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Namebadge Reviews 284

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TrustScore 5 out of 5

4.9

Prints and Signs Store
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Rated 5 out of 5 stars

Ordered 2 name badges and a few other items. One of the name badges was missing ink in my company's logo. I sent a picture of it to their customer service dept., and a week later, the badge was replac... See more

Rated 5 out of 5 stars

Awesome! Just awesome! I usually come here to complain, today; nope! What a beautiful product! Sturdy, well produced, excellent quality! I almost feel like I underpaid for this unbelievable quality. I... See more

Rated 5 out of 5 stars

Super customer service. My order was shipped to our p.o. box at the post office and we did not get it. Contacted customer service and Chelsey stepped right up and handled it all. Wow! Will recommend a... See more

Rated 5 out of 5 stars

Our clinic has been using Namebadge.com since 2021. The quality and service is superb. I am the Office Manager and in charge of setting up volunteers with name badges. We have made over 25 badges and... See more

Company details

  1. Prints and Signs Store
  2. Business to Business Service

Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

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Rated 1 out of 5 stars

This company has the worst customer…

This company has the worst customer service skills. I would never recommend this company to any of my colleagues or anyone I used this company for the past 2 years to create name badges for my employees. The one time a didn't agree with their proofing and asked for adjustments they decided to state I was difficult. This company doesn't know the first thing about customer service or about satisfying their customers. They have the mindset to create your name badge the way they see fit. Nor did they even give me the common decency to tell me that they decided not to create my name badge after I sent them all of my name badge Information, I had to call to find out their decision. This company is totally unprofessional and doesn't value good customers. I would never recommend this company.

9 December 2019
Unprompted review
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Reply from Namebadge

Unfortunately this review does not represent what occurred. We want each and every one of our customers to be completely satisfied with the products they receive and for the order process to be smooth and enjoyable from start to finish.
The reviewer made 2 previous purchases with us (2017 and 2018) and was not happy during the process.
Upon requesting another ID badge we decided it was best to not accept the order due to previous complications. We did not take payment and advised the client that we didn't think we would be able to meet her expectations with regards to multiple art revisions, logo creation and design modifications. We wish her the best and hope she is able to create what she is envisioning.

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