I ordered 4 books for my grandsons and I wanted a personal message in each . I contacted customer service to verify I had placed the order correctly and they couldn’t be more helpful giving me every... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It is beautifully made and swift delivery. Very professional in every way. The only thing that would make it even better is more options for personalising the characters. Other ise, great value and a... See more
Company replied
I saw an ad on social media and was a bit wary at first since there are so many scams online. I ended up ordering the monster truck one for my crazy about monster trucks son, and let me tell you, the... See more
Company replied
The story is so cute, the pictures are colorful, and I love the fact that the two books I ordered are personalized which, of course, is the reason why people buy them. The delivery was very fast. Th... See more
Company replied
Company details
Written by the company
At My Story Tale, we believe every child deserves to feel valued and seen—especially in the stories they read. Our mission is to inspire a love of reading by creating personalised books that celebrate each child’s unique identity. We place children at the centre of every story, igniting their imagination, building confidence, and nurturing curiosity. More than just personalised, our books reflect each child’s individuality—their name, background, personality, and the qualities that make them one of a kind. Our vision is to raise a generation of confident readers who know their story matters. We want children to see themselves as heroes of their own adventures and to understand that their voices and experiences are significant. In today’s diverse world, representation is vital. Inclusivity is at the heart of what we do, ensuring our books reflect the richness of the world around us. At My Story Tale, we’re not just book creators—we’re advocates for self-discovery, confidence, and belonging. One personalised story at a time, we’re shaping a brighter, more inclusive future where every child can live their story boldly.
Contact info
United States
- support@mystorytale.com
- mystorytale.com
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gorgeous
Easy to order and it was received quite quickly. The book is absolutely amazing. Much better quality than I was expecting to be honest. It even brought tears to our eyes reading it.
22 September 2026
Reply from My Story Tale
Hi,
So pleased to hear this! Thank you so much for your order and thoughtful review
Many thanks,
Jean
Love the new book!
The book is adorable and I can’t wait to give it to my granddaughter! She’s going to love it!!😍
22 September 2026
Reply from My Story Tale
Hi Jodie,
Glad you thought so! Thank you for your lovely review.
Many thanks,
Jean
Reply from My Story Tale
Hi Donna,
Thank you for taking time to leave a review.
Many thanks,
Jean
My grandsons love their book
My grandsons love their book. They love seeing their characters in the story!
22 September 2026
Reply from My Story Tale
Hi Mary,
We're thrilled to hear they love the books! Thanks for sharing this with us.
Many thanks,
Jean
I saw the books advertised on Facebook…
I saw the books advertised on Facebook and thought it would be great for my 15 month old granddaughter. The illustrations are colourful and she’ll love it when her mum reads her name out. Also got to buy a second book with discount. Easy to order with personalisation and delivered in great time.
22 September 2026
Reply from My Story Tale
HI Donna,
Thank you for choosing us and for your wonderful review.
Many thanks,
Jean
I love the book that I got for my…
I love the book that I got for my grandson , it’s beautiful, the first book I had made a mistake and when I contacted the company, they were very good in helping me , would definitely recommend and will use again thank you
22 September 2026
Reply from My Story Tale
Hi Paula,
We are happy you love the book! We hope it will be enjoyed through the years!
Many thanks,
Jean
Reply from My Story Tale
Hi Carol,
Thank you for your order and support!
Many thanks,
Jean
From the purhase to the delivery
From the purhase to the delivery, this order was handled with timely customer service. I was even more impressed when the book arrived & saw it all in print.
Thank you from a satisfied customer!
22 September 2026
Reply from My Story Tale
Hi Lisa,
Thank you so much for this wonderful review.
Many thanks,
Jean
The book is so cute!
The book is so cute!! Wish there were more options for the characters. My granddaughter loved that she was in the story.
22 September 2026
Reply from My Story Tale
Hi Graciel,
Glad you thought so! Thank you for your feedback with us.
Many thanks,
Jean
Reply from My Story Tale
Hi Haley,
Glad you thought so! Thank you for your review.
Many thanks,
Jean
It was a beautiful personalized gift…
It was a beautiful personalized gift meant for my great grandson’s 1st birthday! Outstanding
22 September 2026
Reply from My Story Tale
Hi Tami,
Thank you for this wonderful review.
Many thanks,
Jean
This is a beautiful book for my…
This is a beautiful book for my granddaughters 1st birthday. Its even better than I imagined. Thank you ❤️
22 September 2026
Reply from My Story Tale
Hi Judith,
It means so much to hear you are pleased with the book! Thanks for sharing this review with us.
Many thanks,
Jean
Watching my grandson
Watching my grandson, read these books to my great grandson and he’s only four months old is such a joyous, feeling. The books are wonderful. I like that you can put the child’s name into the story.
22 September 2026
Reply from My Story Tale
Hi Linda,
Thank you for this wonderful review!
Many thanks,
Jean
This book is a gift for a little boy…
This book is a gift for a little boy ,who hasn’t received it yet.
I am very pleased with the layout , the pictures & the wee story it told.
I was hesitant on ordering as thought it expensive but I am so pleased with the whole thing.
21 September 2026
Reply from My Story Tale
Hi Pauline,
Thank you for choosing us and taking time to leave a review! We hope the book will be enjoyed through the years.
Many thanks,
Jean
The books I order came in fast and they…
The books I order came in fast and they are gorgeous . The quality of the paper is very , very good!
17 September 2026
Reply from My Story Tale
Hi Blanca,
We're pleased to hear this! Thank you for your order and wonderful review,
Many thanks,
Jean
Delivery arrived on time
Delivery arrived on time, in good condition, kept updated. Charming little book pop up pictures made it more magical well illustrated. Granddaughter loves this.
21 September 2026
Reply from My Story Tale
Hi Denise,
Thank you for choosing us and taking time to leave a review.
We hope the book will be enjoyed and cherished for many years to come.
Many thanks,
Jean
The book was lovely
The book was lovely, The personalised part was done beautifully and the actual story was great.
Such a wonderful present for our grest grandsons first birthday.
21 September 2026
Reply from My Story Tale
Hi Yvonne,
Glad you thought so! Thank you for your thoughtful review.
Many thanks,
Jean
AI slop
Received this as a gift for my daughter and can't understand all the positive reviews here. The print quality of the book is nice but the story itself is terrible, quite clearly AI-generated rubbish proven by the fact there's no mention of an author to be found. A really shoddy product and rubbish as an actual child's book.
11 April 2026
Unprompted review
Reply from My Story Tale
Hi Sian,
Our books are thoughtfully designed and illustrated by our in house creative team.
We’re also unable to find a record of the order in our system, so it’s possible you may have purchased from a different company. Could you please contact us at support@mystorytale.com with the order details so our team can look into this further for you?
Kind regards,
Jean
It's for my grandson for Christmas
It's for my grandson for Christmas, it's really well made, it's a beautiful story and lovely illustrations x thanks
21 September 2026
Reply from My Story Tale
Hi Mrs Graystone,
Thank you for taking time to leave a review. We hope they will love and enjoy the book!
Many thanks,
Jean
Personalised story book
It is a beautiful little story, made all the more personal because it has hes name. Im sure come Christmas eve he will love it
21 September 2026
Reply from My Story Tale
Hi,
Thank you for your order and thoughtful review.
Many thanks,
Jean
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.