I have never experienced such appalling customer service levels with any product thst I have ever bought. I placed am order with Zenoo for the first time on 10th Feb 2026. My credit card has been char... See more
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Couple of weeks in and my pupper has lost some weight without even trying and a whole array of issues are disappearing one by one. She is in a better mood, more active, has no longer watering eyes a... See more
I have a very picky toy poodle who eats only when he feels he must as is never enthusiastic about it. Imagine my surprise to find him now at my feet as I prepare his Zenoo meal, he even had a second h... See more
I got my dog used to raw food from an early age, but I couldn't keep up with preparing meals every day because it was too time consuming. Thanks to ZENOO food, I can now stop worrying about daily meal... See more
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Company details
Written by the company
ZENOO is a personalized RAW food & wellness product service for your pet's well-being in a convenient way. Our mission is to make pets' lives healthier and happier.
Contact info
10100, Vilnius, Lithuania
- support@myzenoo.co.uk
- myzenoo.com
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he loves it
I have a very picky toy poodle who eats only when he feels he must as is never enthusiastic about it. Imagine my surprise to find him now at my feet as I prepare his Zenoo meal, he even had a second helping - unheard of! Fingers crossed that this continues as I’m keen for him to enjoy all thee health benefits that raw brings. Zenoo offers that without the inconvenience of fresh raw food.
Love, but...
The food is very easy to serve and dogs likes it a lot.
Customer service is fast and very much supportive.
Unfortunately the price is on the very edge. It becomes too expencive even for all the benefits you get.
My dog is very picky
My dog is very picky, but she loves this.
Unfortunately it is too expensive to feed her this every day. One bag contains food for 2,5 days… so it will cost me € 7,20 per day. 😰

Reply from ZENOO
I wish I could review the product but I…
I wish I could review the product but I still haven't received it since I ordered 2 weeks ago. I emailed them to follow up and they replied straight away offering free probiotics which was nice but I would very much prefer to get the dog food I ordered instead of being offered more products that they can't guarantee will come within a reasonable time.

Reply from ZENOO
Very nice food and good service
unfortunately my dogs wouldn't touch it…
unfortunately my dogs wouldn't touch it at all, even mixed with their own food.
They even select fresh veg over this food. Its been recently scientifically proven that dogs make far more amylase than wolves. They dont have in their mouths like us because they dont chew food. Given free choice my dogs take, peas, carrots, cabbages from my vegetable garden and dogs instinctively know what their digestive system is lacking, which is why dogs dig for roots. (im also qualified as a canine nutritionist).
There is something in this food that turned my dogs off straight away. I cancelled my next order and it arrived anyway around two weeks later (apparently its not possible to cancel a 48 hour delivery two weeks in advance. Im still waiting for a refund and the parcel to be collected from me.

Reply from ZENOO
Dog don't like zenoo food
Dog don't like zenoo food. and the puppy’s stools become strangely hard and dry. Not recomending.

Reply from ZENOO
False offer
Saw Zenoo on a YouTube video which said they were “more than happy to send a free sample.” I emailed to request a sample, they said the video was two years old and the offer now was 30% off first order. If they don’t want to send samples why not just take the video down? I was also disappointed that the only subscription was four weekly which wouldn’t suit me. The product may be excellent but I find this disappointing so I didn’t order

Reply from ZENOO
Much loved by Dietrich (dachshund) and…
Much loved by Dietrich (dachshund) and Johannes (sheltie), but havf you fixed the exorbitant toll problem?
BEST DOG FOOD EVER!!!
I've had dogs all of my long life - but there's NO comparing:
ZENOO dog food is the best I've ever used - my dogs LOVES it - I believe even my skinny dog (who's a very picky eater) could get fat if I let her eat all that she wanted to eat. They gobble it up in minutes.
Pricey - but worth it :-)
Picky eater finds joy in food
Normally, I don’t write reviews but I feel compelled to let you know because I’m truly taken aback. I’m recently new to dog ownership, my previous dog, Toulouse (unfortunately only made it to celebrate his 1st birthday) and my current dog, Blue, are both Italian Greyhounds - a notoriously difficult breed to feed. Toulouse during his life was fed only the best barf we could find and still, meh. Wasn’t huge on it. When we got Blue I was more prepared for the struggle to feed him. The breeder told us she normally just leaves out dry food all day and the dogs go and pick at it when they please - ok, sounds easy. So we set up that system at home, dry food and he did exactly that. Around feeding time he’d look at us with hope only to be left underwhelmed with his bowl. He’d sniff it, look at us and walk away. On occasion he’d take a bite or two on the go. Being a puppy, he needs to eat double so when I found Zenoo, and heard the founder’s moving story, it’s lead to here. Today, Blue wakes me up in the morning for his breakfast. He dances around with excitement and in the first few days of feeding him Zenoo food - he would actually cry when it was over, coming over asking for more. So thank you. Not only does his fur shine and feel freshly washed everyday, but it’s the joy he has in eating good food that’s really changed everything for us. We’re hooked. Thank you thank you thank you!!! ♥️♥️♥️♥️♥️
I really liked the product
I really liked the product. We have bought Digestive Probiotics two times and our dog ate it very well and helped to avoid digestive problems.
My dog really feels the difference
My dog really feels the difference! She is energetic and excited after switching rmto zenoo. I CANT believe how you can discover and develope such an excellent product in such saturated niche...
From a picky eaters table
My dog Archie has been sligthly overweight and has been on a diet food. He is a very picky eater so I was reluctant to try Zenoo at first though I loved the whole idea about the product. So when I first put down the bowl I was really surprised - he ate it all and licked the bowl! So I have gradually changed the proportions between old and Zenoo and it has been a real success! If he would not get anything else, which he does for the moment, I am sure he would be as happy.
He poops much less and is livlyer and I am a happy dogMum☺️
Healthy diet made easy…
My Dog Splat loved the food straight away. He’s nearly 9 and I want him to live a healthy, happy life. I learned the hard way that kibble has no nutritional value and actually causes harm. It’s like eating a Mc Donald’s every day (Junk food)
Splat runs to the kitchen when he hears me clicking the kettle on to warm the water for his food. Even my cats are eating it and I know Zenoo is giving my pets the best nutritional value and it’s extremely tasty!
ZENOO made us all happy and dog healthy!!!
ZENOO is the best! My dog was very picky and I tried almost all the brands of dog food and even bought different bowls:) nothing helped… After arrival of ZENOO to our home and dog’s plate- We all are the happiest family!!! She eats it with such an apettite and during the day always checks if she could get more!:) Thanks to the ZENOO we have a healthy and happy dog!!! All the best to the whole team for helping us to give our dogs the best food!
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