The only issue we have had is several orders were delayed due to production not having the right material. No one called to let us know - we found out when we called to check on them because our cus... See more
Company replied
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See what reviewers are saying
Customer representatives were very helpful and came through on a rush order that the Gwinnett County District Attorney Citizen's Academy Alumni made on their name badges. Thank you so much! They are... See more
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We placed a large nametag order where about half of the items arrived damaged from a lack of proper packaging (rubbing against one another in a single giant bag). Thankfully, NBI placed a new order fo... See more
Company replied
Shopping around for name badges for everyone on our company was a daunting task and I looked at nearly 20 different sites until I came across NBI. The ability to customize the color palette of the bad... See more
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Company details
Written by the company
Your identity is more than just a name; it's a reflection of your professionalism and expertise. At Name Badges International, we understand the importance of making a lasting impression, which is why we're proud to offer you premium name badges that speak about your brand and expertise.
Contact info
United States
- namebadgesinternational.us
4.3
Excellent
820 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Name Badges Interational | Custom Name Badges
Thank you so much for your review!
We’re thrilled to hear you’re happy with the product and that our pricing and quality hit the mark for you.
We truly appreciate your support and look forward to serving you again!
I have yet to receive my order
I have yet to receive my order. I’m am so disappointed in this service.
16 September 2025
Reply from Name Badges Interational | Custom Name Badges
We truly regret the delay and understand your disappointment. Our Customer Service team is reviewing your order and will contact you right away with an update and next steps.
Product is great
Product is great, but on this order the shipping was delayed by 2 weeks.
10 September 2025
Reply from Name Badges Interational | Custom Name Badges
Thank you for your feedback. We’re glad you’re happy with the product, and we sincerely apologize for the two-week shipping delay. A Customer Service representative will be reaching out to learn more about what happened so we can prevent this from occurring again.
Very Nice Product!
Ordering was easy and the name tags turned out great! Our order was somehow delayed and I called because I wanted to make sure it wasn't lost. Customer service was great and they arrived soon after.
9 September 2025
Reply from Name Badges Interational | Custom Name Badges
Thank you so much for your kind words! We’re thrilled to hear that you loved the product and that the ordering process was easy. We appreciate your patience with the slight delay and are glad our customer service team could assist you promptly. We look forward to serving you again soon!
The website is so straight forward
The website is so straight forward, customer service was great, and the products are always high quality.
4 September 2025
Reply from Name Badges Interational | Custom Name Badges
Thank you so much for your feedback! We’re glad you found our website easy to navigate, and we truly appreciate your kind words about our customer service and product quality.
Waited until I called to tell me they…
Waited until I called to tell me they didn’t have the supplies to complete my order. Still hasn’t refunded my item. I had to call again to get a refund. Will not be using this company again.
4 September 2025
Reply from Name Badges Interational | Custom Name Badges
Hi,
I’m very sorry to hear about your experience. This is not the level of service we aim to provide. I completely understand your frustration, and I appreciate you bringing this to our attention. Someone from our team will reach out to you shortly to assist and ensure your refund is processed. We’ll also review this internally so it doesn’t happen again.
Thank you for your patience,
Arrived as promised.
2 September 2025
Reply from Name Badges Interational | Custom Name Badges
Thank you for your feedback! We’re glad to know your order arrived as promised.
It has been 3 weeks and the order of…
It has been 3 weeks and the order of one badge hasn't been shipped yet. If I hadn't reached out last week I wouldn't even know that the order was delayed due to production issues.
1 September 2025
Reply from Name Badges Interational | Custom Name Badges
We are very sorry for the delay and the inconvenience this has caused. Someone from our team will be reaching out to you as soon as possible to provide an update and ensure this is resolved quickly.
Best regards,
Reply from Name Badges Interational | Custom Name Badges
Thank you so much for your kind words! We’re glad to hear that you’re happy with the name tags and our service. It’s always a pleasure to support you, and we look forward to helping you again soon.
it was easy to order and the products…
it was easy to order and the products are good. Quick shipping and a great price.
