The Natural Beauty Pot Reviews 

63
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Just what I've been looking for. I've been using clean products for years and needed another lemongrass body wash/hand wash to replace a brand that no longer trades. Finally I've found the right brand... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to visit this shop, from being met with the most amazing scent to the lovely, friendly owner Shauna. I’ve recently purchased some Zao makeup and after booking a workshop with Shaun... See more

Company replied

Rated 5 out of 5 stars

Shauna shared a lot of valuable information in a fun way. A very genuine company working with totally natural products. Amazing how natural products such as baking powder can be utilised.

Rated 4 out of 5 stars

So far very happy customer. I love the idea of a more healthy option for painted nails so this fits the bill really nicely. I love the colours and they are really lovely to apply. One star off because... See more

Company replied

Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Cosmetic Products Manufacturer
  4. Cosmetics Industry
  5. Cosmetics Store

Written by the company

The Natural Beauty Pot was founded by Shauna Gallagher, a fully qualified Beauty Therapist, in her quest to find suitable products for her extremely sensitive skin. Shauna has always had a love of nature and recognises the powerful resource it can be, she also has a weakness for beautifully packaged things! The artisan company creates natural products in their studio in The Buttermarket courtyard in County Fermanagh. Shauna believes going back to basics, creating simple formulas with high quality ingredients, producing gentle but effective products which are suitable for everyone. The natural and organic ingredients are sourced from around the world. Products are in small batches to maintain quality and freshness. The current product range is anhydrous (free from water) and as the purpose of a preservative is to prevent microorganisms which grow in the presence of water it means we can opt out of having to use a preservative. When creating beautiful products it is important to have them beautifully packaged so we have carefully selected frosted glass jars and wooden lids as they best fit our ethical values to be as environmentally friendly as possible. Sensitive skin was the reason why The Natural Beauty Pot began and on my journey I have met many people with the same problems not able to use main stream products. Our product range has grown and changed over the years we also now create Soy Wax Candles which offer a cleaner safer burn. We have also opened a shop in the Buttermarket, Enniskillen where we stock lots of beautiful things that compliment our brand and ethos.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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4.8

All reviews

(63)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Such a friendly shop

Such a friendly shop. . customer service and experience is everything to them the way the order is packed and presented is lovely. The products are brilliant and great quality.

29 August 2024
Rated 5 out of 5 stars

Beautiful baby oils

Thank you for the most beautiful baby oils for my newborn son. We use the bath oil and body oil every couple of days when we bath him. They are so delicate on the skin and helped with his dry skin especially on head. Will repurchase once the hard finished.

28 March 2024
Unprompted review
Rated 1 out of 5 stars

Really horrible

I was really excited to try out this product but it caused way too much hair loss and dryness overall despite using the conditioner. I also feel like it lived a film on my hair and didn’t clean properly. I’m going to be asking for a refund.

15 August 2023
The Natural Beauty Pot logo

Reply from The Natural Beauty Pot

Hello Navdeep

As per our emails, I am sorry to hear you are unhappy with your purchase. You ordered the Awake Organics Shampoo and Conditioner,we have only ever had positive reviews of the products and I have been using them personally for the last 18 months with great success. Below is the company's manufacturing statement.

"Awake Organics uses natural, organic and naturally-derived ingredients that are known to support hair growth and scalp health. Awake Organics haircare products are lab-tested to ensure consumer safety, and comply with Great Britain's (GB) very stringent cosmetic regulation act (Regulation (EC) No 2009/1223). The regulation sets out that cosmetics placed on the GB market must comply with European Union (EU) legislation, cannot cause damage to human health, or contain restricted or prohibited ingredients. The GB and EU list of restricted and prohibited ingredients in cosmetics is the most comprehensive in the world. Awake Organics takes this several steps further, ensuring their products do not contain DMDM Hydantoin, Formaldehyde, Quaternium-15, Sodium Lauryl Sulphate (SLS), Silicones, Alcohol, Petroleum Derivatives, Phenoxyethanol, Synthetic Dyes and Perfumes, Propylene Glycol, Paraffin, Mineral Oil, or animal byproducts, some of which are used by other cosmetic companies."

The Natural Beauty Pot's return policy as stated on our website "We hope that you will be delighted with your order. However, if for any reason you are not completely satisfied we are happy to offer a refund, exchange or replacement on all goods returned to us within seven days of your receipt of goods provided they are in their original, unopened, unused and undamaged condition."
Obviously you have opened and used the products, and on this occasion as a gesture of goodwill we have refunded your payment.

Kind Regards
Shauna

Rated 5 out of 5 stars

Facial oil…

Love natural beauty products in particular the facial oils and cleansing oils
Have recently purchased the hair masks conditioners have yet to use them but have used the shampoo which I love by same brand

30 June 2023
The Natural Beauty Pot logo

Reply from The Natural Beauty Pot

Thank you for the lovely review Ethel, delighted to hear you are happy with your purchases - Shauna

Rated 5 out of 5 stars

Beautiful products

Beautiful products! I love the new pump and packaging for the cleansing oil. Fantastic product, feel so clean and hydrated after cleansing!
Awake organics deodorant is working great too, easy to apply!

6 July 2023
The Natural Beauty Pot logo

Reply from The Natural Beauty Pot

Delighted you like the new packaging Jasmine - Shauna x

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