First of all, stop saying sorry you had an unpleasant experience. With almost a decade of gaming experience, I can say that there's no chance of winning RTP back (I'm not even talking about winning fo... See more
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As a gambler I find it very important not to cross your limits. It must be entertaining, like going to the fair. Purely for fun. I like that you can set a monthly limit, so you don't get carried awa... See more
Company replied
Nice games. Really enjoyable. Also sometimes nice winnings. Now depends what it means for everyone WINING! Qick withdraw of your winnings as well. Overall, it is a online casino that i do recomand!... See more
Company replied
It'd difficult to verify the history of your bets Het is niet zo gemakkelijk om een overzicht van uw weddenschappen te bekomen . Voor de rest alles ok
Company replied
Company details
Written by the company
Excitement and entertainment in a safe, protected environment. That is what Napoleon Sports & Casino represents. Napoleon is the Belgian market leader in online entertainment and is the owner and operator of the Grand Casino of Knokke, as well as operating about 25 arcades throughout Belgium. As a Belgian company, Napoleon Sports & Casino takes full responsibility for sustainable entertainment. Napoleon currently employs around 400 people for who, as part of the pan-European Super Group, there is a focus on long-term growth and international development possibilities. Napoleon, with headquarters in Erembodegem near Aalst, has experienced steady growth since its inception more than 40 years ago.
Contact info
Belgium
- napoleongames.be
You should know
3.5
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Account restricted for no reason
Account restricted for no reason, worst bookmaker of all I know
19 June 2026
Reply from Napoleon Sports & Casino
Hi, an account restriction with no clear reason is frustrating, and we'd like to understand what happened on your side. We can look into it for you. Email us at support@napoleongames.be with 'Trustpilot review' in the subject and your Trustpilot name in the message, and we'll check your account.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
The most trusted reliable and exciting…
The most trusted reliable and exciting casino in belgium! Word of advice for everyone who likes to gamble...if you are going gamble your money, NAPOLEON CASINO is the best place for you! In here, you dont just gamble...you lived!
19 April 2026
Reply from Napoleon Sports & Casino
Hi Jemma, calling us the most trusted and reliable casino in Belgium is about the finest compliment we could hope for, thank you. Being a place people genuinely enjoy and feel they can rely on is exactly what we aim for every day. Thanks for the brilliant review.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Reply from Napoleon Sports & Casino
Hi Hasan, great to hear you find everything easy and straightforward to use. A platform that just works, without any fuss, is exactly the experience we want every player to have. Thanks for taking a moment to share it.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Great online casino
Nice games. Really enjoyable. Also sometimes nice winnings. Now depends what it means for everyone WINING! Qick withdraw of your winnings as well. Overall, it is a online casino that i do recomand!
11 June 2026
Reply from Napoleon Sports & Casino
Hi Darius, brilliant to hear you rate us as a great online casino and that the games keep you entertained. Quick, smooth withdrawals are something we put real effort into, so it means a lot that you noticed. Thanks for recommending us.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Nice I Love It
19 June 2026
Reply from Napoleon Sports & Casino
Hi Vilaiwan, thank you for the lovely review. Hearing that you love playing with us is exactly the kind of experience we aim for every day, and we are really glad it is landing that way for you.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Nice games but the daily spin …
Nice games but the daily spin is manipulated to always have no luck
19 June 2026
Reply from Napoleon Sports & Casino
Hi, thanks for the kind words on the games, and we hear you on the daily spin. The daily spin runs completely automatically and its outcome is random. We appreciate you taking the time to share this.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Reply from Napoleon Sports & Casino
Salut Thomas, merci pour ton avis, ça fait vraiment plaisir de lire que l'application te plaît autant. On travaille chaque jour pour qu'elle reste fluide et agréable, donc ton retour nous motive à continuer.
