Naturyl Extensions Reviews 299

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its excellent quality, noting that the extensions feel natural, are easy to use, and provide a significant boost in confidence. Many reviewers found the color matching to be perfect, often achieving an undetectable blend with their natural hair, which is a key factor in their satisfaction. The overall user experience, from ordering to application, is described as straightforward and efficient, with many appreciating the convenience and the natural look these extensions provide. However, some customers also noted issues with the fit of certain products, such as the wire being too tight or the clips being visible through fine hair, which could lead to discomfort or an unnatural appearance. A few other people also felt that the color match was not accurate for their hair, despite the general positive feedback on this aspect, and some experienced problems with product quality upon arrival or after initial use.

What people talk about most

Product

Users describe positive interactions with product, highlighting its excellent quality and natural appearance.... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent quality of the product and... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the ease of ordering and quick... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use and natural look of... See more

Service

Customers had positive experiences with service, often highlighting quick delivery, excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never used extensions before and these are fantastic! Colour match is perfect and they feel very secure and forget I even have them on! I’ve had so many compliments since wearing them with peop... See more

Rated 5 out of 5 stars

I’m not given to writing reviews, but simply had to share how great these face framing extensions are. They are a perfect colour match for my highlighted hair and my hairdresser trimmed them when she... See more

Rated 5 out of 5 stars

The company colour matched me perfectly, first I had the extensions on a wire and they were lovely but a bit too much for me, so then I got the face framing ones and they are brilliant, a bit of thick... See more

Rated 5 out of 5 stars

Wow! I have been looking at these face framers for a while. Decided to try and I can honestly say they are amazing. Colour match couldn’t be any closer and they give just enough oompf without looking... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Beauty Salon
  3. Hair Extension Technician
  4. Hair Product Store
  5. Hair Salon

Written by the company

We sell halo hair extensions made from 100% human hair. All our stock is UK based, we offer next day delivery and easy returns.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

299 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Hair is nice but had problems with…

Hair is nice but had problems with colour match. When I tried to return it I had a few technical problems so sent emails and no response. So no refund disappointed and out of pocket!

2 December 2024
Unprompted review
Naturyl Extensions logo

Reply from Naturyl Extensions

Hi Lucy, sorry about this! We can't see an email from you regarding the return in our inbox or spam...? Could you send an email to info@naturylextensions.com with your order details and we can investigate a refund asap.

Rated 5 out of 5 stars

I just received my wire Naturyl…

I just received my wire Naturyl extensions in color coffee biscuit and WOW I am impressed: the color matching is perfect and the quality of the hair and how it sits with my own hair is superb. I am very happy with the purchase and have decided to order the pony tail in same color!. High quality products!

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Super impressed

Absolutely love such realistic tones and I have tried several . Love that the elastic stretches to fit unlike others . It makes it a lot more comfortable to wear.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Bought an 18inch piece in shade hot toffee

Bought an 18inch piece in shade hot toffee for my wedding. My hair is just below my shoulders so I wanted the length and thickness so I could have loose curls.
I couldn’t be happier. I was skeptical at first as I thought there no way it’s A - going to look natural and B- feel secure with just a wire. I was wrong on both account. The colour match was perfect and it was so secure I almost forgot I was wearing it. I’m going to order another one and the same shade just abit shorter so I can wear it straight.
Since my wedding this has been my go to
Hairstyle.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Best hair extensions

Absolutely thrilled with my Naturyl Extensions. Great quality and they blend really well with my hair. Having tried several brands now, Naturyl definitely stands out for giving me the perfect length, volume and being super comfortable.

Customer service was also a big plus, they were super speedy to answer my questions and helped me pick the right extensions. Delivery was also very speedy.

Highly recommend Naturyl Extensions to anyone looking for extensions that look and feel amazing. I’ll definitely be ordering again. Thank you!!

9 November 2024
Unprompted review
Rated 1 out of 5 stars

Returned on Sept 24th

Returned on Sept 24th. Took until Oct 14th to receive email saying they are processing refund. It is now 4 weeks later Nov 6th and still received no refund.

24 September 2024
Unprompted review
Naturyl Extensions logo

Reply from Naturyl Extensions

UPDATE: We’ve looked in our system and you haven’t ordered through us. You have ordered from another hair extension company. Not us.

Hey, sorry about that. Could you email info@naturylextensions.com asap with your order number and name and we will get right on it regarding the refund. Royal mail can sometimes take a while to return the extension for us to inspect and then refund.

Rated 5 out of 5 stars

Great quality, highly recommend

Bought to thicken and lengthen my hair for my wedding. Couldn't be happier with the purchase, halo was comfortable, secure and great quality. Toned in really well with my hair. Hairdresser commented on quality too and how well it curled. Great service and delivery in 5 days.
Ordered a second, shorter one to wear more regularly. As someone who is self conscious of my thin hair, it's a huge boost to my confidence and so easy to wear once you get the hang of it. Highly recommend.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

By far the Best

These are by far the BEST extensions I've ever had! I've spent a fortune on so many different ones and, unfortunately, may as well have put money straight in bin. The quality of these are amazing, very easy to wear and very natural. If in doubt about buying these hairpieces ... don't, you won't be disappointed!

13 September 2024
Unprompted review
Rated 5 out of 5 stars

I’m really happy with my extensions are…

I’m really happy with my extensions are very, very good quality as hair goes. I had to make an exchange because the colour wasn’t quite right and they got its spot on the blonde they suggested. I have to say, the customer service was really good and the communication.

I will say you do need to style the hair with your natural hair to blend, I’ve also added a few mini clips at the front of a different brand to make it a bit more seamless but over all it’s a really good option if you want to keep your hair healthy and add a little length or volume. It will never blend like other permanent extentions but I’m fine with that as tapes, micro rings wreck your hair so it’s a small price to pay and I’m happy and they look silky and gorgeous.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Great company

The customer service was excellent. Cleo was fantastic and responded promptly to my email and provided lots of useful information. She was friendly and professional. The hair is really good colour match as well as quality, length, thickness. Easier to use than thought, though still need practice, but the support is fabulous. I highly recommend this company.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

I have recently taken out 120 permanent…

I have recently taken out 120 permanent hair extensions. I have always had very fine and thin hair but now would really like to try and treat my own hair which I can't do with permanent extensions. Was looking for something lightweight and easy to put in and out when I am going somewhere special. These are amazing. So helpful with colour matching and so comfortable to wear. I had to change the wore as was super small but came with spares that was also easy to do, customer service have been lovely. All round an excellent service and product. Highly recommend.

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I had a couple of issues with my extensions and this company have bent over backwards to resolve them. I very much appreciate my new extensions and thank you so much for sending so quickly. Highly recommend this company. Huge thank you to Cleo especially.

10 October 2024
Unprompted review
Naturyl Extensions logo

Reply from Naturyl Extensions

No problem Mairi. Apologies for the issues you had but we're chuffed it's sorted!

Rated 4 out of 5 stars

Best hair extensions I've ever tried

Best hair extensions I've ever tried, j had to dye them to match my hair better but they look so natural and feel lovely.

28 August 2024
Unprompted review
Naturyl Extensions logo

Reply from Naturyl Extensions

Thanks so much. We are always coming out with new colours so hopefully soon they'll be one that doesn't have to be dyed x

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