Outstanding from start to finish! The whole process from design to fitting just went really smoothly, which is not something you always get with trades. The design and planning stage was brilli... See more
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Review summary
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Kate S and all the team at Naked Kitchen were an absolute pleasure to deal with. Very friendly, personable, professional & helpful. The quality of our kitchen is outstanding. It really does look and f... See more
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So pleased with our new Naked Kitchens. Fantastic show room in Norfolk and Ace really brought our ideas to life and to our budget meaning we managed to get everything we wanted in our dream kitchen. T... See more
Company replied
Great experience with Naked kitchens. Clear and prompt comms, helpful design support, and lovely quality. Especially big thanks to Kate for being one of the best people we worked with on our kitc... See more
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4.5
Excellent
55 reviews
No recent history of asking for reviews
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Replied to 100% of negative reviews
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We had our new kitchen fitted at the…
We had our new kitchen fitted at the end of last year, we are in Manchester so couldn’t get to the Naked kitchens showrooms, Suzie was amazing at capturing what we wanted from our new kitchen, and we couldn’t be more happy for the way it looks.
12 December 2025
Unprompted review
Reply from Naked Kitchens
Dear Virginie,
Thank you so much for taking the time to leave us such a wonderful review!
We are pleased to hear how happy you are with your new kitchen and that the design process worked well for you in Manchester, despite not being able to visit our showrooms.
Suzie will be thrilled to know she was able to capture exactly what you had in mind and help bring your beautiful project to life.
We hope you enjoy your new kitchen, and thank you again for choosing Naked Kitchens!
With very best wishes,
The Naked Kitchens Team
Beautiful, high-end kitchen
Real joy to work with and the outcome is beautiful and so high quality.
30 January 2025
Unprompted review
Reply from Naked Kitchens
Dear Sally,
Thank you for taking the time to leave this lovely review!
We are delighted to hear that you enjoyed working with us and are pleased with the final result. Creating beautiful, high-quality kitchens is at the heart of what we do, so your kind feedback truly means a lot to the whole team.
We hope you enjoy your new kitchen for many years to come!
With very best wishes,
The Naked Kitchens Team
Mis-selling of Worktops
Naked Kitchens asked me to amend my last review after they sent an amiable chap to touch up paintwork, adjust doors and refit a panel (using double sided tape).
However, this is where it all went wrong again. The Dekton worktops had already been delayed and made and fitted twice due to bad cutting and chipping, the large central island sold to us as a 1 piece had to be fitted as 2 because the design was too big. Naked Kitchens did offer to take away some units to reduce the size but our underfloor heating and flooring was already installed around the island.
Anyway some months after installation the worktop started flaking chips around the hob. This was on the far side of the hob a low traffic area.
Dekton was sold to us as hard wearing and as having a long warranty. So we contacted Consentino (makers of Dekton), PWS (installers and cutters) and Naked Kitchens (the vendors) all of whom told us to call one of the others. Eventually, Naked Kitchens emailed PWS who replied we must have dropped pans on the edge. We hadn't done so. And the email was pretty rude. Especially since the first installation had suffered flaking and chipping due to poor cutting.
After much foot stamping on my part PWS visited the site to actually look at the issue. Unsurprisingly, they concluded the same in their own favour. There was no investigation of their prepration of the material. It wasn't needed they said.
And so Consentino, PWS and Naked Kitchens without proper investigation refused to honour the warranty. They are sellling expensive products, that are defective, poorly prepared and installed. And they are miselling them as hardwaring and with a warranty they have no intention of honouring. And they have zero shame about this. Pretty disgusting.
1 December 2025
Unprompted review
Reply from Naked Kitchens
Dear Mr. Woodward,
I am very sorry to note your comments on your worktops. If I may, we did follow up on this straight away and organise for the installation team to inspect the damage, and we consequently took up the issue with Cosentino, the manufacturers of Dekton. After their investigations, they confirmed this is due to impact, not a material defect. While we facilitated the warranty claim on your behalf, we cannot overrule the manufacturer's findings.