L'équipe Napoleon Games
+21 - Les jeux de hasard peuvent rendre dépendant. Arrêtez à temps ! Plus d'infos sur www.stopoptijd.be
Very fun to play and many free spins
4 June 2026
Reply from Napoleon Sports & Casino
Hi Btissam, great to hear you're having so much fun playing. Plenty of extra spins to keep things exciting is exactly the kind of experience we love to deliver.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Reply from Napoleon Sports & Casino
Hi Antoon, sorry login turned into such a headache, and that the support you got didn't help. That's not the experience we want you to have. Email us at support@napoleongames.be with "Trustpilot review" in the subject and your Trustpilot name, and we will look into the login issue properly this time.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on stopoptijd.be
You can win a lot
You can win a lot, if you learned the games first and then luck i guess.
19 June 2026
Reply from Napoleon Sports & Casino
Hi Sophie, thanks for sharing your take. Getting to know the games you enjoy and playing them for fun is always the right approach, and the outcome of each game is completely random. Great to have you with us.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Reply from Napoleon Sports & Casino
Hi, great to hear the app is easy to use and working well for you. A smooth, simple experience is exactly what we aim for. Thanks for the kind words.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
I think Napoleon Sports & Casino is…Very Good
I think Napoleon Sports & Casino is good and trust it.
8 June 2026
Reply from Napoleon Sports & Casino
Hi Manoj, great to hear you rate Napoleon Sports & Casino as very good and that you trust us. That trust is something we work hard to earn every single day. Thanks for the kind words.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Reply from Napoleon Sports & Casino
Hi Pieter, great to hear you're having good fun with us, and you're right, the casino comes to you instead of the other way around. Bringing that experience to your screen is exactly what we set out to do. Thanks for the kind words.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
nothing to win
18 June 2026
Reply from Napoleon Sports & Casino
Hi Ann, we understand the frustration when the wins just aren't coming. The outcomes of our games are completely random and not something we influence. Thanks for taking the time to share this.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Why do you give daily spin
Why do you give daily spin? Its now 3 months No Luck. You guys suck, its a waste of time.
And the other promos suck too.
19 June 2026
Reply from Napoleon Sports & Casino
Hi Mike, thanks for the honest feedback. The daily spin runs completely automatically and its outcome is random. We hear you on wanting more from our promotions too, and we'll keep working to make them better.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Good function app
19 June 2026
Reply from Napoleon Sports & Casino
Hi Sven, great to hear the app is working well for you. A smooth, reliable app is exactly what we aim for, so this is good to read.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
They are manipulating the game ,when u…
They are manipulating the game ,when u earn good the game quits
Lost more money on the games rhen others
19 June 2026
Reply from Napoleon Sports & Casino
Hi Frank, we understand it can feel that way. The outcomes of our games are completely random and not something we influence. If a game is cutting out on you mid-play, email us at support@napoleongames.be with 'Trustpilot review' in the subject and your Trustpilot name, and we'll look into it. And if you ever feel you're spending more than you'd like, you can use the responsible-gaming tools in your account, such as deposit limits.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
C’est cool .
19 June 2026
Reply from Napoleon Sports & Casino
Salut Julien, content que tu trouves ça cool. C'est exactement l'expérience qu'on veut offrir à chaque joueur.
L'équipe Napoleon Games
+21 - Les jeux de hasard peuvent rendre dépendant. Arrêtez à temps ! Plus d'infos sur www.stopoptijd.be
Reply from Napoleon Sports & Casino
Hi Bjørn, thanks for the feedback. The daily spin runs completely automatically and its outcome is random. We appreciate you taking the time to share it.
The Napoleon Games team
+21 - Gambling can be addictive. Stop in time! More info on www.stopoptijd.be
Reply from Napoleon Sports & Casino
Hey Tony, fijn om te horen dat je onze noteringen op MLB en NHL weet te smaken. We doen elke dag ons best om scherpe odds aan te bieden, ook op de iets minder voor de hand liggende competities. Bedankt voor je positieve review.
Het Napoleon Games team
+21 - Gokken kan verslavend zijn. Stop op tijd! Meer info op www.stopoptijd.be
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