5 stars! Highly recommended
Fast and efficient shopping and delivery. Only place where we buy smokes. Highly recommended!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and efficient shopping and delivery. Only place where we buy smokes. Highly recommended!
An email with a tracking number should be sent to when the order is shipped, I assume I can get if I go to the site but you guys should be sending an email also the four to five days that's supposed to take to get here is always been way off the last couple times it's been more like 8 to 10 days. I might have to go back to another retailer that sends out emails with the tracking number because I don't like stress and wondering where my cigarettes are and wondering if they're going to be here on time before I run out. I have also found some of the curtains seem to be starting to dry out, and the heater keeps falling off because it's so dry never mind the cigarettes that lose half the tobacco out of them. You guys need more of a climate controlled storage room with humidity around 60%, like a humidor would.
I've been ordering smokes from your store ( play fare's full ) for months now and even recommended your store to a few people . . . BUT the last two orders I got ( 6 cartons in total ) were less than enjoyable . . . the cartons I used to get, were wrapped in celphane and the packs had a bright, light yellow dream catcher, with a white and black feather on the pack, the ones I've gotten in my last two orders, the cartons ( not the packs ) aren't wrapped and have an orange dream catcher with a grey and white feather . . . they're still kind of smokeable, but much less enjoyable . . . I will order, ONE more time and if I get the the same cartons, I've gotten in my last two orders, then it WILL be my last order.
Very prompt don’t have to worry about anything they are awesome
Really good company to deal with shipments are out in a timely manner
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.