4 September 2025
Reply from Name Badges Interational | Custom Name Badges
Thank you so much for your feedback! We’re glad to hear the ordering process was easy and that you’re happy with the products, shipping speed, and price. We truly appreciate your support and look forward to serving you again!
Order was delayed excessively and there…
Order was delayed excessively and there wasn’t any communication regarding the delay.
28 August 2025
Reply from Name Badges Interational | Custom Name Badges
Order was delayed excessively and there…
Order was delayed excessively and there wasn’t any communication regarding the delay.
I've used them twice for name badges and they are high quality.
I've used them twice for name badges, and I'd use them again. Very high quality and speedy service.
2 September 2025
Reply from Name Badges Interational | Custom Name Badges
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the quality and service. We look forward to supporting you again in the future!
The only we have had is several orders…
The only issue we have had is several orders were delayed due to production not having the right material. No one called to let us know - we found out when we called to check on them because our customer noticed they were taking a long time.
Wish someone had reached out to let us know.
Other than that, we have had no issues - ordering is easy which is a great feature!
16 September 2025
Reply from Name Badges Interational | Custom Name Badges
Thank you for sharing your experience with us. We sincerely apologize for the delays and for not communicating with you proactively regarding the material availability. We understand how important timely updates are, and we’ll be working with our team to ensure better communication moving forward. We’re glad to hear that the ordering process has been smooth for you, and we truly appreciate your feedback to help us improve
It was impossible to order the same…
It was impossible to order the same badge in the magnet back and the pin pack. I tried multiple times to order one of each and it kept defaulting to one or the other.
26 August 2025
Reply from Name Badges Interational | Custom Name Badges
Thank you for bringing this to our attention. A member of our team will be reaching out to you shortly to assist with your order.
The name tags are attractive
The name tags are attractive, and subtle. The tags help all members engage in conversations as memebrs can call each other by their first names.
15 August 2025
Reply from Name Badges Interational | Custom Name Badges
Hello,
We are so glad to hear that you find the name tags both attractive and subtle! It's wonderful to know they are helping members engage with one another and create a more friendly atmosphere.
Thank you for your feedback! We appreciate you choosing us and look forward to working with you again.
Reorder was easy as 1,2,3
This was a reorder....it was so easy. Less than 2 minutes. Shipping was fast and I got the item before the delivery due date which was great.
16 August 2025
Reply from Name Badges Interational | Custom Name Badges
Thank you so much for your feedback! We’re thrilled to hear the reorder process was quick and easy for you, and that your order arrived ahead of schedule. We truly appreciate your continued trust in us and look forward to serving you again soon!
the magnet didn't hold and the badge…
the magnet didn't hold so well. the badge fell off and I lost it BUT Great company because they reached out and offered to send me the pin version!
I'm very grateful. The quality was excellent, just magnetic version was not for me. Thanks NBI
12 August 2025
Reply from Name Badges Interational | Custom Name Badges
We’re sorry to hear that the magnet didn’t hold and that your badge fell off. Someone from our team will reach out to you shortly to arrange sending the pin version instead.
Thank you for letting us know, and we appreciate your patience!
Best regards,
The finished product is exactly as promised on the website.
Very quick turn around time, product is exactly as I expected.
11 August 2025
Reply from Name Badges Interational | Custom Name Badges
Thank you so much for your kind words! We're thrilled to hear that the product met your expectations and that you were happy with the turnaround time. Your feedback means a lot to us!
Best regards,
Easy to order and items arrived in just…
Easy to order and items arrived in just a few days.
8 August 2025
Reply from Name Badges Interational | Custom Name Badges
Thank you for your review! We're so glad to hear that your order was easy and arrived quickly. We appreciate your support!
The badges looked like the proofs
The badges looked like the proofs. That’s all I could hope for.
8 August 2025
Reply from Name Badges Interational | Custom Name Badges
Thank you for your feedback! We're so happy to hear the badges matched the proofs perfectly. Your satisfaction is exactly what we aim for
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