arrival OK, excellent product! the only thing i am missing is that the "account.nanuk.eu" address is not working at all. i cannot see/manage my orders.
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Product not delivered for a month, requested refund, no reply, filed complaint with the bank
Nanuk went over and beyond to get me the case I needed to protect my photography equipment, right before a job. The customer service representative I spoke with even packed the case himself to make su... See more
The Nanuk 935 Pro Photo Kit suitcase is extraordinary, with fantastic workmanship and performance. It has great capacity and very nice materials. The olive color is beautiful. I was initially goin... See more
Company details
Written by the company
[NA·NOOK] What's in a name? Thriving in an unforgiving landscape, the Polar Bear has evolved to survive the challenges of the freezing temperatures, frigid waters, and ice-covered terrain of the arctic. As one of earth's most resilient predators, the great white bear is the inspiration behind our brand name due to its strength and fearlessness—made to survive in the harshest of conditions. NANUK's Features Superior Design Soft corners and chamfered edges merge with strong character lines to deliver a design that is as sleek and modern as it is tough and reliable. Powerclaw Superior Latching System Ensuring your gear stays well protected from the elements, NANUK's patented PowerClaw superior latching system uses compressive force to clamp your case tight. Integrated slide locks offer added security, preventing your case from opening during transport or in the event that it is dropped. The super tough nylon construction ensures that your precious items stay safe no matter where your journey takes you. Waterproof & Dustproof IP67 Rated NANUK protective cases are sought after for search and rescue missions, marine transportation, and diving.This is due to its reliable waterproofing, which resists deformation and fatigue. NANUK ensures a long lasting, watertight seal - nothing gets in. Indestructible & Lightweight NK-7 Resin Indestructible, lightweight, and armed with NK-7 resin bodies, NANUK protective cases are designed with rounded corners, thick walls, and oversized details. No matter what nature throws its way, NANUK is built to survive. NANUK is shock-absorbent to prevent damage to the case and, more importantly, to its delicate contents. Lifetime Warranty Soft corners and chamfered edges merge with strong character lines to deliver a design that is as sleek and modern as it is tough and reliable. MIL-SPEC NANUK cases are suitable and certified for a minimum of 100 airline trips, stands up to heavy impacts, withstand repetitive shocks that can occur during loose-loaded transportation, extreme vibration resistance, rainfall, water submersion and heat. Up to 10 colors available Be it for aesthetic preference or more practical purposes, color choice is an important feature for all NANUK users - choose from a pallet of 10. Color options range from emergency orange to olive drab, meaning that you can blend in or stand out, whatever the task entails. Please refer to specific product pages for color availability. Soft Grip Handle Made for ultimate comfort and maximum durability a soft grip handle is featured on every NANUK case regardless of the size, dimensions or series. The frame of the handle is created using the same NK-7 lightweight and indestructible resin as the rest of the hard case. The handle is coated in an impact-resistant soft grip making it more comfortable and easier to carry around. Top and bottom panel mount Securing an outside faceplate with screws or rivets can weaken your case and compromise water resistance. NANUK solves this dilemma with its integrated bezel system. Found on the lower portion of all NANUK cases (and also the upper portion of several NANUK models), this solid inner lip is designed specifically for mounting and makes panel installation easy. Reinforced metal padlock holes Available on WHEELED and LONG series, reinforced metal padlock holes let you lock down your gear so you can carry with confidence. NANUK padlocks are also available. TSA approved, these hard case padlocks are the perfect accessory for frequent flyers. Polyurethane smooth wheels Smooth mobility is a major advantage, especially when transporting cumbersome equipment. All NANUK WHEELED and LONG cases come equipped with polycarbonate wheels moulded with polyurethane. Similar to what you find on rollerblades, these wheels, along with their stainless steel bearings, ensure a quiet, effortless trip over a multitude of terrains and through a number of weather conditions*Nanuk 935,938,955,960,963,965,985,990,995 2-stage retractable handle Hassle-free transport comes courtesy of NANUK's two-stage retractable handle, available with NANUK 935, 950 and 960. Posture-friendly, the handle can be adjusted to two different heights and offers easy - one-handed operation with its quick release button.*Nanuk 935,938,955,960,963,965 2-stage retractable handle Hassle-free transport comes courtesy of NANUK's two-stage retractable handle, available with NANUK 935, 950 and 960. Posture-friendly, the handle can be adjusted to two different heights and offers easy - one-handed operation with its quick release button.*Nanuk 935,938,955,960,963,965 Stay open lid technology NANUK comes loaded with innovative features. All models have integrated lid stays molded into the hinge that keep the case lid open when you need it to stay open. No more pinched fingers. Stay open lid technology NANUK comes loaded with innovative features. All models have integrated lid stays molded into the hinge that keep the case lid open when you need it to stay open. No more pinched fingers. Stackable Each NANUK case is stackable with other cases of the same size. Integrated feet on the rear of the case interlock with the front of the case, allowing for multiple cases to be safely stacked on top of each other to save space or for transport. Padlockable Every NANUK case come equipped with two padlockable hasps moulded directly into the case for superior strength. High quality TSA approved combination padlocks are available as an option to keep your items secure within your case. Tie down eyelets Soft corners and chamfered edges merge with strong character lines to deliver a design that is as sleek and modern as it is tough and reliable. 31 sizes and growing Soft corners and chamfered edges merge with strong character lines to deliver a design that is as sleek and modern as it is tough and reliable.
