What a great company. I ordered from the Abercarn branch but Cardiff were also very helpful). Phone answered by a super friendly and efficient person - ( whatca joy not to have a horrible automate... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The advice and guidance given by Andy and Jody have made our bathroom build a Delight. I would have no hesitation in returning to them for further projects. Friendly and knowledgeable and both really... See more
Company replied
Was trying to buy shower panels. Was given the runaround from everyone online and instore until I found National Plastics. Called their head office in Tamworth and spoke to a very friendly and very h... See more
Company replied
Have used this company before and was very happy with the wall panels. We have since moved and we are renovating our bathroom. So I had no hesitation in using this company again. Wall panels are bea... See more
Company replied
Company details
- Building Materials Supplier
- Bathroom Supply Store
- Door Shop
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
About National Plastics
Written by the company
Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Contact info
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, United Kingdom
- 0800 227777
- help@nationalplastics.co.uk
- nationalplastics.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Great service
Great service, fast delivery of samples and then panels once we'd chosen the style.
17 April 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great website
Great website, easy to navigate and delivery was less than 48 hours. Will definitely use you again.
20 April 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Super customer support
I contacted the customer support desk and she was brilliant. Helped me with my question and gave some really relevant information. Very happy 👍⭐️
20 April 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Efficient ordering and delivery process.
15 April 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent service start to finish.
Clear website to negotiate. Product delivered in good time and nice quality exactly as described. Delivery driver was really good too.
13 April 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Astonishingly Good
I ordered on Wednesday. Delivered in Thursday. They corrected a minor error of mine on Friday at no extra charge. All hail to the Portsmouth branch. Such a delightful change from so many other suppliers.
17 April 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
My package was nice and early
My package was nice and early, driver Martin was very friendly and helpful was above and beyond.many thanks Martin.
16 April 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service
Fast delivery with a very polite and careful driver. We still haven’t fitted the panels but they look great.
8 April 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great product and had a damaged item…
Great product and had a damaged item witch was replaced quickly
1 April 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Would be 5 stars
Would be 5 stars, can't fault the product, ordered £650 of products then forgot a couple of trims which they did add afterwards & had delivery refunded for those, few days later I needed 1 extra panel. Then I went to Chester branch & found out it would of been of £100+ plus the delivery cheaper. If I got my order from Chester branch myself. Cost £36+vat, where I paid 43+ vat per panel online where it says online exclusive prices.
30 March 2026
Reply from National Plastics
Good morning,
I am sorry you are unhappy. I can see that originally you placed your order and then need some other items. I have linked these together and refunded the delivery for you. But I am sorry I am unaware of the board. But it the branch delivered there would be a delivery charge.
My apologies if I have misunderstood.
Regards
Customer Services
Great experience due to Martins…
Great experience due to Martins excellent attitude and friendly,helpful service
9 April 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Fantastic delivery from martin again…
Fantastic delivery from martin again and great help from jill with the ordering. Well worth using this company.
8 April 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Plastic Shower Panels
I requested samples of three different designs of plastic paneling for when I decide to renew the board that is in use at the present in the shower cubicle.
I received them and the delivery service was spot on. When I get around to changing the board I will be placing an order as I really like the design on one of the samples
23 March 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Absolutely brilliant service - 5*
Absolutely brilliant service! Changed my order twice and once was when the panels had arrived, as we thought they were darker than in the pictures but they took them back with our replacement panels.
Really happy with the service from Jill and with the lovely panels. They look amazing and didn't break the bank too! Thankyou xx
30 March 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Was easy and fairly fast delivery
23 March 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Requested a couple of samples of…
Requested a couple of samples of splashwall for our new shower. They arrived promptly, free of charge and a decent size so it's easier to chose-we're going for Portland !!
30 March 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
no problems at all with…
no problems at all with order...delivery was very good would use again ...price of windows was very good
3 June 2025
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
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