That said, we have escalated this with Cosentino again on your behalf, and will continue to work with them to try and find a solution for you.
Yours sincerely,
Alexander Everett
Having reached the end of our current…
Having reached the end of our current project in Guildford, we explored a high-street kitchen supplier and obtained a quote. While the price was lower than the quote from Naked, the difference wasn’t significant. Having previously been a customer through Norfolk Oak, we trusted that the quality would be superior although we were limited with budget constraints.
To save costs, our builder installed the kitchen, and the quality and finish of the product are in a completely different stratosphere compared to kitchens from the well-known brands, who offer the usual 50 percent discounts year round.
There were a few minor logistical issues, but the customer service, care, attention to detail, and genuinely old-fashioned approach to customer service were exemplary.
I cannot recommend this company highly enough and although the cost is slightly higher this is built to last. Marcus
13 December 2025
Unprompted review
Reply from Naked Kitchens
Dear Marcus,
Thank you so much for taking the time to leave such a thoughtful review!
We are delighted to hear that the quality and finish of your kitchen met your expectations having been a Norfolk Oak client first, especially compared with more well-known brands.
Thank you for trusting us to bring your project to life, and it's wonderful to know that the craftsmanship and longevity of our kitchens stand out so clearly. While we always aim for a seamless experience, we appreciate your understanding and kind words regarding our customer service, as this is something we take great pride in.
It was wonderful working with you and we hope you enjoy your kitchen for many years to come!
With very best wishes,
The Naked Kitchens Team
Excellent service
We have just received our new kitchen from Naked Kitchens and are absolutely delighted with it. Elizabeth was our consultant. She was helpful, creative, engaged and above all patient! We thoroughly recommend this company.
1 August 2025
Unprompted review
Reply from Naked Kitchens
Dear Stuart,
Thank you very much for taking the time to leave this kind review!
It's great to hear that you are delighted with your kitchen - quality and functionality is really important to us, so we're glad that we have achieved this with your kitchen.
We have passed your lovely comments onto Elizabeth, who we are sure will truly appreciate it.
Thank you again for choosing Naked Kitchens to bring your project to life, and for recommending us so we can help others with their visions too! We hope to work with you again in the future.
With very best wishes,
The Naked Kitchens Team
So pleased with our new Naked Kitchens
So pleased with our new Naked Kitchens. Fantastic show room in Norfolk and Ace really brought our ideas to life and to our budget meaning we managed to get everything we wanted in our dream kitchen. The quality of the joinery and the materials are amazing and everything has that wow factor we were after. Seren from the team was also very helpful and the worktop templaters and fitters were very professional and delivered great service
29 August 2025
Unprompted review
Reply from Naked Kitchens
Dear Natalie,
Thank you so much for taking the time to write this lovely review!
We are so happy that you are pleased with your new Naked Kitchen, we pride ourselves on the quality and creativity of our kitchens, so it is great to hear that we have achieved this with your project.
We have passed your kind comments on to Ace, Seren and our worktop suppliers, who we are sure will really appreciate it.
Thank you again for trusting us with your fantastic project and we hope to work with you again in the future. We wish you many happy years in your beautiful new space!
With very best wishes,
The Naked Kitchens Team
Great experience with Naked kitchens
Great experience with Naked kitchens. Clear and prompt comms, helpful design support, and lovely quality.
Especially big thanks to Kate for being one of the best people we worked with on our kitchen project in terms of giving her input to inform and advise without it ever being pressurising or overriding our aims.
Lead time was longer than hoped (but was in line with what we were told up front) and was cheaper to shop around for appliances.
7 August 2025
Unprompted review
Reply from Naked Kitchens
Dear Paul,
Thank you so much for your lovely review!
