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MyTutor Reviews 

3,950
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and ability to explain concepts clearly, making interactions pleasant and productive. Many people found the platform easy to use and navigate, highlighting the efficiency of booking sessions and the overall user experience. The service is frequently described as excellent, with consumers appreciating the personalized approach and the positive impact tutors have on students' confidence and results. However, some people mentioned issues with the platform's functionality and customer service, including account cancellations and unhelpful support staff responses. A few other people also felt that the website's tutor selection process was inconsistent, with experienced applicants being rejected while less experienced individuals were accepted.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the tutors for their professionalism,... See more

User experience

Clients share positive opinions on user experience, with many recommending the platform due to its ease of... See more

Service

Reviewers mention positive feedback about service, with many highly recommending it for its value for money... See more

Customer service

Users describe ambiguous interactions with customer service, with many reporting positive experiences.... See more

Website

People report ambiguous experiences with the website, with many customers finding it easy to use and navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At the beginning, we had one teacher, but after a few lessons we decided to cancel as the teaching method was not suitable for our son. After that, we had five free online meetings with different tea... See more

Rated 5 out of 5 stars

So far so good. We use the website to find affordable tutoring for our son with Sen needs. The website is well done, easy to navigate and a good platform to get in contact with relevant tutors. Th... See more

Rated 5 out of 5 stars

Very happy with the help Tab gave my 16 year old son who was struggling with English. He gave him the confidence and tools required to go into his mocks with less anxiety and hopefully a better result... See more

Rated 5 out of 5 stars

My son received predicted grades in his French Year11 GCSE mocks which needed some improvement. We decided to try using ‘MyTutor’ to see if they could help. We were extremely fortunate that Rochanaa... See more


Company details

  1. Tutoring Service
  2. Private Tutor

Written by the company

Online tutoring is the easy, affordable and stress-free way to find a personal tutor. Choose from personally-interviewed tutors and learn with them online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,950)

200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tutor review

My child was able to fully engage with Hanya enabling my child to concentrate and tackle everything.as my child has autism adhd and dyslexia this is a great achievement. Hanya is very encouraging and does everything at child’s pace and she is now able to understand things she found very difficult. I highly recomend Hanya

23 October 2025
Rated 5 out of 5 stars

My tutor are an excellent business

My tutor are an excellent business, the way they work is honest and professional. The tutor they matched us with is amazing, in 3 lessons she brought our son from achieving a grade 4 in English lit to a 7, ( tested using past papers) which I feel is outstanding. The lessons are personal to each student and tutors make the lessons enjoyable so it’s like receiving help from a friend not being lectured too.
This company is clearly very caring and provide the very best help for their students.
I highly recommend using them and you will not be disappointed.

23 October 2025
Rated 5 out of 5 stars

Super engaging tutoring

Super engaging tutoring. My son has ADHD. The Tutor keeps him focused and he produces really good work. At 6:30pm the effects of his medication will have run out. So impressed. Well done Deborah.

22 October 2025
Rated 5 out of 5 stars

Looking for two tutors

Looking for two tutors. Website easy to access and navigate to your needs, tutors I reached out were really good and the two I chose have been fantastic. I have had to call customer service a couple of times and each time they have been very helpful.

8 September 2025
Rated 5 out of 5 stars

My son's tutor is excellent

My son's tutor is excellent! I expected he would refuse to attend the tutoring sessions - but instead he joins without any complaints. We have had a few teething issues with setting up the tutoring sessions online. But that was quickly resolved and has been straightforward ever since. I would highly recommend.

15 October 2025
Rated 1 out of 5 stars

One of the most horrendous tutor portal…

One of the most horrendous tutor portal I have come across. Avoid at all costs.

It gave a high number of logging issues as company operated two portals one for parents and a second for child.
Lost most of ££ credits and am now chasing for refund.

30 August 2025
Unprompted review
MyTutor logo

Reply from MyTutor

Hi Jignesh,

We’re sorry to hear you’re not happy with our platform portal.

We value all customer feedback and would like to further understand what issues you experienced so we can help resolve this for you.

Please get in touch with us on support@mytutor.co.uk, and we’ll be happy to help resolve this

Many thanks,
Mytutor Team.

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