Absolutely lovely showroom. Kiera was very knowledgable giving advice and suggestions. Kiera also sent me some sample tiles and followed up with an email. We have had tiles from Quorn stone before and... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
This year marks a truly special milestone for all of us at Quorn Stone. As the second generation to lead our family business, we are incredibly proud to be celebrating 30 years. Our journey began in 1995 with a handful of hand-painted terracotta tiles from Manises, Spain. Small in size, but full of charm, they sparked a lifelong passion for natural materials that has inspired us ever since. Three decades on, our belief remains unchanged: that the right materials, thoughtfully chosen, can make a house feel like home. While we’ve grown over the years, our dedication has remained constant: to source timeless tiles and deliver exceptional service, backed by the expertise that comes from 30 years in the industry. Working closely with trusted suppliers around the world, we bring together an extensive collection of natural stone and porcelain tiles - pieces with character, made to last, and designed to be lived with for years to come. Browse our tiles online or visit one of our inspirational tile showrooms, located in Leicestershire, Surrey, Hertfordshire, Bury St Edmunds, Bristol, Solihull, Harrogate, Winchester and Essex.
2a Loughborough Road, LE12 8DX, Quorn, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 56% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thankful for the excellent customer service team! Melissa Hussey you were prompt and provided a solution to our problem. Thank you! Cant fault the customer service team but I would look at the sizing of the slabs and measurements on delivery. Ours were not as listed which created several challenges when laying and when ordering extra! Luckily Melissa was on hand to support.

Reply from Quorn Stone
A very personable service provided by Anya at Quorn Stone. The process from beginning to end was efficient and accurate. Delivery was on time and full instructions were provided.

Reply from Quorn Stone
Jack was excellent - helpful and knowledgeable. Quornstone is a first class tile emporium.

Reply from Quorn Stone
Pippa at the Harrogate showroom was excellent and made the buying process completely seamless and really enjoyable.
She is a huge credit to your company
I am sure we will buy from you again 🙏

Reply from Quorn Stone
We were very pleased with our visit to the Leicester showroom. Cristina Ristea was extremely helpful in providing us all the information about the tiles and guided us whilst we made our choice. We were not rushed and felt well looked after. We are very pleased with the service received.

Reply from Quorn Stone
A very welcoming experience. After a difficult journey lovely to have a cup of tea! A very good layout of tiles and easy to get a feel for how they look. Great to have samples to be able to take home and check out what they look like.

Reply from Quorn Stone
Great products and showroom. Helpful friendly staff and not pushy in any way.

Reply from Quorn Stone
Super service, efficient and professional advice given. From the first contact to placing the order was incredibly quick and effortless. Thank you

Reply from Quorn Stone
QUORN have a great display showroom at Harrogate where their products are beautifully displayed. The staff there are really knowledgeable about the products they are selling and provide support where it is needed and provide time to allow one to consider how the tiles would suit the project in hand. Great support throughout

Reply from Quorn Stone

Reply from Quorn Stone
Ezgi welcomed me into their beautiful showroom with a smile and a coffee. She offered me lots of advice on the various options and ordered samples to be delivered to my home. I'm very impressed with Quorn Stone so far.

Reply from Quorn Stone
Had a very lovely lady Louise look after us offering tea/coffee not pestering us and giving us some time to make our choices and then giving us all her attention to make the right choice and answering questions

Reply from Quorn Stone
Beautiful tiles received .. just I hadn’t matched them up well enough with my worktops so had to return .. Olivia was so kind and helpful , great communication also.
Thank you :)

Reply from Quorn Stone
Had a lovely conversation with Pippa regarding my project and the paving I require. So friendly and helpful. No strong sales pitch just genuinely helpful. This is what customer service should be like. Other companies should get a lesson from Pippa!

Reply from Quorn Stone
We dealt with Lola in the Harrogate showroom, she was so helpful, knowledgable and friendly. Thanks Lola.

Reply from Quorn Stone
Lola was excellent, she took the time to listen to our project and work patiently with us while we worked through our decisions. Beautiful products and a great showroom.

Reply from Quorn Stone
Excellent customer service from Simona, knowledgeable and professional. When she didn't know something Simona immediately said "please give me a moment and I'll just check" to return with the information a few minutes later.
Samples are good and when unavailable in store they'll duly post them to your door.
A good selection of tiles for many tastes and applications with a useful website to start with.

Reply from Quorn Stone
A beautiful Quorn showroom in Hertfordshire in idealic countryside setting. Louise spent a good amount of time with us showing us numerous options for our renovation project , ensuring we see the ones we liked in different lighting including natural light. She understood our colour palette and scheme, and was very professional warm and patient in showing us some great options. They have a gorgeous selection of tiles and worth a visit.

Reply from Quorn Stone
Lovely showroom displaying the full range of products with helpful and knowledgeable staff.
Our visit was very productive as it opened our eyes to another selection of Quorn's product options that we feel very comfortable with and will now pursue when ready.
The coffee is good too!

Reply from Quorn Stone
I have visited the Solihull branch twice to view and purchase our dream slabs for the garden. On both occasions, we were greeted to by the lovely Sam who is very knowledgeable and helpful. He worked in our best interests to ensure we have a smooth sale and experience. Would recommend to anyone looking at garden slabs.

Reply from Quorn Stone
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.