Navimow Segway Reviews 

850
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 367 reviews, reviewers had a great experience with this company. Customers frequently praise the robotic mowers for their efficient straight line cutting performance, exceptionally easy setup process, and great ability to save valuable time on routine garden maintenance. People also note that the helpful customer support team is always responsive and professional when addressing setup questions or technical issues. Some reviewers were not happy with the limited battery capacity and restrictive software that controls mapping areas. Consumers additionally mentioned that the machines can get stuck easily on flat surfaces, struggle with edge cutting, and sometimes lack sufficient wheel traction on challenging lawns.

What people talk about most

Product

People report ambiguous experiences with product, as many reviewers highlight its excellent navigation,... See more

Quality

Reviewers express mixed feelings regarding product quality, as some consumers highlight precise cutting on... See more

User experience

Clients share ambiguous opinions on user experience, with some reviewers praising the easy installation,... See more

Customer service

Users describe ambiguous interactions with customer service, noting that while many reviewers experienced... See more

Service

Customers consistently note ambiguous experiences with service, as people appreciate the quick and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My H3000 is working precisely, seems to be high-end quality. Although I would like a little better traction, as this mower tends to get stuck sometimes on flat but not perfect even ground, even unde... See more

Rated 4 out of 5 stars

Prolongation of 4G-Service was only via Pay Pal offered - and I, as well as many more people - does not use Pay Pal for reasons. So it was challenging for the supplier to offer a solution. Finally I f... See more

Rated 4 out of 5 stars

Great help from customer service when I realized I’d ordered the wrong unit. Delivery exactly when expected. Very user-friendly, well thought-through app. And the mower itself has now done a fantastic... See more

Rated 4 out of 5 stars

I ordered the I2 AWD online but after two weeks still no supply. I started an e-mail correspandance with Navimow and they informed me the ordered model was not yet available due to backorders and was... See more


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3.9

Great

TrustScore 4 out of 5

850 reviews

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Replied to 19% of negative reviews

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3.9

All reviews

(850)

802 reviews in the last 12 months

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Rated 4 out of 5 stars

Dear Navimow team,

Dear Navimow team,
Overall, this robot mower has many great advantages. I specifically chose this model because it combines multiple technologies to operate. Even though LiDAR technology is now available as well (which I believe would also work quite well), this combined system was a major selling point for me.
On the positive side, the mower is powerful and strong—it easily manages rather large obstacles (3–4 cm) and is very easy to maintain.
However, there is one major issue from my perspective. Ever since the last app/firmware update, the performance has noticeably degraded. The robot has started running into obstacles it used to avoid, and it takes a very long time to switch between the camera and GPS rather than using them seamlessly together. It now drives into and over areas where it never had problems before.
I hope these software issues can be resolved in future updates, as the hardware itself is great.

24 July 2026
Rated 5 out of 5 stars

x450 is amazing

I have the x450 and it is amazing. The cost is very competitive and is well worth it. I have a complex lawn with steep hills and it is able to handle it. The mower has 4g and RTK options (RTK is included). I use the RTK option because our 4g signal is weak (some of the other robot mowers do not supply the RTK as part of the standard package). In terms of servicing/repairs, Segway is sold thru out the country so parts and servicing/repairs should not be an issue (which is an issue for some of the other robot mowers).

24 July 2026
Rated 5 out of 5 stars

App disconnect

My ex refused to disconnect the app but also wanted me to keep the mower. She put it in the attic and enabled the alarm that goes off when the device is moved, which can only be unlocked through the app. Hence, I was unable to move or use a device that was in my house and my property.

Customer sevice asked for proof of purchase and quickly resolved the issue after I provider it.

Thanks again!

18 April 2026
Rated 5 out of 5 stars

Navimow i105 first season

Navimow i105 first season. The Navi is doing excellent. Sometimes it is almost irritating careful doing the lawn. Have had no complications so far. One stop which was our own fault testing the external limit. Have turned the blades and also bought new ones with xtra premium quality. We leave the place for weeks doing the tasks from mobile distance. We are 150% satisfied and can recommend Navimow Segway. The inbuilt messages in the app are giving easy access to info and support. Navi is raising the quality of life. WHY did not we but this earlier?

24 July 2026
Rated 4 out of 5 stars

Good machin easy to install great app…

Good machin easy to install great app just perfect for my garden except that it is not cutting the edge of the grass and if there is pavement he stop cutting. Customer service excellent quick to repair within 2 years of purchase. Did already make 3 of my friends buy the same machin and they are more than happy

9 July 2026
Rated 5 out of 5 stars

Excellent Customer Service

Unfortunately my Navimow developed a fault after 2 months. However this highlighted a very positive experience with Customer Service. Within a week the Original Faulty Unit had been returned and a replacement was in use. I am very grateful for the rapid response from the Navimow team. I didn't even have to cut the grass prior to the replacement arriving. Excellent Customer Service.

15 June 2026
Rated 4 out of 5 stars

Rabbits dug four holes in my lawn and…

Rabbits dug four holes in my lawn and my robot has fun going around them
Not much fun for me as I keep feeling them in and covering them over only for it to be rooted up again
I am very happy with my robot hope I will get a good few years out of it it is in its second year

18 June 2026

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