Shannon who sold us the batteries was very helpful and knew what he was talking about. What ever question we asked if he couldn’t answer it he would get back to us asap. We had to wait a while to get... See more
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National Grid prioritises installations over support. They did a failed batery installation for me and after 2.5 months still nothing from them on fixing the issue. Please realise if you get a proble... See more
Pathetic purchased an ecactus solar battery and it failed… 2 months later replacement arrives… 1 more month later still not fixed… purchased from canberra salesman numerous calls emails get same run... See more
we had our 3.6 kw system installed in Sept 2019 after talking to Craig from national grid support and after a bit of a misunderstanding about install it was worked out. couldn't be happier, wonde... See more
Company replied
Company details
About National Grid Support Service
Written by the company
About us
Solar Power Support Service. Upgrades and Battery Storage.
Contact info
4 Pearl Street, 7009, Derwent Park, Australia
- 1300655808
- support@nationalgridsupport.com.au
- nationalgridsupport.com.au
3.7
Average
164 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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A friendly and knowledgeable team…
A friendly and knowledgeable team offering a great service. We are very happy with our new solar install.
9 September 2019
Unprompted review
Reply from National Grid Support Service
Appreciate you feedback Nick, lets touch base soon.
Great Company
Great customer service and I have been very impressed with the communication of the company. The quality of the system seems to be very high, our bills have decreased immensely and we have had the panels for four years with no issues.
6 September 2019
Unprompted review
Reply from National Grid Support Service
Amazing to hear, thankyou.
Polite staff and quick smooth install
Polite staff, please to deal with and install was quick. Cleaned everything up and explained everything
22 August 2019
Unprompted review
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