Naturawhite Reviews 

823
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Absolutely delighted I took the plunge and did my training with Naturawhite. Kat the training manager has been amazing and has been on the other end of the phone at all times if I have needed any help... See more

Rated 5 out of 5 stars

What an amazing experience and journey with a great company!! Katherine is amazing we loved every moment we spent doing our course ! She guided us with everything we needed and wanted to learn and mo... See more

Rated 5 out of 5 stars

After contacting multiple companies, Naturawhite was the only one who filled me with any confidence. Their business model is fab, the speed and service by Catherine has been second to none! Making the... See more

Rated 1 out of 5 stars

What a disappointment! Product does NOT work. After they received my payment my so called account manager disappeared into nowhere. I was told I'd be allocated a new one but that didn't happen. I am... See more

Company details

  1. Teeth Whitening Service
  2. also in
  3. Cosmetic Dentist
  4. Cosmetics Store
  5. Cosmetics Wholesaler

Written by the company

Naturawhite was founded in 2002 as one of the longest established laser teeth whitening experts in the country. We have been passionately offering legal teeth whitening courses since 2002. One of our core values is to offer full support to our valued trainees. We are proud of our position as the only provider of full teeth whitening training certifications which are registered with FCA registered insurance groups. At Naturawhite our aims are simple. To provide you with the best teeth whitening equipment and products with guaranteed results and full support from us at any time. If you want to find out more about Naturawhite Laser Teeth Whitening then get in contact today.

DPD next day delivery with one hour time slot given through SMS

Free Delivery for orders over £199.00

Free Delivery for orders over £199.00
Receive your package next day with DPD guaranteed service. We will email & SMS you with the exact hour it will arrive with you. This will avoid having to wait in all day for your packages.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

823 reviews

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4.3

All reviews

(823)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Be aware

What a disappointment! Product does NOT work. After they received my payment my so called account manager disappeared into nowhere. I was told I'd be allocated a new one but that didn't happen. I am devastated that we threw all that money into nothing! Who does this? I had so much positive faith in this venture but it has financially crippled me and does not deliver product wise, nor support wise!!

4 January 2024
Unprompted review
Rated 5 out of 5 stars

I have started my journey with Naturawhite

I have started my journey with Naturawhite and have been impressed by every step, from the first call with Catherine to go over everything i needed to know and consider before making the decision to the training with Sarah, im not looking back now! So informative and professional! I love how the assistance has been immediate, no question too small or any bother to them
In training Sarah provided in depth understanding and awesome tips which has made me feel like i can accomplish setting up the business with ease, her personal touch to helping me understand whats involved and how to go about appointments really assured me how achieveable getting into a good flow with customers will be.
Sarah provided loads of links, and help to target specific customer base’s, making the arduous task of knowing where to begin so much easier, the resources available with Naturawhite are brilliant, i can navigate the platform with ease and access marketing support, products, forms and guidance.
I am feeling very well supported and confident to start, it’s an exciting experience rather than a stressful business set up
Sarah went over all the products so i can fully understand them, how safe they are (ingredients) and how they work, which is absolute key to provide a great service customers can be confident in.
A very happy Ambassador!

10 January 2024
Naturawhite logo

Reply from Naturawhite

Hi Jessica,
Thank you for the amazing review and welcome to the naturawhite family. We are so excited to watch your journey!

Rated 5 out of 5 stars

The best machine I loveee my diamond…

The best machine I loveee my diamond laser light, and the products are flawless what is better nowadays than products that are divine and are cruelty free and completly vegan friendly. The results are amazing. The self service training by Sarah sinclair was amazing, Catherine at sales team was so patient with me and we really got on, but she actually helped me sooo much. Sarah's training was smooth, easy and she could easily answer any questions or concerns I had, I have plenty of notes from my session, she gave me some great tips, and help me with insurance I was set up that day 😀
Thankyou

27 November 2023
Unprompted review
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Reply from Naturawhite

Hi, thank you for taking the time to write a lovely review. We are excited to watch your business grow. Please reach out to us if you need any further help.
The Naturawhite Team

Rated 5 out of 5 stars

Recently completed training with Harley…

Recently completed training with Harley from Naturawhite- very professional and friendly.
Customer service and aftercare with Cherelle is faultless, always on hand with support and ready to answer any queries.
Marketing packages available are really handy for starting up my new business. Trade shop is easy to access and next day delivery is amazing. Would definitely recommend. Excited to see my business grow.

