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Nano Fibre UK Reviews 

1,946
•
TrustScore 5 out of 5

5.0

Telecommunications Contractor
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Review summary

Created with AI, based on recent reviews

Evaluating 528 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the engineers for being exceptionally polite, friendly, and professional during home visits, ensuring properties are left clean and tidy. Reviewers highlight that team members are extremely helpful, answering all questions and showing genuine care and patience throughout the entire process. Consumers also note that the broadband installation process is exceptionally quick, neat, and efficient from the initial phone call to the final setup. People deeply appreciate the clear communication, prompt arrival times, and valuable guidance provided regarding packages, routers, and equipment management. Many individuals state they would gladly recommend these reliable services to their family and friends.

What people talk about most

Staff

Users describe positive interactions with staff, noting that engineers are consistently professional, polite,... See more

Service

Clients share positive opinions on service, highlighting efficient and professional installations. Reviewers... See more

User experience

People report positive experiences with user experience, highlighting smooth and efficient installation... See more

Customer service

Consumers find customer service to be exceptionally positive, highlighting helpful and professional... See more

Response time

Customers had positive experiences with response time, highlighting how fast and polite the team was.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had Nano Fibre do a Youfibre install for us. Great experience, tidy job inside and out, friendly and accommodating engineer, we requested no boxes on the outside so we could externally insula... See more

Rated 5 out of 5 stars

The engineer Kyle Johnson came on time. He was very polite and professional. Listen to my concerns about rooting the fibre cable to my property. He insure the installation was neat and conceal from t... See more

Rated 5 out of 5 stars

The two lads who came were really polite and respectful and it was late but they made sure everything was set up before leaving. Stevie G was very friendly and helpful answering all our queries and th... See more

Rated 5 out of 5 stars

Tom R was amazing. He installed our fibre yesterday, knew what he was doing and got everything set up and running in not time. When through a fault of ours the cable got damaged, he took his time to... See more

Company details

  1. Telecommunications Contractor

Written by the company

At Nano Fibre UK, we are passionate about connecting lives and empowering communities through exceptional fibre installations. Our journey began with a vision to bridge the digital divide and revolutionize the way individuals and families experience the internet at home. With a focus on home installations, we take immense pride in bringing high-speed, reliable internet access to homes across the country. Each installation represents more than just a connection; it's about creating a seamless digital experience for our customers, enabling online learning, immersive entertainment, and staying connected with loved ones near and far. Our dedicated team is the heart of our success, combining technical expertise, professionalism, and a customer-centric approach to ensure every installation is flawless. We welcome change and continuously adapt to stay at the forefront of the fibre installation industry, delivering cutting-edge solutions that transform lives. Through innovation, adaptability, and a commitment to excellence, we've successfully completed thousands of home installations. We are grateful for the trust our customers have placed in us, and we're determined to continue expanding our reach and empowering more homes in the digital age. Join us on our mission to connect and empower. Together, let's build a world where possibilities know no bounds and where connectivity enriches lives every step of the way.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,946)

527 reviews in the last 12 months

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Rated 5 out of 5 stars

Spot on

Kyle Johnson was our engineer today, quiet, professional and prompt. Couldn't have asked for better service!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent installation

The engineer Tom R texted me night before installation to tell me what time he would arrive which was very useful. Arrived on time, gave info/advice on where to put the full fibre connection to the house and place the box & router in the house. Very polite, efficient and cleaned up after it was done and replaced furniture back in position. Very impressed with the service well done brsk and Tom R 👏👏👍👍👌

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Five Star Installation Service

Really pleased with the installation experience. Tom R was punctual, professional, and clearly very knowledgeable. He explained everything clearly, worked efficiently, and made sure the setup was completed to a high standard. The whole process was smooth and stress free thanks to Tom R’s excellent attitude and attention to detail. Great service overall and a credit to BRSK.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Youfibre WiFi install

Our installer Kyle Johnson was very professional, courteous and did an efficient installation. This included a new fibre line on the external front wall of our house which neatly followed the same route as previous electric cables as we requested.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Tom R superstar

Tom R, our engineer was great. Texted night before with arrival time. Texted to say purs was the next job and kindly hung on whilst my work took a bit longer to leave. Quickly and quietly got on with the job and everywhere was neat. Thanks!

4 February 2026
Unprompted review

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