We're thrilled to hear that you had a great experience. A special thank you for mentioning Kate, we're so pleased to hear how much you appreciated her guidance and supportive approach.
We completely understand the importance of transparency around lead times and appliance pricing, and we're glad we could set clear expectations from the start.
Thank you again for choosing us at Naked Kitchens, and we wish you many more happy years in your beautiful new space!
With very best wishes,
The Naked Kitchens Team
Love our Naked Kitchen
Kate S and all the team at Naked Kitchen were an absolute pleasure to deal with. Very friendly, personable, professional & helpful. The quality of our kitchen is outstanding. It really does look and feel properly bespoke! We’re so happy and love our new kitchen so much, we are now progressing to a bedroom wardrobe overhaul with Naked ! Thank you very much Kate & team!
1 July 2025
Unprompted review
Reply from Naked Kitchens
Dear A&A,
Thank you so much for your wonderful review!
We're absolutely delighted to hear how happy you are with your new kitchen. It’s fantastic to know it feels truly bespoke as that’s exactly what we strive to provide. Kate and the team will be so pleased to hear their support made such a difference.
We’re also really excited to be working with you again on your wardrobes. It means a lot that you’ve chosen to return to us, and we can’t wait to bring your next project to life!
Thank you again for choosing us at Naked Kitchens, and we wish you many more happy years in your beautiful new space!
With very best wishes,
The Naked Kitchens Team
Great quality kitchen
Great kitchen, well made cabinetry and a super range of standard and bespoke options.
It was great to be able to go and look in the Bloomsbury shop to help visualise spaces and talk over ideas. Thank you to Kate, in the branch, for helping to formulate the plan and for her patience and support when I changed my mind about layouts/cabinet fronts.
I was made to feel welcome on each of the times I popped into the shop and I didn’t feel pressured into buying the most expensive version of anything throughout the whole process.
I appreciated the clear invoice proforma and regular updates.
Items came very well packaged and clearly labelled.
I have given 4 (and a half!) stars and not 5 so here are my reasons/ suggestions: 1) I wasn’t able to see a larger piece of work surface so I was a bit nervous about my choice as it was a significant part of the design and budget (however the company that Naked used had good communication and fitters and the work surface turned out fine in the end)
2) delivery lorry had no tail lift so some of the extremely heavy pieces (eg double larder) were hard to manoeuvre even with the recommended 3 people.
Overall, I am very pleased with the way it has turned out and now need to save up for some matching cabinetry for the rest of the open plan room! Thanks once again Kate and the team.
7 March 2025
Unprompted review
Reply from Naked Kitchens
Dear Sarah,
Thank you so much for your lovely review!
We're thrilled to hear you're happy with your new kitchen and that your visits to our Bloomsbury showroom and time with Kate made the process enjoyable and pressure-free.
We really appreciate your honest feedback and have noted your suggestions. Please know we provided the largest worktop sample we have, measuring 30cm by 30cm, and we apologise that we couldn’t offer a bigger one. We appreciate your understanding and are glad the final result worked out well. We have passed on your feedback to our logistics manager about that tail lift, as after all, larders aren’t the easiest things to lift, even after a strong coffee ;)
We’re so pleased with how it’s all turned out and would love to help when you're ready to add more cabinetry to your open-plan space. Thank you again for choosing us at Naked Kitchens, and we hope to work with you on more projects in the future!
With very best wishes,
The Naked Kitchens Team
Top quality kitchen, expertly designed.
We're absolutely delighted with our new kitchen from Naked Kitchens. The quality of the units and appliances is exceptional — everything feels solid, beautifully finished, and built to last. A special thanks to Elizabeth, who designed the space and gave us plenty of expert guidance. The result is a kitchen that looks stunning and is a joy to use every day.
4 April 2025
Unprompted review
Reply from Naked Kitchens
Dear Simon,
Thank you so much for taking the time to leave this lovely review.
