I've ordered 3 different sets so far (Thorns, Dreamer and Gamer) and I'm so happy with everything, I've worn them all multiple times and the amount of compliments I get is crazy! Like I honestly don't... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Replied to 53% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible customer service
I had been bought a rhinestone tracksuit as a gift. Several have come off so I emailed them asking to buy replacements. They were incredibly unhelpful and refused to help. Now my rather expensive tracksuit looks cheap!

Reply from NAMED COLLECTIVE
I am never disappointed
I am never disappointed, and the outfits are incredible year after year! (Since I started wearing Named Collective, I get lots of compliments on my outfits btw) 🖤🖤
Amazing brand with great ideas
Amazing brand with great ideas. The quality is to die for and I’d rather pay that extra money for the beautiful creation! My top favourite brand ever!!
If you have any issues with your orders beware
If you have any issues with your order good luck. Their policy for exchanges or returns are that you return the item and they give credit. In their emails, they have a section about getting support on your order by sending an email to them at a specific email address, except that email has a typo. When they received my exchange they sent a gift card that I couldn't claim so i had to go through their support again. Honestly to get my exchange/return processed they just had too many things stopping me from actually doing a return. They should just have a no return policy if they are going to create every dark pattern possible to get you to not go through with it.

Reply from NAMED COLLECTIVE
I love their brand as a whole
I love their brand as a whole, from the designs to the quality of the products to the customer service they are amazing !
I love named collective so much its the…
I love named collective so much its the best drip to get! I love the rhinestone pieces so much I want to get the crash piece next. I have two pieces from them and I can’t wait to keep getting more pieces. Named collective is literally the best hands down!
obsessed
obsessed! <3
I love the quality and all the compliments I keep getting whenever I wear NAMED! it's giving main character energy af xo
I loved everything I’ve got from Named…
I loved everything I’ve got from Named Collective 😍😍 my pieces get heaps of compliments every single time I wear them, I’ve been wearing Named for 5 years now! So happy 😊😊😊
Amazing product as always.
Amazing product as always.
So quick on response to a mistake in my ordering. Love the named team 💖
Absolutely love this brand
Absolutely love this brand. They’re always super communicative. It’s super easy to make exchanges or return returns if needed, I love this brand and the quality
This is my favorite brand not only…
This is my favorite brand not only because the clothes are cute af, but also because the quality of the actual material, the quickness and efficiency with shipping, and the care that this company puts into their clients. Every order comes with cute little stickers and anytime I reach out to this company they respond quickly and are so kind. Love them <33
My new favourite brand
My new favourite brand , looks great and the quality is incredible 🖤
240€ for delivery
My package arrived after three weeks, which is fine, but I had to pay €240 for I don’t even know what for… taxes, customs, and shipping costs… I know England isn't in the EU and I'm from the EU, so it's understandable that there are costs involved, but this is really a lot.
Just so you know, be aware

Reply from NAMED COLLECTIVE
MY ALL TIME FAVOURITE CLOTHING BRAND!!
MY ALL TIME FAVOURITE CLOTHING BRAND!!! probs spent like thousands here over the many years i’ve been supporting and there’s not a single purchase i regret. fast tracked shipping, extremely active and helpful social media’s and customer service, and the clothes are perfect every time. there’s only been one time where i had a slight issue with one of my zips (out of the 15+ hoodies i’ve bought from here lol) and they instantly sent me a new one, easy peasy. LOVE THEM TO PIECES!!!!!
Wonderful items and customer service
I bought a tracksuit and it arrived quickly, they included a thank you card and some stickers which gave it a nice touch. The tracksuit was better than I could have imagined, but slightly on the bigger side. I struggled to submit an exchange due to website technicalities, so emailed the customer service team who responded within the hour sorting my problem. I cannot fault the service and will definitely be buying more from them.
Very great quality
Very great quality ! I will say, it was a bit pricey to be honest, but I def think one set is a staple ! It came so fast, I think 2-3 business days ? I def recommend getting at least one set ! I love it and will wear it more ! The fur is detachable too !!
Incredible brand <3
Incredible brand <3
Love this brand and every product ive had great quality only brand i would say is worth the money.
Love the jacket..
Love the jacket... Really good quality and it gets loads of compliments...a real conversation starter.
They reinstated my gift card after my boyfriend cheated!!
Amazing customer service. I had a gift card expire after the guy who gave it to me cheated. I emailed Named Collective explaining the situation on a long shot that I'd be able to get some of it back. To my surprise, they responded the very next day and were so incredibly kind and gracious enough to issue me a new gift card!!! I am so grateful to them, I'll forever be a customer!
cutest designs eva!
cutest designs eva!! nth i luv more than going out in my NAMED fit and getting lots of compliments ^^
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