22 November 2023
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Reply from Naturawhite

Hi Jade, Welcome to the team of our Ambassadors. We are also excited to see your business grow. Remember to reach out to us if you need any help.
The Naturawhite Team

Rated 5 out of 5 stars

Completed my Naturawhite Training on the 16th of November 2023

Completed my Naturawhite Training on the 16th of November 2023 with Sarah Sinclair. Sarah was professional, helpful and informative throughout the whole process and gave me the reassurance and confidence that I needed to start my own business in the beauty / cosmetic industry. Highly recommend this training ⭐️

16 November 2023
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Reply from Naturawhite

Hi Lauren, Thank you for taking the time to write a positive review we really do appreciate it. We are thrilled that you enjoyed your training with Sarah and that she gave you the confidence and reassurance to start your own business. We look forward to watching your business grow.
The Naturawhite Team

Rated 5 out of 5 stars

We took on Naturawhite in September…

We took on Naturawhite in September this year from the start the service and training has been exceptional. Our clients have been super impressed with the results seeing anything from 6-14 shades whiter. The product quality is fantastic and we will be ordering more aftercare products.

15 November 2023
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Reply from Naturawhite

Hi Joanne, thank you for your amazing review. We appreciate you taking the time to write it and are so pleased your clients are impressed with their results.
The Naturawhite Team

Rated 1 out of 5 stars

Damaged light, delaying the start of my business!

I started my business with naturawhite and the support has been great, however the light I ordered was sooo late in arriving and then on top of that, it was also damaged from the delivery so had to organise getting a new one. it made me have to cancel a few of my new appoinmtents I had lined up, which wasn't a great start for the new biz and my reputation! VERY frustrating!!!!

5 October 2023
Unprompted review
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Reply from Naturawhite

Hi Florence, as discussed with yourself and our customer services department we are so sorry for any inconvenience the late delivery and the damaged light caused you. We investigated this with our courier company who have addressed this with and have rectified the situation moving forward.
The Naturawhite Team

Rated 5 out of 5 stars

Excellent 👌 very good training and good…

Excellent 👌 very good training and good understanding of the product very pleased

4 October 2023
Naturawhite logo

Reply from Naturawhite

Hi Tara, thank your for you review we do appreciate your feedback. Please reach out if you need any help.
The Naturawhite Team

Rated 1 out of 5 stars

Don’t bother

Don’t bother. Ordered and asked for an update no reply for 3 days. Supposedly “complete” no tracking info nothing and emails and messages ignored. Seems like most the “reviews” on here are for courses not their trade account for items… don’t waste your time

4 October 2023
Unprompted review
Rated 1 out of 5 stars

No demand

No demand. People are very sceptical.
So, I joined Naturawhite as an ambassador back in 2020.
customer services were lovely. Really informative and helpful. My trainer was also lovely.
they get you to do a trust pilot straight after the training, which you would give 5 stars. Which I did but am now amending.
I have been so deflated by starting this up, struggling to get clients and struggling to repay the training. All questions I send to the company come back with a generic answer which isn’t helpful. I feel like they took my money and left me to it.
This was supposed to be life changing, for what Naturawhite claims itself to be but has only made my life worse and keeps me awake at night. I was charging £49 a treatment, 50% less than what they said I could get and still I could not get people to in the door.
I’m the only person in my area doing this, I get messages but no takers, because I have to be very careful with what I say legally.
I also don’t think the products work that great. I have made the decision to sell it on, losing £2k because now my products were nearing expiration and I didn’t want to invest more.
Really really disappointing.

30 September 2023
Rated 5 out of 5 stars

Brilliant from start to finish…

From start to finish the Naturawhite team have been brilliant. Catherine was so helpful prior to purchasing the package and answered every question I could think of within minutes before I decided to go ahead. During training Sarah was brilliant, so knowledgeable and helpful and she’s really given me the confidence and belief that I can go out and make a successful business.

18 September 2023
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Reply from Naturawhite

Hi Sarah, Thank you for posting this great 5* review we appreciate your feedback from your experience with our team! We look forward to working with you and watching your business grow! Please reach out to the team if you need any help or support.
Regards
Naturawhite Team

Rated 5 out of 5 stars

Fantastic training experience

Such and easy and exciting experience to become an ambassador at Naturawhite!! Catherine who I purchased the course and kit off was great and my Sarah Sinclair who I done the training with was amazing!! Made me feel such at ease and explained everything very clear! And made me feel so much more confident in pursuing my way forward to my own business!! Thank you

13 September 2023
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Reply from Naturawhite

Hi Victoria, Thank you so much for taking the time to write a great review. We are pleased to hear how confident you are moving forward with you business after completing your training with Sarah. Please reach out to us if you need any help or advice.
Welcome to Naturawhite Brand Ambassador team!

Rated 5 out of 5 stars

Loved my training

Loved my training, great results and fantastic product.

12 September 2023
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Reply from Naturawhite

Hi, thank you for your 5 star review we appreciate you taking the time to tell us how you feel. Please reach out if you need any further help.
Kind Regards
Naturawhite Team

Rated 1 out of 5 stars

Very disappointing.