We are so glad that you are happy with the quality of your units and appliances. We always say our cabinetry is 'Built for Life', so it's wonderful when this is recognised!
We have passed your kind praise onto Elizabeth and she is beyond pleased that you are delighted with your kitchen.
Thank you again for choosing us at Naked Kitchens, and we hope to work with you on more projects in the future!
With very best wishes,
The Naked Kitchens Team
Gorgeous kitchen.
Gorgeous kitchen.
Great presales support and support during installation.
Only glitch was a delay to the delivery of one of the appliances.
Really pleased with the result.
31 March 2025
Unprompted review
Reply from Naked Kitchens
Dear Kim,
Thank you so much for your wonderful review.
We are delighted to hear that you love your Naked Kitchen and that you found our services great - we always strive to go above and beyond. We will of course pass your feedback onto the team as they will be thrilled to hear your kind words. We hope to work with you again in the future.
We wish you many happy years in your beautiful new space, and thank you again for choosing us at Naked Kitchens!
Best wishes,
The Naked Kitchens Team
Quality product and good service.
Good pre sales service, although hob choices need to be a little clearer ie vented or circulating. Quality product delivered. Errors dealt with quickly.
18 December 2024
Unprompted review
Reply from Naked Kitchens
Dear Catherine,
Thank you so much for your review and we will pass on your lovely comments to our team. We always love to hear feedback from our clients and we are so pleased that you love the quality of your Naked Kitchen. We hope you continue to enjoy your kitchen and thank you again for working with us.
Best wishes,
The Naked Kitchens Team
Beautiful kitchens and great designers - true quality.
I could not recommend naked kitchens more. Their kitchens truly stand out for the quality of their materials and finish. Despite this, the real stars were the designers. I dealt with Ace, who patiently helped me shape our beloved kitchen, iteration after iteration. He showed true commitment and nothing but kindness and professionalism. If you are looking for a well made, well finished, kitchen where attention to detail matters (and shows), search no more.
7 March 2025
Unprompted review
Reply from Naked Kitchens
Dear Gian,
Thank you so much for taking the time to write such a thoughtful review - we have passed your lovely praise along to Ace who is very pleased to hear how happy you are with your experience and new kitchen.
It's great to hear that you recognise the high quality of our materials and craftsmanship, this is very important to us so it's always wonderful when it is noticed.
Thank you again for choosing us at Naked Kitchens, and we wish you many more happy years in your beautiful new space!
With very best wishes,
The Naked Kitchens Team
Extremely happy with our kitchen!! Kate is the best!
Extremely happy with our kitchen and the whole process of getting to the desired result. I recommend Naked Kitchens to all my friends that are looking to update their own. Special shout out to Kate from the bloomsbury office who helped us with the design, making sure our wishes are met while thinking outside the box and being proactive in ensuring we have thought of all the little practical details with respect to the use of a kitchen.
7 March 2025
Unprompted review
Reply from Naked Kitchens
Dear Christina,
Thank you so much for taking the time to leave such a glowing review!
We have passed your lovely praise onto Kate, who was thrilled to hear how happy you are with your new kitchen.
We are so pleased that you enjoyed the experience too - we want the process to be as stress-free as possible so that you can simply be excited for the day your kitchen is complete.
We wish you many happy years in your beautiful new space, and thank you again for choosing us at Naked Kitchens!
With very best wishes,
The Naked Kitchens Team
Excellent quality, great customer service
From start to finish, Naked Kitchens were absolutely brilliant. We have quite a small kitchen so weren't sure if they would be the right choice for us, but we really liked the products, and it was certainly the right choice - we love our new kitchen. The quality of materials is excellent, everything works beautifully and looks amazing. Customer service was second to none, with a personal point of contact who kept us informed every step of the way, and was on hand to answer questions throughout the process. The kitchen has been in for a year now, and still looks and works as good as new.
