NBB Matting Reviews 74

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

An email enquiry was answered promptly and efficiently. The order was dispatched and delivered very quickly.

Company replied

Rated 5 out of 5 stars

High quality, great appearance, and perhaps even best of all, no more muddy cat paw prints all over the (cream coloured) kitchen tiles - and no more of our own footprints when coming in from the garde... See more

Company replied

Rated 3 out of 5 stars

I ordered an Aquasorb mat from NBB Matting, and it's been decent overall. It's our fourth mat from them, and while the quality is generally good, the experience was a mix. The mat certainly helps with... See more

Company replied

Rated 5 out of 5 stars

Whilst trawling through the internet to source a few mats for our Care Home, I stumbled across NBB Matting. I was impressed with the wide range on offer that suits the needs of our Business. The pric... See more

Company replied

Company details

  1. Events & Entertainment

NBB Matting

Written by the company

The UK's Largest Matting Specialists
NBB Matting provides a cost effective solution with a portfolio that offers 100's of different mats to suit all your internal and external needs. These flooring products are specially designed to maintain a safe and clean environment.

FREE Delivery on ALL orders!

All stocked item orders received before 4:30pm will be despatched within 1 - 2 working days

All stocked item orders received before 4:30pm will be despatched within 1 - 2 working days
Carriage is FREE for orders over £15 to UK mainland only. Orders under £15 will be charged £3.95 to UK mainland. If you are purchasing from outside the UK mainland please call our friendly sales team on 0800 1777 052 for prices and timing to other destinations.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

74 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 4 out of 5 stars

An email enquiry was answered promptly…New mat.

An email enquiry was answered promptly and efficiently. The order was dispatched and delivered very quickly.

30 January 2026
NBB Matting logo

Reply from NBB Matting

Thank you for your review, Linda! We appreciate you taking the time to share your experience. We're happy to hear that our email support and delivery service met your expectations. If there is anything we can do to make your next experience with us a 5-star one, please do let us know!

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery, very happy, thank you!

13 November 2025
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Reply from NBB Matting

Thank you for your lovely review, Yvonne. We’re so pleased to hear you received great service and fast delivery. We’re delighted that you’re happy with your experience, and we appreciate you taking the time to share it.

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

Highly recommended

Highly recommended! They were the cheapest online for the door mat I wanted and it arrived in rapid time. Would definitely use again!

8 September 2025
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Reply from NBB Matting

Thrilled to know you found our process affordable, simple and efficient – thank you! We hope to see you again soon.

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

New aquasorb matting

We had no hesitation in purchasing new aquasorb matting as the last ones lasted ages considering the constant foot flow.

8 May 2025
Unprompted review
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Reply from NBB Matting

Thanks for the great feedback – the team will be chuffed to read this! Looking forward to your next visit, Nicky.

Kind Regards,
NBBMatting Customer Service Team

Rated 3 out of 5 stars

I ordered an Aquasorb mat from NBB…

I ordered an Aquasorb mat from NBB Matting, and it's been decent overall. It's our fourth mat from them, and while the quality is generally good, the experience was a mix. The mat certainly helps with muddy footprints, and delivery was quick, taking just a couple of days. The range of options covers different needs and the free delivery is a nice touch. The mat looks fine and is functional, but nothing exceptional stood out to rate them higher.

30 November 2024
Unprompted review
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Reply from NBB Matting

Thank you for this review, Nadirah! We appreciate your feedback on this. Can we ask what you would have liked to have seen for you to have reviewed us as 5 stars?

Thank you for your cooperation.

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Seems to be a good quality product. Bought to replace similar where rubber edging had come away.

26 November 2024
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Reply from NBB Matting

Your satisfaction is our top priority - thank you for the lovely review, Garry!

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Notified throughout the delivery process. Product matched the description and fit for purpose.

12 November 2024
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Reply from NBB Matting

Thank you for the love! Delivering happiness to your door is what we always aim for!

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

4th Time Lucky

Needed an additional mat for the kitchen and went straight for NBB Matting and ordered the Aquasorb 60 X 90cm in Blue. This is our 4th Mat from NBB and the quality is top notch and highly recommended.

30 September 2024
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Reply from NBB Matting

Thank you for your loyalty and for choosing NBB Matting once again Karl! We’re thrilled to hear that you’re pleased with the quality of our Aquasorb mat. Your recommendation means a lot to us, and we look forward to serving you with more top-notch products in the future!

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

Excellent all round

Product was very good quality and decent value, customer service and delivery were spot on. I can wholeheartedly recommend NBB Matting.

2 April 2024
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Reply from NBB Matting

This is what we love to hear! Incredible feedback! Thank you for this review, Duncan. We hope to see you again.

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

Great Service

Ordered some matting and was told that I would be informed when the goods were out for delivery.
Didn't have to wait as the goods were delivered in 2 days.
Great service

3 January 2023
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Reply from NBB Matting

Thank you for the 5* review, Cathy!
We are happy to hear you are satisfied with your recent purchase. We hope to see you again.
Take care and have a nice day!

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff - quick delivery - and it looks great!

15 November 2022
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Reply from NBB Matting

Wonderful to hear, Robert. Thank you for your 5-star review.
Hope to see you again soon. Take care and have a great day!

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

WATERPROOF RECYCLED PLASTIC PATIO TABLE

Excellent service. Quality outstanding. Easy website, good communication, highly recommended.

21 October 2022
Unprompted review
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Reply from NBB Matting

Hi, Stanley! Thank you so much for your feedback.
We are happy to hear you are satisfied with your recent purchase. We hope to see you again.
Take care and have a nice day!

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

Excellent service

Excellent service - easy online process, very quick delivery and good quality product

18 October 2022
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Reply from NBB Matting

Thank you for your review, Sarah.
We are so happy to hear you are pleased with your recent order.
We hope to see you again soon. Take care and have a great day!

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

Very efficient company

Very efficient company. Easy website to order from. Very quick delivery and this is the second doormat I have had and it is brilliant.

23 July 2022
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Reply from NBB Matting

Great to hear, Marian. Thank you for your order & 5 star review. We hope to see you again soon.

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

Ordered and delivered within 3 days

Ordered and delivered within 3 days. Excellent service

25 February 2022
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Reply from NBB Matting

Fantastic to hear. Thank you for such positive feedback, we really appreciate it.

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

lFront Hall heavy duty mat

I bought this for our front hall, it's where all the mud and leaves drag in. I am so very pleased it's exactly as described Non slip , easy hoover and I am sure when the time comes I will be able to wash it with the hosepipe.

9 November 2021
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Reply from NBB Matting

Wonderful to hear. We're so pleased that you are happy with your order, we love hearing back from all of our happy customers.

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

Prompt despatch and delivery

Prompt despatch and delivery. No complaints at all.

9 November 2021
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Reply from NBB Matting

Wonderful to hear, Rebecca. Thank you for your order & 5 star review.

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

Good quality

Good quality, good price

5 November 2021
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Reply from NBB Matting

Thank you for your order & 5 star review, John.

Kind Regards,
NBBMatting Customer Service Team

Rated 5 out of 5 stars

Good looking mats that do the job

Good looking mats that do the job. very quick delivery

4 November 2021
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Reply from NBB Matting

Just what we like to hear, Jane. Thank you for your 5 star review, we hope to see you again soon.

Kind Regards,
NBBMatting Customer Service Team

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