The service and the women in charge were very helpful and hospitable. I would highly recommend Hotel Galileo for luggage storage, very professional, safe environment and they were very kind to offer t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Used the service in Lille. Checked out of our Airbnb in the morning but had a few hours before catching the train. Nannybag app directed us easily to a hotel nearby where it was a speedy process to dr... See more
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The convenience of this network is great. Very handy cover between apartment checkout and transferring to airport for check-in. Better than paying an extra night's accommodation you do not need!! The... See more
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Such a great service. With an early checkout but an evening train the Nannybag luggage storage meant we could fully enjoy our last day in Paris unencumbered by suitcases. Drop off and collection was q... See more
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Company details
Written by the company
🧳| Luggage storage anywhere you want for €/$5 🌍| Available 24/7 in +1000 cities worldwide Book here! 👇 www.nannybag.com
Contact info
Paris, France
- contact@nannybag.com
- nannybag.com
4.5
Excellent
34K reviews
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Reply from Nannybag Luggage Storage
Hello Michela,
We’re thrilled to hear that you had a great experience with our luggage storage service! Thank you for taking the time to share your feedback. It means a lot to our team, and we hope to welcome you again in the future, Nannybag 💌
close to terminal 1
This nannybag hotel drop location is quite close to the terminal 1 of nice airport, 5 to 10 mins walk over a bridge over the main road and to the right. It worked well for me!
14 February 2026
Reply from Nannybag Luggage Storage
Hello G.G.,
Thank you for sharing your experience with us! Your feedback is invaluable to us as we continuously improve our luggage storage service.
We hope to see you again soon, Nannybag 💌
Stayed at Alea
Super convenient if staying at Alea on NE 4th Street. They took excellent care of my items. Place was super cute and smelled amazing. It was a bit difficult to get an employee’s attention at first but otherwise no complaints. Would use again in Miami.
14 February 2026
Reply from Nannybag Luggage Storage
Hello LAD,
We are delighted to read your feedback about our luggage storage service and especially to see that you were satisfied with it. Your satisfaction is our priority, and your comments help us greatly. Thank you very much for sharing your experience with us, Nannybag 💌
Everything went smoothly and the…
Everything went smoothly and the communication was easy.😊
14 February 2026
Reply from Nannybag Luggage Storage
Hello Senja,
Thank you very much for your feedback on our luggage storage service! We are delighted to see that you enjoyed it.
See you soon, Nannybag 💌
Reply from Nannybag Luggage Storage
Hello KarolaKarola,
Thank you for sharing your experience with us! Your feedback is invaluable to us as we continuously improve our luggage storage service.
We hope to see you again soon, Nannybag 💌
Super easy
Super easy. Staff super friendly. Price is very reasonable. Will definitely use this service again!! Thank you!!
12 February 2026
Reply from Nannybag Luggage Storage
Hello Judith,
We are delighted to read your feedback about our luggage storage service and especially to see that you were satisfied with it. Your satisfaction is our priority, and your comments help us greatly. Thank you very much for sharing your experience with us, Nannybag 💌
Generally easy to use and a great way…
Generally easy to use and a great way to find (and pay) for luggage storage.
16 August 2025
Reply from Nannybag Luggage Storage
Hello Jonathan,
We’re thrilled to hear that you had a great experience with our luggage storage service! Thank you for taking the time to share your feedback. It means a lot to our team, and we hope to welcome you again in the future, Nannybag 💌
Reply from Nannybag Luggage Storage
Hello DewiDewi,
Thank you for sharing your experience with us! Your feedback is invaluable to us as we continuously improve our luggage storage service.
We hope to see you again soon, Nannybag 💌
This is worst delivery experienc…..
This is worst delivery experience i ever had experience i have placed my order Jan 10th till now i havent received it yet where the promised to deliver the product in 5days there is no propr customer response
6 February 2026
Unprompted review
Reply from Nannybag Luggage Storage
Vishnu, we’re very sorry for the delay and frustration caused by your delivery experience. We appreciate your feedback and sincerely apologize for the lack of timely communication and support. Please contact us directly so we can review your order and work to resolve this issue as quickly as possible.
Great way to store unneeded bags
Easy website and they had me go to a hotel, near Paddington Station, to leave my luggage. The hotel personnel were very personable and helpful.