12 February 2024
Unprompted review
Reply from Naked Kitchens
Dear Aoife,
Thank you so much for the kind words - they truly mean a lot to us. We are so happy that you are pleased with the quality of our materials and the customer service!
It's great to hear that your kitchen still looks good as new a year later - our kitchens are built for life, which of course includes standing against the test of time.
Thank you again for choosing us at Naked Kitchens, and we hope you experience many more happy years in your new space.
With very best wishes,
The Naked Kitchens Team
The team at Naked Kitchens was an…
The team at Naked Kitchens was an absolute dream - from my competent, hard working and creative counterpart in Norfolk to the lovely ladies on the London Showroom. I loved the buying experience and I got my dream kitchen on time and in budget.
11 November 2024
Unprompted review
Reply from Naked Kitchens
Dear Katharina,
Thank you for taking the time to leave such a lovely review.
We have passed your kind words onto our Norfolk and London colleagues, who were very pleased to hear that you were happy with their service.
We are so pleased that you loved the buying experience and ended up with your dream kitchen. We always want our clients to enjoy the process as much as the final product!
We hope you enjoy many happy years in your kitchen, and thank you again for choosing us!
With very best wishes,
The Naked Kitchens Team
I had a wonderful experience with Naked…
I had a wonderful experience with Naked Kitchens. Laura was not only extremely knowlegable, thoughtful and detailed in her advice and responses throughout the process, but very friendly and patient - especially when I needed to sort out measurements and changed my mind on a few things along the way! 18 months later the kitchen still looks immaculate - the quality of the product and the service is fantastic!
19 July 2024
Unprompted review
Reply from Naked Kitchens
Dear Natalie,
Thank you for taking the time to write such a lovely review. It's great to hear that you had a wonderful experience with us - it is so important to us that our clients leave us feeling satisfied with the process and, of course, the result.
We're so pleased that your kitchen still looks immaculate, they are built to last, even with the daily knocks and bumps!
Thank you again for trusting us to help you create your dream kitchen, and we hope you enjoy it for many years to come.
Best wishes,
The Naked Kitchens Team
Naked Kitchens were great
Naked Kitchens (and Elizabeth in particular) were great - super responsive and helpful throughout the process and the quality of the kitchen is amazing. We’re so happy with the result.
18 January 2025
Unprompted review
Reply from Naked Kitchens
Dear Daisy,
Thank you for leaving such a lovely review!
We're so glad that you are happy with the quality of your kitchen - we have passed your wonderful review on to Elizabeth who will be so pleased to hear that you were happy with your experience as a customer, and of course the final product.
We hope you enjoy many happy years in your beautiful kitchen!
Best wishes,
The Naked Kitchens Team
We had a really positive experience…
We had a really positive experience with Naked and have had our kitchen for a year now and still love it!
14 January 2024
Unprompted review
Reply from Naked Kitchens
Dear Camilla,
Thank you for leaving us this lovely review!
We are so glad that you love your kitchen and had a positive experience with us - this is so important to us so it means a lot when it is recognised.
We wish you many more happy years in your Naked Kitchen!
Best wishes,
The Naked Kitchens Team
Thank you Naked Kitchens team
Thank you Naked Kitchens team, you have helped create our dream kitchen!!! This team certainly know what they are talking about, expert advice and assistance with unit specifications to help build what you need! We chose a beautiful natural oak wood for our kitchen and it’s just divine…ordering and delivery was really good too and the kitchen was delivered on time as projected! Thank you Naked Kitchens!!
14 January 2024
Unprompted review
Reply from Naked Kitchens
Dear Ranjit,
Thank you so much for taking the time to leave such a lovely review!
We are thrilled to hear that you are pleased with your kitchen, and that you had a good customer experience - this is so important to us so it's great to know that this has been achieved.
We hope you enjoy many happy years in your beautiful new kitchen!
Best wishes,
The Naked Kitchens Team
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