NativeDSD Music Reviews 

3,734
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 442 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently describe the superb audio quality and mention that listening to these clear, dynamic tracks truly feels like being present at a live performance. People also genuinely appreciate the well-laid-out catalog, handy album previews, and the detailed technical explanations provided for each high-resolution recording. However, some customers also noted occasional download stalls, frustratingly slow speeds, or missing metadata details in a few of the purchased digital files. Reviewers additionally mentioned that the overall music selection is somewhat limited regarding popular genres outside of traditional classical and jazz pieces.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the superb sound quality and... See more

User experience

Customers had positive experiences with user experience, highlighting that exploring the site and downloading... See more

Website

Consumers find website to be ambiguous, praising the well-structured catalog, easy search filters, and... See more

Application

Reviewers mention ambiguous feedback about application experiences, as many consumers praise the dedicated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m so glad NativeDSD exists. Music of the highest quality, both technically and in terms of content. Easy to discover, easy to download and a real delight to listen to. Thank you very much! Ich bi... See more

Company replied

Rated 5 out of 5 stars

The download process is very straightforward and the downloads go directly to Roon in real time. The option to get both 2 channel and 5 channel on most of my downloads is a big plus since I can have... See more

Company replied

Rated 5 out of 5 stars

I have a very good experience with the NativeDSD platform. The purchase and download processes are simple and quick. Just a few minor points regarding the album selection and format choices. I would... See more

Company replied

Rated 5 out of 5 stars

With the nativeDSD downloader app, downloads work flawless, not so with the standard Windows downloader (which opens if you simply click on the "download" button). So the use of the nativeDSD downl... See more

Company replied


Company details

  1. Music Store
  2. also in
  3. Hi-fi shop

Written by the company

NativeDSD is the world's leading downloadable stereo and multichannel music provider, offering the highest possible resolution audio: Direct Stream Digital (DSD). We serve the high resolution music lovers community worldwide!

Original Music Data

Written by the company

We're committed to providing you the highest resolution music files
You can choose to download as Stereo (and when available in Multichannel and Binaural) DSD 256, DSD 128, DSD 64, and DXD and in a growing number in the popular Stereo DSD 512 bit rate. NativeDSD also offers Stereo, Binaural and Multichannel FLAC files. These are created from the DSD and DXD editions of these albums using the unique “Zephiir” conversion process created by Bit Perfect which produces exceptionally high quality FLAC files.

Real Master Files

From the session to your speakers. Guaranteed Native.

From the session to your speakers. Guaranteed Native.
At Native we know that getting the real deal is what is most important. We will never sell anything that is upsampled or from unknown origin.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(3,734)

517 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

DSD app

Simple, straightforward, the DSD Downloader app is easy to use.

1 May 2026
NativeDSD Music logo

Reply from NativeDSD Music

Good to hear the app works well for you. If you ever need our help with anything, please know we are ready to assist.

Rated 5 out of 5 stars

That was my first time trying original…

That was my first time trying original DSD and the difference compared to usual PCM is impressive. Much more micro and macro details

7 May 2026
NativeDSD Music logo

Reply from NativeDSD Music

We are glad you have found us Kirill! thank you for your review and to read about the details you are now getting.

Rated 1 out of 5 stars

Not helpful and No business sense

I am a new member who faced problems with the purchased DSD file downloading. I wrote to your help center to seek help. However, Fin from NativeDSD replied and told me about your 3 GOLDEN RULES OF OUR SUPPORT
Rule 2 stated PLEASE DO NOT EMAIL US AGAIN ABOUT THE SAME ISSUE.
Don't you think that rule 2 is very rude to your customer. Are you telling your customer that he is trying to find trouble with your company after paying the money in advance and get nothing in return? How can you think that your customer is so free to email to you for nothing. Who set these GOLDEN RULES I wonder. His email ended with TALK SOON. If the problems can't be solved what is there to talk further?

3 May 2026
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Reply from NativeDSD Music

Here's a draft reply:

Dear King,

Thank you for taking the time to share your experience, and I'm sorry to hear about the difficulties you've had with your downloads. That's not the experience we want any new member to have.
I want to address your concern about our support guidelines directly. The intention behind asking customers not to send multiple emails about the same issue is purely practical — each new email creates a separate ticket in our system, which can actually delay our response time and cause confusion. It's never meant to discourage you from reaching out or to suggest that your concern isn't valid. But I completely understand how that wording can come across as unwelcoming, especially when you're already frustrated. That's valuable feedback, and we'll review how we communicate this to make sure the tone matches our intent.
Your satisfaction matters to us, and we absolutely want to resolve your download issue. If it hasn't been sorted out yet, please reply to the existing support thread or email us at [support@nativedsd.com] with your order number, and we'll prioritize getting your files to you.
We appreciate your trust in NativeDSD and hope to turn this experience around for you.

