mytello - cheap international calls Reviews 5,674

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 776 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its excellent quality, noting clear connections and reliable international calls that feel like local ones. Many people appreciate the user-friendly experience, finding the service easy to set up and use, often highlighting its affordability and competitive pricing compared to other options. The convenience of making international calls without hidden costs and with good customer service is frequently mentioned as a significant benefit. However, some customers also noted issues with call quality, experiencing frequent cut-offs, dropped calls, or poor connection that made communication difficult. A few other people also felt that there was a lack of transparency regarding pricing, leading to confusion about rates.

What people talk about most

Price

Clients share positive opinions on price, with many reviewers highlighting the great and very cheap rates for... See more

User experience

Customers had positive experiences with user experience, finding the service easy to use and reliable with... See more

Service

Reviewers highlight positive aspects of service, with many describing it as reliable, cost-effective, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting excellent call clarity and sound quality,... See more

Customer communications

Consumers find contact to be ambiguous, with many reporting easy and clear calls, especially for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall value for money. Just shows you how incumbent TelCo’s fleece people on long distance calls. Quality is sometimes fluctuating but OK. Keypad tones worked for me nicely, a feat that other provid... See more

Rated 5 out of 5 stars

After using Skype for many years for calling land line phone numbers, it was quite a challenge finding a new provider. MyTello is the perfect replacement. The connection is very good and cost are low... See more

Rated 5 out of 5 stars

mytello.com is an excellent service for making calls to friends and family who live abroad. It's easy to use, the line quality is always excellent, and the cost of the calls is very reasonable. I'm... See more

Rated 5 out of 5 stars

My international calls go through every time. They are as clear as a local call. I use mytello whenever WhatsApp is not an option. The pricing is very affordable with easy use and quality calls.


Company details

  1. Telecommunications Service Provider
  2. Phone and Internet Service
  3. Telecommunications Contractor
  4. Telephone Company

About mytello - cheap international calls

Written by the company

Cheap international calls

mytello offers international calls at best call quality and super low rates. Our service works from any landline or mobile phone without a basic fee or contract. For each international number you want to call you get a local dial-in number from mytello. You call this local number and we connect you to more than 227 countries.

mytello was founded in 2015, by a group of young entrepreneurs based in Austria, Europe. We are working hard to make international calls cheaper and offering high quality calls.

  • Make cheap international calls with mytello.
  • Works from any landline or cell phone.
  • No contract, no basic fee, and no hidden costs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Calls are very inexpensive and usually…

Calls are very inexpensive and usually loud and clear , not perfect as occasionally sound is very faint and once a call broke up with very loud crackling and bangs . Considering the distance involved these problems are rare and call quality is generally excellent.

8 April 2026
Unprompted review
Rated 3 out of 5 stars

I tried to get the code but every time…

I tried to get the code but every time I receive the wrong code so I couldn’t top up my credit. Finally II thought I managed to top up the credit however I still can’t use it. I am abroad therefore I am in urgent need of using the telephone so please sort it out as soon as possible thank you.

6 April 2026
Unprompted review
mytello - cheap international calls logo

Reply from mytello - cheap international calls

Hi send us an email to support@mytello.com and we are happy to help. Martin

Rated 4 out of 5 stars

I call Europe from Canada and Mexico…

I call Europe from Canada and Mexico and it works well. The only problem was with credit card payment in Mexico. Also my last payment in Canada had to go through PayPal. Otherwise it works well.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

My Mytello experience was great because…

My Mytello experience was great because the numbers are programmed into a system and it automatically connects with just one touch of a button. The call goes straight through and the clarity is amazing.
The price is also amazing and can’t be anymore cost effective and reasonable and better than your regular phone company. You can use a cell phone or land line and it works great.
The customer service is also great. When you need to add another number or phone it is taken care of in a very timely manner. It has been great to reconnect with relatives in another country for a price you can afford.

2 April 2026
Unprompted review
Rated 2 out of 5 stars

Mytello - balance taken quicker than advertised

My credit runs out faster than Mytello advertised.

In addition, NZ to UK calls drop out frequently. I've asked a UK company to call me back after the first 3 Mytello calls were unexpectedly cut off.

2 April 2026
Unprompted review
mytello - cheap international calls logo

Reply from mytello - cheap international calls

Please contact us via support@mytello.com then we can check, fix and refund if charges are not correct. Martin

Rated 5 out of 5 stars

Great international calls!

My international calls go through every time. They are as clear as a local call. I use mytello whenever WhatsApp is not an option. The pricing is very affordable with easy use and quality calls.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Got sufficient credit but operator…

Got sufficient credit but operator speaking czech sems to be telling me not enough & hangs up

1 April 2026
Unprompted review
mytello - cheap international calls logo

Reply from mytello - cheap international calls

Hi please contact us via support@mytello.com and we can check and fix it. Martin

Rated 5 out of 5 stars

Great service

After an initial glitch where, despite opening my Tello app and selecting a contact, my US Verizon phone made the call.

After that, Tello worked fine - easy calling, and voices were clear.

29 March 2026
Unprompted review

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