Received a voucher from my son. Had a bit of difficulty booking as online they require payment. Eventually got put in touch with Melissa in Aberdeen, gave her the time and date, received a reply confirming I was all booked. I showed up for my appointment to find the door locked, phoned the head office who couldn’t get in touch with her. Seem to be extremely disorganised, will not be using them in future.

11 September 2023
Unprompted review
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Reply from Naturawhite

Hi Simon, we are really sorry to hear about your experience with one of Brand Ambassadors teeth whitening clinics.
Please check your email from Head office regarding a refund and we will be looking into your complaint to ensure this doesn't happen again.
Regards
Naturawhite Team

Rated 5 out of 5 stars

Super easy, very efficient, great experience

The whole experience was super easy, Catherine answered every question I had and helped me throughout the whole process. My trainer Harley was amazing, explained everything so well, gave great advice and is super supportive. Thank you guys so much.

5 September 2023
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Reply from Naturawhite

Hi Jade, we are so pleased and grateful for your honest review and are glad you enjoyed your training with Harley. At Naturawhite we like to ensure that all our Brand Ambassadors are supported through all stages of before and after sales. Please reach out if you need any more help or advice.
Naturawhite team

Rated 5 out of 5 stars

Sarah was amazing had the best training…

Sarah was amazing had the best training . Very knowledgeable can’t thank her enough . Can’t wait to start my journey with you

5 September 2023
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Reply from Naturawhite

Hi Hayley and thank you for a lovely review - Sarah has years of experience and passes all her knowledge onto our Brand Ambassadors to enable you hit the ground running with your new teeth whitening business. We are excited to see your journey with us. Welcome to the Naturawhite team.
As always we are here if you need any help or advice.

Rated 5 out of 5 stars

The best experience!

It took me a long time to find the best place to train and I am so glad I decided to go with naturawhite!

Catherine was so lovely, informative and helpful to me! She answered every question I had with no much knowledge and guidance and is the reason I really bought into the business - she is an absolute credit to the team at Natura!

I then had my training with Sarah which was amazing! She made sure it worked at a time that suited me best and our training session felt more like chatting with a friend! She is so helpful and knows all the tips and tricks not just with the process but for marketing and other things too

I left my training feeling very confident and proud to be an ambassador!

The results speak for themselves and I can’t wait for my business to thrive!

6 September 2023
Unprompted review
Rated 1 out of 5 stars

No demand and keeps me awake at night.

So, I joined Naturawhite as an ambassador back in March. Ti be honest, customer services were lovely. Really informative and helpful. My trainer Sarah was also lovely, she did give lots of points that I have used.
However, they try to get you to do a trust pilot straight after the training, which you would give 5 starts. I’m glad I have waited before giving this company 5 stars
I have been so deflated by starting this up, struggling to get clients and struggling to repay the training. It has not taken off at all. This was supposed to be life changing for my family, for what Naturawhite claims itself to be but has only made my life worse and keeps me awake at night. I was on maternity leave with no money and thought this was my breakthrough. I had messaged Naturawhite and I had Laura call me who was absolutely lovely and gave me some brilliant brilliant advice - however I still haven’t managed to get people in. I am not expensive- I actually am the cheapest that I’ve seen and that still isn’t good enough.
I’m the only person in my area doing this and there is absolutely no demand for it. It’s knocked my confidence massively. I also don’t think the products work that great and received a lot of missing products when my kit came for the first 10 customers.
Really really disappointing.

7 March 2023
Unprompted review
Rated 5 out of 5 stars

Naturawhite training

I was trained today by Sarah Sinclair
Training quality was 5*, There was no question to stupid and she informed me on everything I needed to know,
Sarah talked me through every step of the session and training and spoke to my model and made the training straight forward and simple to understand.
Sarah talked me through all the products and equipment and what they were used for and how to use everything also showed me how to use the shade guide.
We went onto the trade shop and was shown how to get insurance and extra support and purchase extra products and how the delivery times work.
We spoke about marketing support and best times to advertise and how to use the photos of my model to advertise and to network using #tag and to get more followers /customers
My model went 16 shades whiter in our session which she was very happy with and also I was chuffed to see the difference in the shades from beginning to end thankyou I would highly recommend training with sarah

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Just amazing

From start to finish, the process was made easy and every single question, no matter how big or small was answered immediately. Catherine advised me on all available products and packages. I never once felt pressured to choose one particular product or package over another. I was just explained the benefits of each and left to ask questions and make my own decisions in my own time. Sarah was my trainer and went through everything in a clear and professional way. Everything was explained, and I was also given some hints and tips to help me move forward in my new venture. I didn't feel rushed and had all the opportunity I needed to ask anything I needed to. Thank you so much Naturawhite for making this such a pleasure 🥰

14 August 2023

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