Rated 5 out of 5 stars

As a user with a high end system

As a user with a high end system I am particularly keen to get the best engineering that I can as it enhances my listening experience. Native DSD are very transparent and provide details like original recording format and I appreciate this level of service.
My purchase experience has been exemplary with any issues quickly resolved.
Overall they deserve 5 stars

4 May 2026
NativeDSD Music logo

Reply from NativeDSD Music

We are glad you have found us Harry! thank you for your review and feedback.

Rated 5 out of 5 stars

Get what I wanted

Get what I wanted. To try dsd music

3 May 2026
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Reply from NativeDSD Music

Great to know this and thank you for your review. Enjoy the sound and music!

Rated 3 out of 5 stars

Learning Curve

Not your fault but the complication to find a affordable, not to difficult to install and configure to play the DSD files..

2 May 2026
NativeDSD Music logo

Reply from NativeDSD Music

Hi Barry,

Sorry to hear that you found it difficult to get started with DSD. Perhaps you didn't find our 'Getting Started' welcome page for those new to the DSD world? https://www.nativedsd.com/welcome/
We tried our best to lay it all out in an easy-to-understand way. If you have any questions, we're always ready to chat at support@nativedsd.com

Rated 5 out of 5 stars

Performance

Performance : *****
Sonics : ***** (DSD 128)

One of the best easy listening jazz album I have ever listened to.

2 May 2026
NativeDSD Music logo

Reply from NativeDSD Music

Great thanks!

Rated 5 out of 5 stars

As always

As always, very easy process.

1 May 2026
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Reply from NativeDSD Music

Thank you, JP! Great to hear you continue to enjoy the smooth experience. We appreciate your loyalty!

Rated 5 out of 5 stars

mission accomplished

Everything I wanted to accomplish has happened so thank you very much for this sample. I managed to reach DSD format. Now it's only about buying and other stuff. It's a pity that the artists and titles you got on your catalog are rather for me but maybe I will find something anyway. Once again thank you very much and wish you all the best

1 May 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you, Karol! We're glad the sample helped you accomplish exactly what you needed. Enjoy the music!

Rated 5 out of 5 stars

The quality of DSD 512 download tracks…

The quality of DSD 512 download tracks and the big help received by the support Team, from Jonas.

27 April 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you so much, Francesco! It's wonderful to hear you're enjoying the DSD 512 quality. Always happy to help — your kind words mean a lot to the team.

Rated 4 out of 5 stars

The filter function should be improved…

The filter function should be improved to get rid of redundancies and slight naming differences like Classical, Classic, or Classique (this is just an example). There should be some overlaps between some categories.

In addition, I would really appreciate if there's a recommendation system based on previous purchases.

30 April 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you for the constructive feedback! We appreciate you pointing out the filter improvements and the idea for a recommendation system — we're always working to refine the browsing experience. Your suggestions help us get better.

Rated 5 out of 5 stars

Absolutely wonderful recordings

Wonderful recording and great and polished website considering how niche this is!

20 April 2026
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Reply from NativeDSD Music

Thank you, Alexander! We put a lot of care into both the recordings and the website, so it's great to hear that comes through. Enjoy the music!

Rated 5 out of 5 stars

A Great Service

Not only does NativeDSD offer a wide selection of high resolution music from multiple and varied labels, but the people who staff and run this operation excel at what they do, and strive to make each transaction as seamless and trouble=free as possible.

26 April 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you, Jeffrey! We're proud to work with so many talented labels and artists to bring you the best in high-resolution music. Glad you appreciate the selection and the service!

Rated 5 out of 5 stars

My first purchase on NativeDSD…

My first purchase on NativeDSD literally took my breath away. The Musica Nuda album in DSD quality sounds incredibly real on my setup (McIntosh/Xavian). That feeling when you hear the reverb of the room, every breath of the singer, and it leaves you with a lump in your throat... it cannot be described, it must be heard. This is not just music, it is a physical experience. Thank you for this quality!

24 April 2026
NativeDSD Music logo

Reply from NativeDSD Music

What a wonderful first experience, Juraj! Musica Nuda sounds incredible in DSD, and your McIntosh/Xavian setup clearly does it justice. That feeling of being in the room with the artist is exactly what DSD is all about. Welcome to NativeDSD!

Rated 5 out of 5 stars

High quality

High quality

23 April 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you! We're committed to delivering the highest quality. Happy listening!

Rated 5 out of 5 stars

Excellent purchase experience with NATIVE DSD: Nagra 70TH DOWNLOAD

Excellent purchase experience with Native DSD; it's extremely easy to retrieve the files on your computer. The sound quality of the files is remarkable. No playback or compatibility issues on my SSD or my Lumin network drive.

16 April 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you, Philippe! The Nagra 70th Anniversary is a fantastic recording. Great to hear the files worked perfectly on your SSD and Lumin network drive — enjoy the remarkable sound quality!

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