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Nailrr Reviews 

94
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I received an email from the Customer Support team recently. The matter that was addressed was from several months ago and I am impressed that the Customer Service Team had taken the time and effort t... See more

Rated 4 out of 5 stars

I unintentionally subscribed a few months ago and was charged. I contacted Nailrr to have the matter be resolved. While some delay I have received an email from Neal with the escalation team today to... See more

Rated 4 out of 5 stars

There has been an unfortunate misunderstanding between myself and this company. I apologise for my previous comments. They have been very helpful since. I spoke to a very nice helpful person called T... See more

Company replied

Rated 4 out of 5 stars

I highly appreciate the sincerity and action of the escalation team on my complain regarding my membership. Thumbs up for a well job done and do hope your tribe will increase. Keep it up!

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4.3

Excellent

TrustScore 4.5 out of 5

94 reviews

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No recent history of asking for reviews

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4.3

All reviews

(94)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Refund my amount

Such a bad experience I have with your team. I did not see before organization like this. Thousand of emails send to me to update my review but they did not try to solve the issue. I will never updated my review until I did not get my money back.

12 August 2024
Unprompted review
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Reply from Nailrr

Dear Saeed,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@nailrr.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Excellent Customer Service

I received an email from the Customer Support team recently. The matter that was addressed was from several months ago and I am impressed that the Customer Service Team had taken the time and effort to look into this and take the necessary steps on my behalf. Thanki you for your time and effort in the regard.

21 August 2024
Unprompted review
Rated 4 out of 5 stars

I unintentionally subscribed a few…

I unintentionally subscribed a few months ago and was charged. I contacted Nailrr to have the matter be resolved. While some delay I have received an email from Neal with the escalation team today to let me know I will be refunded asap and account deactivated for which I am grateful.

29 May 2024
Unprompted review
Rated 4 out of 5 stars

Misunderstanding

There has been an unfortunate misunderstanding between myself and this company. I apologise for my previous comments. They have been very helpful since.
I spoke to a very nice helpful person called TEEKAY. If i was rating my experience in the service he provided i would have undoubtedly given him maximum stars.

14 May 2024
Unprompted review
Nailrr logo

Reply from Nailrr

Dear Patricia,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@nailrr.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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