Contact info
Burgemeester J.G. Legroweg, 9761 TD, Eelde, Netherlands
- 050 312 8694
- info@nanuk.eu
- nanuk.eu
Hasn’t replied to negative reviews
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Product not delivered for a month
Product not delivered for a month, requested refund, no reply, filed complaint with the bank
arrival OK, excellent product!
arrival OK, excellent product!
the only thing i am missing is that the "account.nanuk.eu" address is not working at all. i cannot see/manage my orders.
Perfect communication
Perfect communication, perfectly packed and quickly delivered.. And it's a Nanuk..So obviously all the stars I can give..
dimensions are wrong
Waited 2 weeks after ordering
Waited 2 weeks after ordering, and after they just refunded without giving any reason
Perfect 910 watch case
Perfect 910 watch case. enough spacing for up to 55 mm wide watches.
Great product and service.
Great products, Rubbish customer service…
Great products but the customer service is absolutely awful. They cancelled my order without notifying me and only then told me they can’t ship to the UK when I reached out to see where it was. All Apparently because of Brexit… but it’s 2025 and they still offer the products to UK customers in GBP on their website. I responded saying oh well that sucks can you tell me where to get the product or who the local supplier is and honking stock it and they just never responded. I then got another email telling me my order should have arrived.. so I replied and asked what was happening again no response.
In love with my Nanuk 935
In love with my Nanuk 935, great materials, very well made.
The problem is trying to return something. There’s little info about it.
Good customer service in my experience.
Good customer service in my experience.
They were a bit slow but it was the biggest sale of the year which means alot of traffic so ill give them a pass.
A nice shopping experience and great products
Excellent web page for product details. Fast delivery and high quality product as advertized.
Nice quality lens case
Nanuk 963 with foam.
Nanuk 963 case with foam:
Smooth ordering process.
Got help by phone on specific questions to options concerning foam interior of luggage.
Delivery in 4 days from NL to CH.
Used protective case 1 week after delivery to transport measurement equipment to trade show in China: Good practical experience of handling and protection of content.
N-PVD30 TOP! 5-star company
Products of the highest quality. The N-PVD series is of an unprecedented level. I had a question and received excellent communication and service.
lack of communication
No communication was made. I had to personally contact them to track my order. In addition, the desired model was no longer available.
Extraordinary and beautiful suitcase.
The Nanuk 935 Pro Photo Kit suitcase is extraordinary, with fantastic workmanship and performance. It has great capacity and very nice materials. The olive color is beautiful. I was initially going to buy the yellow one, but when I saw the refurbished one in Olive, I didn't think twice, and I don't regret it.
The quality of the refurbished suitcase is very good, indistinguishable from new. The laptop lid and accessory inserts were sealed and unattached, as were the dividers.
Shipping was very fast, less than 3 days from the Netherlands to Spain.
Very happy with the purchase.
incorrect availability of products and wrong tracking info
nanuk.eu indicated availability of products which have not reflected their current stock (in the meantime finally updated as "out-of-stock").
I've made 2 orders and the latter was even "on the way" but the DPD NL tracking is invalid (more than a week) and was not updated even I requested it during the call with customer service and per email afterwards.
The first order is still pending and indicated re-stock "in July".
Unfortunately this is already second time I have experienced this. Nanuk products as such are excellent but deserve better performance of sales and customer service.
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