Nakano Knives Reviews 

149
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Scam this is a scam company. Do not purchase from them. I purchased from their website directly. I trusted website and have not received my package from months ago or received any compensation. Have... See more

Rated 5 out of 5 stars

What did I do? I was an Instagram click bait sucker, BUT….these knives are awesome! I’ve only used them for two weeks but they are incredible! They cut effortlessly, are weighted perfectly, and are... See more

Rated 1 out of 5 stars

This company is a scam. Do not purchase from them. First and foremost the knives are not worth the cost by any means. They are cheap material, both the handles and the blades. Second when I wrote them... See more

Company replied

Rated 1 out of 5 stars

Pure scam. Made in China and not damascus folded steel but embossed printed paint to simulate damascus. I'm a decades old knife collector so I know the difference! Do not buy from them!

Company replied

Company details

  1. Kitchen Supply Store
  2. Knife Store

Written by the company

Nakano Knives (中野) is a high-quality Japanese kitchen knife brand. Most of our knives are forged in the city of Seki Japan which has a long tradition of Japanese knife making. First founded in 1918 through a long history of Japanese Katana (sword) making, our blacksmith brings generations of sword-smith experience into blending and crafting extremely sharp and durable kitchen knives.


Contact info

2.1

Poor

TrustScore 2 out of 5

149 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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2.1

All reviews

(149)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant Produce and Customer Service

Years ago, Work Week Lunch recommend the professional chef knife from Nagano Knives. Fortunately my attentive family gift one to me for Christmas and it has been my favorite cooking tool ever since. The handle is easy to hold, and the blade is smooth like button. I went on to purchase a cleaver for my father who uses it at every carne asada possible.

Fast forward to this year, I'm purchasing the same knife for my boyfriend's Christmas present and TA-DA! Customer service reaches out and throws in another knife for $FREE 99! I'm so excited to gift it to my future brother-in-law and share this company with my new family.

28 November 2022
Unprompted review
Rated 3 out of 5 stars

The knives seem to of decent quality

The knives seem to of decent quality, however there is no way to call someone if your order isn’t right?! One of the knives I ordered had a blemish on it, I wanted to exchange it but they do not have anyway to talk to someone real.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Ordered the chef set based on a…

Ordered the chef set based on a recommendation. Prompt delivery, beautiful packaging (if you consider gifting, it’s really nice).
So far I like the product and it’s my go to knife in the kitchen these days. excellent customer service, a company that stands behind their product. Highly recommend.

24 November 2022
Rated 5 out of 5 stars

I ordered a knife as a gift for my…

I ordered a knife as a gift for my husband for Christmas. Without my knowing an additional knife was added to my order as a thank you. I received the order today and it far exceeded my expectations. The communication and timeliness was outstanding. Looking forward to using these for many years to come.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

awesome customer service

I noticed after submitting my order that I failed to input a coupon code correctly, so I emailed customer service about it. They were so gracious issued me the partial refund. When the knives arrived, they were beautiful and sharp.

27 November 2022
Unprompted review
Rated 5 out of 5 stars

The Classic series makes a great gift!

I received two knives as an early Christmas gift from my parents and have already used them both. They actually only ordered the Classic Nakiri, but the company reached out to them and said they were going to include the Classic Chef for free, which was very generous. They arrived in beautiful packaging and the knives look pristine. They are high quality and very sharp. I just purchased a bread knife from them after seeing how great the quality is. I'm excited to use these more!

28 November 2022
Unprompted review
Rated 5 out of 5 stars

Best Click Bait Purchase Ever!

What did I do? I was an Instagram click bait sucker, BUT….these knives are awesome! I’ve only used them for two weeks but they are incredible! They cut effortlessly, are weighted perfectly, and are beautiful to look at. They actually make cooking much more fun!

I inadvertently had these sent to our old address and their customer service was responsive and very helpful!

28 November 2022
Unprompted review
Rated 5 out of 5 stars

Incredible quality and great customer service

Incredible quality knives. Saw an IG add and decided to try after reading some reviews. The best part about this purchase was it helped a local business and not a huge corporation. After I placed my order, they said they included a small gift! What company does that?! I’m very pleased with the customer service and the quality of the products. Can’t wait to add more to my kitchen!

26 November 2022
Unprompted review
Rated 5 out of 5 stars

I would highly recommend these knives!

I absolutely love these knives and this company. They are excellent quality. The company was even kind enough to give me a free gift with purchase. Every person who has used my knives loves them and wants some for themselves. This is the second set that I have bought and this is for my parents. I plan on using them as gifts in the future and putting their knives on my wedding registry. This knife set really is a good investment.

14 November 2022
Unprompted review
Rated 5 out of 5 stars

High quality knives

Amazing knives. Really high quality. We started with a pairing knife and just keep buying more. Highly recommend the knife sharpener too! Arrive quickly and very responsive.

27 November 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful knives

Beautiful knives. The craftsmanship is amazing. Very pleased with my purchase. Also arrived very quickly.

13 November 2022

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