Zeller Reviews 

Won't give refunds! A significant disadvantage. Called to complain - everyone too busy to speak.

Edit: We had $15,000 in our account but hadn't done enough in transactions for the day, which makes it difficult for a refund. As such, despite the money we had we still couldn't process a refund. However the team called a few days later and provided options. While those options don't suit our business we are increasing rating to two stars and will see if things improve moving forward.

Zeller has been an absolute game changer for me as a small business owner. Recommend their software and service to all my sole trader friends. They have been such a supportive team and provide competitive rates, which make all the difference for anyone attempting to grow their own business.

What an easy transituion it was moving over to Zeller, the team came out and helped with setting up everything and was all good to go within an hour and we had 9 machine in total to get up and running. They also have great support team. Would highly recommend Zeller

Zeller has completely made my Small Business with Ease! Without any interruption to the business. Accepting Paying within minutes after Applying. Which is a Bonus! Switching to Commbank and Zeller was too easy! Customer Service was a Top High Expectation and very Knowledge in its products!

I would recommend Zeller to Small to Large Business.

A Note of Feedback, I wish. There could be more improvement on the app like Chatting to Customer Service rather than Phone!

Very fast machine and helpful team support.

We are a local cafe in the city. We just switched to use zeller . I highly recommend this company as the product itself is high quality plus the communication helpline is very professional.

We are a non-profit charity shop and we have been generally impressed with the service and support that the Zeller team have given us so far.

Brand New Zeller machine. It does Not connect, even after several 'trouble shooting' calls. I had to send the Serial number of machine to customer support.
This is a very frustrating,annoying & anxious experience!
Most unhappy about this, told it would be a couple of Days to Fix!

Deciding to use Zeller has been a great upgrade for our Op-Shop financially. The $15.00 p/m fee for the simcard has been covered easily by the amount of increased sales since offering EFTPOS. I would recommend Zeller to any small business that does not want to pay exorbitant fees to a bank.

Zeller has been great right from the start, sign up and activation was simple and easy.
The fees for mobile tap to pay was my draw card as they are better priced than the others..

The app and its features are pretty good, I like the option to have settlement account and business savings..

Can't fault Zeller they have been great and can't comment on contact centre as I've not needed too..
Everything just worked and set up was so so simple

I think a lot of banking is a rip off. Zeller, so far, has been better value. Lowest charge at 1.4%. I like the offers on money in my Zeller bank account. Love being in something new and Australian.

The Zeller EFTPOS Terminal is very easy to use and the website makes it easy to manage my accounts.

There are a lot of features that I really like about Zeller. I use my phone essentially as an eftpos machine, I can send virtual payment links to clients, and the lower bank transaction fees than Zeller's competitors. Zeller is great!

Zeller is an ideal bank for everyday transactions and business banking with helpful and considerate staff. They were there when needed.

Zeller saves money on fees however the slow processing times in which we receive our funds needs improving. Some days we receive the funds by 1pm so days it at like 5pm it’s very inconsistent and disappointing as we need our funds by 6am the next morning. All funds should be processed at midnight each night.

We needed a cheap but effective EFTPOS solution for our community not for profit Sausage Sizzle we hold at the markets every fortnight.
The banks were complicated requiring ABN's, setting up business accounts - all very complex for a very small outfit trying to earn a few extra $$$ for community projects.

Zeller was so simple, download the app, set it up within 10 minutes and we were ready to accept $$$ on our phone at the market. The next day you can send the money to your bank account if you wish.
No ABN's, no phone interviews with banks to set up business accounts that take days for them to call...
Just so easy and hassle free..

We took advantage of a setting that passes the 1.4% fee directly onto the purchaser so that our NFP is charged nothing what so ever - completely free of charges...

Very happy with Zeller , I have been using there app to take payments on the road for a few months now via my iPhone 12 . Well designed site to check payments and very easy to transfer cleared funds into my bank account .

I have to log in every time you turn it off and on, and if the internet is a little bad, it keeps rebooting. I can't keep it on because it's a business run by myself, but the battery wears out quickly if I turn it on, and it takes too long to turn it on if I turn it off. I waste 5 minutes every day.

And I bought zeller 1 for about $200 and zeller 2 was launched a week after I bought it. And I honestly felt bad when I saw the price go down to $99. I think I wasted my money on starting a new business.

The service we enjoy from Zeller is absolutely seamless - it makes our business easier.

Good for transfer