Naturitas Reviews 

4
•
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Vitamin and Supplements Store
  2. also in
  3. Health Food Store

Written by the company

Naturitas ist dein Online-Shop für natürliche Gesundheit. Wir wurden 2015 mit einer klaren Mission gegründet: natürliches Wohlbefinden für alle zugänglich zu machen – mit dem größten Angebot an Nahrungsergänzungsmitteln, Naturkosmetik, Diätetik und Bio-Lebensmitteln zu den besten Preisen. Heute beliefern wir Millionen von Kundinnen und Kunden auf der ganzen Welt, mit einem Katalog von über 45.000 Produkten der besten Marken der Branche sowie unseren eigenen Produktlinien, die gemeinsam mit Expertinnen und Experten entwickelt wurden. Hinter jedem Produkt steht ein sorgfältiger Auswahlprozess: Wir arbeiten nur mit Marken und Lieferanten zusammen, die unseren Qualitätsstandards entsprechen – damit du mit vollem Vertrauen einkaufen kannst. Uns liegt dein Wohlbefinden und das unseres Planeten am Herzen – vom Ursprung unserer Produkte bis hin zu nachhaltigeren Verpackungen. Wir sind überzeugt, dass Selbstfürsorge und Umweltschutz Hand in Hand gehen, und diese Überzeugung leitet jede unserer Entscheidungen. Und vor allem: Deine Erfahrung ist uns wichtig. Wir möchten, dass dein Einkauf bei Naturitas einfach, schnell und sicher ist – mit zügigem Versand, vielfältigen Zahlungsmöglichkeiten und einem echten, persönlichen Kundenservice-Team, das dir per Telefon, Chat und WhatsApp vor, während und nach deiner Bestellung zur Seite steht. Wenn etwas nicht wie erwartet läuft, möchten wir davon erfahren und es lösen. Danke, dass du Teil unserer #naturlovers-Community bist. Dein Feedback hilft uns, jeden Tag besser zu werden. ---- Naturitas è il tuo negozio online di salute naturale. Siamo nati nel 2015 con una missione chiara: rendere il benessere naturale accessibile a tutti, con la più ampia offerta di integratori, cosmetica naturale, dietetica e alimentazione bio ai migliori prezzi. Oggi serviamo milioni di clienti in tutto il mondo, con un catalogo di oltre 45.000 prodotti dei migliori marchi del settore e le nostre linee proprie, sviluppate insieme a esperti. Dietro ogni prodotto c'è un rigoroso lavoro di selezione: collaboriamo solo con marchi e fornitori che rispettano i nostri standard di qualità, perché tu possa acquistare in totale tranquillità. Ci prendiamo cura del tuo benessere e di quello del pianeta, dall'origine dei nostri prodotti fino a un packaging più sostenibile. Crediamo che prendersi cura di sé e dell'ambiente vadano di pari passo, e questa convinzione guida ogni nostra decisione. E soprattutto, la tua esperienza è importante per noi. Vogliamo che acquistare su Naturitas sia facile, veloce e sicuro: spedizioni rapide, molteplici opzioni di pagamento e un team di assistenza clienti reale e vicino a te, disponibile per telefono, chat e WhatsApp per aiutarti prima, durante e dopo il tuo ordine. Se qualcosa non va come previsto, vogliamo saperlo e risolverlo. Grazie per far parte della nostra community di #naturlovers. La tua opinione ci aiuta a migliorare ogni giorno. --- Naturitas est votre boutique en ligne de santé naturelle. Nous sommes nés en 2015 avec une mission claire : rendre le bien-être naturel accessible à tous, grâce à la plus large offre de compléments alimentaires, de cosmétiques naturels, de diététique et d'alimentation bio aux meilleurs prix. Aujourd'hui, nous servons des millions de clients dans le monde entier, avec un catalogue de plus de 45 000 produits des meilleures marques du secteur ainsi que nos propres gammes, développées avec des experts. Derrière chaque produit se cache un travail de sélection rigoureux : nous ne travaillons qu'avec des marques et des fournisseurs qui répondent à nos standards de qualité, pour que vous puissiez acheter en toute confiance. Nous prenons soin de votre bien-être et de celui de la planète, depuis l'origine de nos produits jusqu'à un emballage plus durable. Nous sommes convaincus que prendre soin de soi et prendre soin de l'environnement vont de pair, et cette conviction guide chacune de nos décisions. Et surtout, votre expérience compte pour nous. Nous voulons que vos achats chez Naturitas soient simples, rapides et sécurisés : des livraisons rapides, de nombreuses options de paiement et une équipe de service client réelle et à votre écoute, disponible par téléphone, chat et WhatsApp pour vous aider avant, pendant et après votre commande. Si quelque chose ne se passe pas comme prévu, nous voulons le savoir et le résoudre. Merci de faire partie de notre communauté de #naturlovers. Votre avis nous aide à nous améliorer chaque jour.


Contact info

2.9

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(4)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I see that more goods i order more…

I see that more goods i order more delivery costs I'd pay. Shouldn't this be vice versa? Also reading the reviews (thank you for sharing) I don't want to receive additional import tax invoice for ordering to Switzerland.. So i won't order from that site which is a pity because i really like the products.

31 December 2022
Unprompted review
Rated 1 out of 5 stars

Do not order to Switzerland

Although a Swiss site, paid in CHF with postage and handling, swiss customs was not paid by Naturitas and therefore I was left with the extra charge. Nearly 15% extra so not worth it at all.
Then the customer support with a type form made it hard to get in touch. Once in touch, apparently not their issue...

28 October 2022
Unprompted review
Rated 1 out of 5 stars

Import expenses and exaggerated shipping costs

Watch out if you are planning to order here. I ordered on naturitas.CH but is has nothing to do with switzerland expet the domain. The stuff is coming from Spain oder Netherlands and you will be charged alot when ordering here.

19 October 2022
Unprompted review
Rated 5 out of 5 stars

Simply great

I was looking for a specific product and found it at Naturitas. Only later did I read the negative reviews on Trustpilot and got a bit concerned - but for no reason. The shipment was sent out almost immediately after my order and payment and arrived internationally within the usual amount of days. The products are in great condition, fresh and genuine as should be. I can't complain; in fact, I'm happy there is such a shop that can provide me with these specific brands. Thank you!!!

14 August 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look