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Naaipatronen.nl Reviews 87

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TrustScore 2 out of 5

1.8

Fabric Store
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Company details

  1. Fabric Store
  2. Haberdashery
  3. Yarn Store

Information provided by various external sources

Patronen voor zelfmaakmode snel, veilig en gemakkelijk online bestellen bij Naaipatronen.nl, keuze uit ruim 6500 patronen van meer dan 50 patronen merken

Contact info

1.8

Poor

TrustScore 2 out of 5

87 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

What a worthless site

What a worthless site
Shipped worthless Garbage - Customer service unreachable.

24 September 2024
Unprompted review
Naaipatronen.nl logo

Reply from Naaipatronen.nl

What unfortunate news that you weren’t properly assisted. We are actively working to ensure that our customer service can provide the best possible support. Our sincere apologies that this wasn’t the case for you. We would love to get in touch with you to find an appropriate solution. Could you please provide us with your order number? Kind regards, Team Naaipatronen.nl

Rated 1 out of 5 stars

Happy to never receive your order?

Do not order here unless you're happy to NEVER receive your order.
This shop claims that delivery time is 3-5 working days. Contacted the customer support after 10 days because there was still no delivery information. It took them 5 weeks to reply that my order page shows that standard delivery time is 2-3 weeks (wrong, there is no such information) and that their goods are currently stuck in customs.
The items I ordered are still available for order and the page still says 3-5 days delivery time.
Stop LYING to your customers. Don't sell goods you can't import.
I am reporting this shop as fraud to my credit card company.

7 December 2023
Unprompted review
Naaipatronen.nl logo

Reply from Naaipatronen.nl

What unfortunate news that you weren’t properly assisted. We are actively working to ensure that our customer service can provide the best possible support. Our sincere apologies that this wasn’t the case for you. We would love to get in touch with you to find an appropriate solution. Could you please provide us with your order number? Kind regards, Team Naaipatronen.nl

Rated 1 out of 5 stars

I'm Waiting now for 3 months

I'm Waiting now for 3 months. Nothing arrived. No partial delivery. Nothing.
Only the hint not everything would be available now.
Worst Customer Service ever. Scam?

14 November 2023
Unprompted review
Naaipatronen.nl logo

Reply from Naaipatronen.nl

What unfortunate that you were not properly assisted. We are working hard to ensure that our customer service can provide the appropriate service. Our sincere apologies that this was not the case in your situation. We would like to get in touch with you to find a suitable solution. Could you please provide us with your order number? Kind regards, Team Naaipatronen.nl

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