails to customer service, sending multiple messages to their Instagram account, completing online customer support forms and leaving countless reviews I am still yet to receive any response as to when my sofa will be delivered. If you pay for something you expect to receive them as agreed and if delayed the customer has a right to be updated when you’ve taken their money. I will continue to message, leave reviews and tell as many people by word of mouth how poor this company is!!
It’s beyond disgraceful to be told delivery within 7 days and have a company ignore your requests nearly 7 weeks later. Do not spend your money on NCF Living

Aiden@Merryhill was the most friendliest helpful assistant i have come across
Helped with table measurements and even assembled a table and chairs for me to see if it would fit in the space i had
I have purchased at nadia set
Thank you so much for all your help

Didn't see the sofa we wanted but Rob from Bristol really helped us narrow down our searches and we will be back!

Raj in thurrock helped us out massively! We bought our first ever sofa brand new through raj he sat down and explained everything to us and even sorted the delivery ! 10/10 would 100% recommend coming here if your looking for a sofa

Raj in Thurrock sorted us out! Explained everything and sorted us out :) thank you

Currently been waiting on line to speak to someone in customer service for 42 mins, yesterday hung on for 1 hour and the day before approximately 30 mins - NO ONE ANSWERS. I have submitted 9 emails to customer service requesting a delivery date and have been completely ignore.DO NOT BUY FROM THIS COMPANY.

Khalid the manager at Bradford was really good .

Bought a sofa from the store in merry hill. Humaira helped us. She was friendly, kind and very helpful. Humaira made the process easy and quick

Shocking experience. Guaranteed 10 day delivery and it has been almost a month now. We were told there was a logistical error with the delivery and it would be with us within the next week. Nothing. It is also completely impossible to get through on the customer service phone line. I received one email back from customer services but after requesting, again, where my table was, I have been completely ignored.

Aidan @ merryhill is a great guy , really helpful
Great no pressure sale 10/10

Aiden @ Merryhill. Extremely helpful ans friendly. Answered all questions we had and explained everything perfectly. Lovely guy.

Aron and Ravi were really helpful for us deciding our new furniture.

Morgan was very helpful and polite. He answered every question we had i would highly recommend

Liam the salesman @Stockton branch was friendly and extremely helpful to us.
We initially called in intending to purchase a pair of easy chairs but as we were made so comfortable with our welcoming experience at the store we also purchased two sofas in addition.
Staff also very informative about some useful aftermarket accessories.
A good price too.
Thanks Liam

We visited the store today and were shown around by Christina. She was very attentive, told us exactly what we needed to know. Made our shopping experience seamless and had everything all sorted for us. Would recommend to family and friends.