I’ve been using Myth Factory since my first order on September 18, 2025, and after 34+ orders, my experience has been consistently excellent. Every order has gone smoothly with no issues at all.... See more
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See what reviewers are saying
Fast shipping with dhl, decent prices and stock for some items unavailable elsewhere or only from non reputable sellers, unlike here. First time dealing with having to pay Duties, but not an issue reg... See more
Company replied
We came to know about this website by chance while browsing on the internet looking for collectibles. We are very happy in having bought J. Scott Campbell’s Red Riding Hood from this company. The webs... See more
Company replied
very satisfied. i purchased 3 ThunderCats ULTIMATES! figures. they were found only in this online store, nowhere else because they are gererally out of stock. So i liked the fact that i can always com... See more
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Company details
Written by the company
Bienvenue sur la page Trustpilot de Myth Factory, le partenaire de référence des collectionneurs exigeants de figurines et statues issues de la Pop Culture. Vous trouverez dans nos rayons des produits sous licence officielle édités par les fabricants de collector les plus renommés : Bandai Tamashii Nations, Hot Toys, Sideshow Collectibles, Tweeterhead, Super7, Sentinel Toys, Oniri Creation, Threezero, Kotobukiya, Good Smile Company ... et bien d'autres sélectionnés avec soin par nos équipes afin de vous proposer des produits de qualité bénéficiant d'un service après-vente exemplaire en cas de souci. Une question ? Un souci ? Nos équipes sont disponibles par e-mail et téléphone pour vous aider : le sourire est offert ! A très bientôt sur www.mythfactoryshop.com 😉 +++++ Welcome to the Trustpilot page of Myth Factory, the reference partner for demanding collectors of figures and statues from Pop Culture. You will find in our shelves officially licensed products edited by the most famous collector manufacturers: Bandai Tamashii Nations, Hot Toys, Sideshow Collectibles, Tweeterhead, Super7, Sentinel Toys, Oniri Creation, Threezero, Kotobukiya, Good Smile Company ... and many others carefully selected by our teams in order to offer you quality products benefiting from an exemplary after-sales service in case of problem. A question ? A problem? Our teams are available by e-mail and phone to help you: the smile is offered! See you soon on www.mythfactoryshop.com 😉
Contact info
Impasse du Blancbou 10, 5340, Faulx-les-tombes, Belgium
- +32476094261
- info@mythfactoryshop.com
- mythfactoryshop.com
5.0
Excellent
775 reviews
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Excellent!
Good and clear information regarding pre-orders and payment, quick shipping, well packaged and good prices for the products.
6 July 2023
Reply from Myth Factory
Thank you for your order and for this positive and complete review!
Always happy with my purchase.
6 July 2023
Reply from Myth Factory
If you're happy, we're happy too :-) Thank you!
Very long time waiting
Very long time waiting for package. Little to no communication when asked for update. Received request for review of service before receiving package. All comms followed after package arrived.
*ADDENDUM*
Re-review - following communication from the business I note all correspondence had in fact gone to Junk email. For this I feel it is only fair to award 5 star review as they have been very detailed in the steps of my order in regards to strike action which is out of the businesses control.
26 June 2023
Reply from Myth Factory
Hello
Thank you for your feed back.
It seems you don't receive our messages ... maybe in your spams ?
Here is the email we sent to you on 29th of June :
+++++++++++++++
Dear customer,
We would like to inform you that your last order was shipped on Monday 26/06/2023.
However, you will notice that the online tracking information on the carrier's website is currently not updated.
Unfortunately, due to an unexpected strike, all Bpost sorting centers are currently blocked.
At this stage, the postal services are unable to give a date for the resumption of activities.
The backlog will be gradually cleared as soon as the strike is over.
We will keep all our customers informed of developments on our Facebook page: https://www.facebook.com/MythFactoryShop
We sincerely apologize for this situation, which is totally beyond your control.
Please do not hesitate to contact me should you have any further questions.
Yours sincerely
+++++++++++++++
Here is the other email we sent to you on the 10th of July :
+++++++++++++++
Hello,
Thank you for your email.
Here is the email we sent to you on the 29th of June :
Dear customer,
We would like to inform you that your last order was shipped on Monday 26/06/2023.
However, you will notice that the online tracking information on the carrier's website is currently not updated.
Unfortunately, due to an unexpected strike, all Bpost sorting centers are currently blocked.
At this stage, the postal services are unable to give a date for the resumption of activities.
The backlog will be gradually cleared as soon as the strike is over.
We will keep all our customers informed of developments on our Facebook page: https://www.facebook.com/MythFactoryShop
We sincerely apologize for this situation, which is totally beyond your control.
Please do not hesitate to contact me should you have any further questions.
Yours sincerely
According to the tracking information we sent to you on the 26th of June, the local postal service processed your parcel on the 06th of July.
Very sorry for the inconvenience caused.
I stay at your disposal for any further information.
Kind regards,
+++++++++++++++
In between, as explained in our initial message, the details about the strike were given on our Facebook page ... it was a bit complicated to communicate more about this problem that is beyond our control.
As we can see in the tracking link we sent to you by email on the 26th of June your parcel was delivered to you yesterday. We hope you enjoy your purchase.
*ADDENDUM*
Thank you for your updated feedback !
simply the best
26 June 2023
My shopping experience with Myth…
My shopping experience with Myth factory has always been positive: good quality products, quick response and diligence in case of questions, packages delivered on time and well packed.
26 June 2023
Trustworthy company for your collectibles
Great experience with all steps of the order. The store offers competitive pricing, with reliable delivery. Great communication as well. I can only recommend.
25 June 2023
The figure was shipped quickly and was…
The figure was shipped quickly and was well packaged!
Great as always!
Best Wishes from Germany!
6 June 2023
Always great and secure packaging.
Great packaging. I don't have to worry about anything coming damaged because Mythfactory always packs it secure.
12 June 2023
Very trustable source
Very trustable source. Good communication, fast shipping, perfect packaging. Total package A+ or in Europe a 10 outta 10.
6 June 2023
Reply from Myth Factory
Thank you :-)
Still Loving the service
Love the service, great collection, great prices. I wish shipping would be a bit faster but I hope it's because they are busy so they keep doing what they do! Shop here!
6 June 2023
Reply from Myth Factory
Thank you for your feedback ! Shipment always within the 2 working days ... as we don't work on saturdays and sundays ;-)
Reply from Myth Factory
Thank you for your order !
Great seller for a good price
6 June 2023
Myth Factory is great.
I've bought about ten hot toys figures and have never experienced anything but greatness from them. Their prices are more reasonable than swedish sites and their shipping is really good.
100% trustworthy site.
13 June 2023
Unprompted review
Reply from Myth Factory
Thank you for your order!
always a pleasure doing business with…
always a pleasure doing business with this awesome shop
2 May 2023
Reply from Myth Factory
Thank you !
Good Seller with good prices
Good Seller with good prices . It's a great shop for collectors. I just regret the buyers can't choose Mondial Relay for shipping. This could be great because Mondial Relay is faster than other types of shipping methods.
6 April 2023
Reply from Myth Factory
Hello, thank you for your order and your review. We stopped our partnership with Mondial Relay in January 2023 as it does not correspond to our quality standard. A lot of parcels sent in December 2022 met problems or were not delivered at all ... but indeed it goes fast (when it works ;-) )
Reply from Myth Factory
Thank you !
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