NAMED COLLECTIVE Reviews 1,183

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 477 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their stunning designs, high quality, and comfortable materials, often noting how well items hold up over time and washing. Many people appreciate the quick and efficient delivery service, with orders frequently arriving sooner than expected. The customer service is also highly regarded, with consumers highlighting fast, friendly, and helpful responses to inquiries. However, some customers have expressed dissatisfaction with recent changes, mentioning a perceived decline in product quality, particularly regarding material composition. A few reviewers also reported negative experiences with customer service, citing issues with communication, delayed resolutions for order problems, and difficulties with returns, especially for sale items.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praise the amazing... See more

Quality

People report positive experiences with quality. Customers consistently praise the amazing quality of the... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the fast shipping, with some receiving... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the speed of shipping, often... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've ordered 3 different sets so far (Thorns, Dreamer and Gamer) and I'm so happy with everything, I've worn them all multiple times and the amount of compliments I get is crazy! Like I honestly don't... See more

Rated 5 out of 5 stars

Any questions i had about my order were answered within 24 hours and with friendly responses. The producs are absolutely stunning. Really weigthy joggers and hoody. You definately get what you... See more

Rated 5 out of 5 stars

absolutely love the tracksuits, the quality is amazing, really comfortable and fits perfectly. Delivery was very quick and came within just a few days. Definitely worth it.

Rated 5 out of 5 stars

This is my favorite brand not only because the clothes are cute af, but also because the quality of the actual material, the quickness and efficiency with shipping, and the care that this company puts... See more


4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 53% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

My wardrobe is full of Named Collective…

My wardrobe is full of Named Collective clothes, I always have to reorganise it so I can fit even more (I can't help it when you guys drop so many cool things)! Everything's super comfy and I absolutely love how cute/baddie I look everytime I go out 💜

2 April 2026
Unprompted review
Rated 5 out of 5 stars

the best brand out there

the best brand out there, I won a 50% off code and was over the moon, my wardrobe is like 90% named now hahaha

amazing quality as well super soft even after multiple washes!!

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Broken top and horrible customer service

So I ordered three things, which totaled $260 and the top I ordered which was an intimates black top that had a cross in the middle and was half sheer. It was a baby doll top, it came with one strap that was broken and unfixable and the other strap was sewn wrong so that it was permanently twisted and unable to be untwisted. The bikini top that I got was way too small even though I usually wear a small and bikini tops and I checked the sizing it did not fit me. Then when I tried to get in contact with this company I sent them an email with photos showing my broken top, they told me that they could give me a 20% refund... When it was broken that being completely their fault. They also said in their email that it was a stain? And they were confident it could come out in the washer so they obviously are using some AI response thing or they're just not looking at it at all cuz thatwas just incorrect . Mind you, this top was $60... They told me I could return it but I would have to pay for shipping even though this is literally not my fault. They also took 2 days to respond and were completely unhelpful and I emailed them back. They still haven't responded, their stuff is not even good quality looking at the insane prices I don't think I'll ever shop here again. I thought their clothes are cute in theory but this is insane..

6 April 2026
Unprompted review
NAMED COLLECTIVE logo

Reply from NAMED COLLECTIVE

Hey Ashlynn,

Thanks for leaving a review with us!

We have reviewed your experience with us and the correspondence that you received from the team!

We apologise if there has been any confusion. Upon review, we can see that you emailed on 6th April, which was a Bank Holiday. The team responded the next working day with a potential resolution of 20%, and if this wasn't of interest, the team stated that you would be able to return the item, but to let us know so that we could assist further! At no time was it mentioned that a return would need to be paid for!

We apologise for the error of the team member stating a mark instead of your issue; however, we can see that the day after your response to our email, we responded stating that we would be sending out a replacement free of charge, without the need to return! We can see that this was processed the same day, and a confirmation email would have been sent to you!

We apologise if this information was missed! However, we can see that the team resolved your issue within 1 working day (3 pm on 7th April - 1 pm on 8th April), with your replacement already being dispatched and in transit!

We would love to discuss this further with you, so please email us at hey@namedcollective.com, and we will be happy to assist!

Love,
The NAMED Team

Rated 5 out of 5 stars

Angel hoodie🖤

It got delivered in less than a week which was suprising for me because I live in NZ!! The hoodie fits amazingly and is super comfortable. Only downsides are the shipping price and the fragile rhinestones.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

No complaints 😮‍💨

My all time favourite clothing brand! Quality is flawless every time and is so worth the money, i highly recommend to anyone who likes more unique/alternative clothing, I also love how much they care for and appreciate their community. I will order from them a million times 🖤🫡

4 April 2026
Unprompted review
Rated 5 out of 5 stars

my go to!!

named is such a good clothing brand, i have a few tracksuits from them and theyre SO comfy. definitely my go to.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality! Super comfy and versatile especially in hot environments and weather! Also the sets are soo cute

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I had concerns about a piece I bought that had fallen out of the return period, Named Collective went above and beyond to ensure I was happy and their pieces are so so beautiful. Will be buying more pieces again thanks to the quick and attentive team xx

31 March 2026
Unprompted review
Rated 5 out of 5 stars

The best clothing brand by far

The best clothing brand by far. I have quite a lot of items from named and they have all been so comfortable and cozy and they make me look so good. I’ve never once had a faulty product and the shipping is so fast. It’s not only the clothes that are great it’s the community too. I feel like they are one of my besties. They’re always doing giveaways and I myself have won 50% off code just for liking there post and staying active. Best community in the world. Thank you named for making me smile :)

1 April 2026
Unprompted review
Rated 5 out of 5 stars

W NAMED Collective 🖤

The NAMED community is honestly one of the best communities I’ve ever been in, customer service is always 1000/10 and the way that NAMED treats their supporter is honestly heartwarming to see. May NAMED live on 4L 🖤🖤

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Bowled over

I needed help with an item that was damaged in delivery and I can honestly say I’ve never experienced customer care like it! They couldn’t help me fast enough, offered me exactly what I needed instantly and all with charm and grace. Seriously bowled over.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Package was lost in the mail and had to…

Package was lost in the mail and had to go through grueling replacement process. Once I finally received the items, the part of the shorts that is supposed to COVER your kitty is SO small??? I have a another pair of shorts from the forbidden set to compare the two, and the new shorts are significantly smaller than the others.
There is no coverage at all. I wouldnt be able to wear these without worrying about potentially flashing someone. The quality for the price is definitely not adding up. I'm not willing to buy from here anymore :(

13 March 2026
Unprompted review
NAMED COLLECTIVE logo

Reply from NAMED COLLECTIVE

Hey Amber,

Thanks for leaving a review with us!

We are sorry to hear that you are not 100% satisfied with your order and experience!

We have attempted to request further information from you, but this has not been provided!

We would love to look into this further for you and attempt to find a resolution, so please email us at hey@namedcollective.com, and we will be more than happy to assist!

Love,

The NAMED Team

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