NATPAT Reviews 4,886

They responded quickly. They were friendly and reasonable. Super happy with their service and also the product 😁🐶

Love the bedtime stickers for my little ones, they help them to wind down for bed, definitely going to sleep much faster with them! Can not fault customer services either, I found I'd been charged for an extra subscription, Caz was amazing in sorting this issue for me, very quick to respond and super friendly, explained everything clearly and got it all sorted no trouble at all! Thank you NatPat!!

Custumer support replied in the fastest way possibile proposing different solution. That was great.

I love NATPAT products especially the sleep and mosquito repellent patches. Living out in the country we have a bad problem with mozzies and our house is near a dam. I didnt need them so much when she was little but now that she is nearly 3 years she loves being outside and she is so active that I can't see if the mozzies are biting her. When it was time to come in I noticed that she had been bitten. I actually forgot that I had purchased the mozzie repellent patches for her so the next day I grabbed them, I placed 2 on the back of her shirt, she played outside all day when it was time to come in no mozzie bites on her. I know they work cause if she doesn't have the patches on she definitely gets bitten.
So a huge thank you to you all for having safe products for little ones to keep them protected and/or have a good night sleep.

These sleepy patches work wonders and the only thing I have been able to find for my 5 year old to fall asleep I waited a little while to make a comment because wanted to make sure they were good and I give it a big YES best thing I have found yet so far

Great customer service, instant response. Very professional and accommodating. My daughter 5 is autistic and takes along time to wind down to sleep. She likes the sleepy patches and I think they do help calm her for sleep.

Great to acknowledge my concerns and offer tips but then when it didn’t work as hoped, nobody from the team acknowledged me. I had been corresponding with Caz. I requested a refund and they stopped responding to emails. They clearly don’t stand behind their money back guarantee. Super disappointing. I wouldn’t recommend these stickers or this brand for their lack of correspondence during difficult feedback along with the abundance of emails you get post purchase.

Appreciated that when I had issues with the website (and its numerous promotions) a consultant was immediately available to fix the issue. Rare for a Saturday night.

Our family goes camping every year during Father’s Day and we would always get so many mosquitoes bites! I seen an add for the NATPAT Patches and decided to try it, the best decision I ever made! I put them on my shoes, pants shirts and no bites. We now make sure we’re always stocked! NATPAT has great customer service support I recently ordered a new set of patches and still haven’t received them, they responded back right away with details and a solution! Wow! Great job 👏🏾

Quick shipping, fast email response time, seems personal not automated or AI.
Sleep patches seem to be helping our twins stay sleeping through the night (at least better than they were)

I was having trouble with my products being delivered and customer support was fast with communication and helping me trouble shoot! I love the products and now I also love the customer support!

Caz was so personable, friendly and helpful.

Made an order but had some errors on the website so I wasn’t sure if the order went through once or twice or even three times, as soon as that happened, I contacted customer service services and I had a response from Caz.

Caz answered very quickly and concisely and my issue was resolved within a matter of a few hours.

One of the best customer services that I have used, whether a large customer service services team or a small customer service services team, they are efficient and accurate and will resolve almost all issues that you ask.

Thank you. 🙏🏼

Natpat customer service Rep were so helpful and quick with their service I truly expected days for a response and nope same day and took care of my issue right away, can't wait to use my products on my doggie will definitely be comeback customer :)

Customer service was excellent. I got response almost immediately and resolved my issue smoothly.

Great customer service, very quick to respond, super helpful and reassuring. Appreciate all the assistance provided! The product is awesome as well, just started using it and does the job.

The transaction was very smooth so far. I haven't received the product, but was happy to see free shipping and that the value was in Canadian $ which is where I am purchasing from

The customer service is beyond amazing!

I was pleasantly surprised by the immediate answer to my question. Very friendly and helpful!

I’m looking for something on the natural side for my little one. I was super excited when I found this company and loved reading how it started/all the comments from buyers. I reached out to customer service with a couple of questions before purchasing and they went above and beyond helpful! Response was almost instant which is nice as well!