25 May 2025
Reply from Nannybag Luggage Storage
Hello Phil,
We are delighted to read your feedback about our luggage storage service and especially to see that you were satisfied with it. Your satisfaction is our priority, and your comments help us greatly. Thank you very much for sharing your experience with us, Nannybag 💌
Reply from Nannybag Luggage Storage
Hello lw,
We’re thrilled to hear that you had a great experience with our luggage storage service! Thank you for taking the time to share your feedback. It means a lot to our team, and we hope to welcome you again in the future, Nannybag 💌
Such a great and helpful guy welcoming…
Such a great and helpful guy welcoming you...
1 February 2026
Very good!nice service!
31 January 2026
Reply from Nannybag Luggage Storage
Hello Dora,
We sincerely thank you for your feedback! We are delighted that our luggage storage service met your expectations. Your comments motivate us to continue offering high-quality service.
We look forward to welcoming you again soon, Nannybag 💌
Superb service
Superb service! They carried my heavy bags downstairs with a smile since the ground floor was full. The perfect ending to my Paris trip!
24 January 2026
Reply from Nannybag Luggage Storage
Hello Jinyup,
We are delighted to read your feedback about our luggage storage service and especially to see that you were satisfied with it. Your satisfaction is our priority, and your comments help us greatly. Thank you very much for sharing your experience with us, Nannybag 💌
Reply from Nannybag Luggage Storage
Hello YustynaYustyna,
Thank you for sharing your experience with us! Your feedback is invaluable to us as we continuously improve our luggage storage service.
We hope to see you again soon, Nannybag 💌
Very satisfied
The location was easy to find, the service on the spot was convenient and smooth. I'm very satisfied with this system and I'll use it again.
27 January 2026
Reply from Nannybag Luggage Storage
Hello KY,
We are delighted to read your feedback about our luggage storage service and especially to see that you were satisfied with it. Your satisfaction is our priority, and your comments help us greatly. Thank you very much for sharing your experience with us, Nannybag 💌
Impossible policy
I wrote my review. It was not a good review as a cat sprayed or peed on all our luggage. In response to my poor review I spent an evening back and forth with "Jayne" and now "Ylla, who both, at the end pointed out the "small print" that informed me that if I didn't contact them within 24 hours of the event I would not be compensated for my damaged luggage. BEWARE. Make sure you have a way to notify nannybag so this doesn't happen to you. In addition in all my email interactions they continued to use the wrong record number. For myself, after, several annoying "policy" emails, will never use NannyBag again.
16 January 2026
Unprompted review
Reply from Nannybag Luggage Storage
Bonnie , we sincerely apologize for the distress and inconvenience caused by this experience. We take your feedback seriously and regret the damage to your luggage and any confusion regarding our policies.
Luggage shipping: NOT trustworthy
This concerns luggage shipping, which is not trust and at a lowest level in terms of organisation and customer service compared to their storage model.
Nannybag uses regular mail courrier and dumps responsibility fully on them without any monitoring or repair effort.
I had a suitcase sent within EU for a timeframe announced of 2-3 days and the suitcase arrived 3 weeks later, not at a rush time and only after a daily harassment to make sure they issued tracking requests. The suitcase followed a completely obscure route via Eastern Europe and would have been lost.
After it arrived with three weeks delay, when I had already left the country, the company refused to refund or absorb the additional return fee.
UPDATE: Reply below was only published to show there is some sort of action by the company. There has been none whatsoever.
1 December 2025
Unprompted review
Reply from Nannybag Luggage Storage
Grace, we’re very sorry for the delays and frustration caused by your luggage shipment. We appreciate your feedback and sincerely apologize for the poor experience and lack of timely updates. Please contact us at contact@nannybag.com or via live chat so we can review your case and work toward a resolution.
I dropped my luggages to be shipped…
I dropped my luggages to be shipped from France to Spain on 28/12/2025, until 10/01/2026 they were even unable to tell me if someone picked up my luggage. I understand we were in Christmas period, but today is 27/01/2025 and I still don't know when I'm receiving them. All the steps of this experience was simply horrible.
27 January 2026
Unprompted review
Reply from Nannybag Luggage Storage
Nubar , we’re very sorry for the delays and the frustration caused by this experience. We appreciate your feedback and sincerely apologize for the lack of updates regarding your shipment. Please contact us at contact@nannybag.com or via live chat so we can investigate this issue and provide you with a resolution as quickly as possible.
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