Mystery Tackle Box Reviews 

7,565
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I ordered my one month subscription because they didn’t have a onetime offer, I ordered it and I was trying to find the cancel subscription, but I didn’t so i thought it auto cancelled, one month late... See more

Company replied

Rated 4 out of 5 stars

I've now been a subscriber to Mystery Tackle Box for six months, and it's totally changed the way I fish. Every box is like a present coming from the fishing gods, loaded with top, notch lures, hooks,... See more

Company replied

Rated 5 out of 5 stars

Ease of switching as needed to receive products specifically for season or type of fish. Lots of new products that each of my boys enjoyed receiving or learning to use to up their abilities. Customer... See more

Rated 5 out of 5 stars

Mystery tackle box is amazing honestly I have no complaints they always give you something that you could ACTAULLY fish and have some luck with, but still every once in awhile throw something that loo... See more

Company details

  1. Fishing Store
  2. also in
  3. Hobby Store

About Mystery Tackle Box

Written by the company

Unlock a world of fishing experiences with our monthly subscriptions. Mystery Tackle Box offers three tiered plans, suited to anglers at all levels and budgets. We’re your fishing buddy in a box! Our team handpicks the catch of the month, delivered straight to your doorstep with an assortment of hardbaits, soft plastics, jigs, hooks, and other tackle.

#HappyDance is our motto at HQ. We put our fans first and strive to deliver a positive customer experience every time. Should you have any issues or concerns, reach out to us and we’ll make it right!


Contact info

3.8

Great

TrustScore 4 out of 5

8K reviews

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No recent history of asking for reviews

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Replied to 75% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(7,565)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been signed up a few months now…

I have been signed up a few months now have gotten pretty solid stuff every single month box’s always show up on the 10th never have been a day later. Had a payment issue a while back and they sent me a free lure plus my box to fix the situation. I also was somehow signed up for Karl’s and I completely forgot to cancel after the free trial and was greatly refunded immediately without any hesitation 10/10 service with mtb!

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Code Says "You Won!” BUT Catchco says NO!

Updated 5/23: Eventually, Catchco got back with us and they were able to "make it right” by letting us pick out the rod we had won - they also threw in a reel as well. Thanks guys! Much appreciated. Increasing to 5 stars from 1 for that! 👍🏻

Original Review Feb/23: We Won!!! At least we thought.
My 14 y/o son saved up to buy a Motherlode Mysterybox from Catchco and we were excited - we love the tackle that we get, but also the chance to win a prize. We entered our code and saw that we had WON a Googan rod! Called the number on the back… no answer and you can’t leave a message. Tried the email on the card and no responses. Eventually, after direct messaging someone on social media they told us to read the fine print which said the contest was over at the beginning of Jan `23. DISAPPOINTED for sure - especially when you plug a code at mtbmotherlode.com and it tells you you won a Googan rod. If there is an expiration date on the codes and prizes available… Shouldn’t there be an expiration date on the outside of the boxes?!? Customers shouldn’t have the lure of winning something beyond the tackle they purchase, only to receive an empty hook in the mouth. Ugh. Catchco, can you help with this?

11 February 2023
Unprompted review
Mystery Tackle Box logo

Reply from Mystery Tackle Box

Hi Thomas,

Matt here from the Mystery Tackle Box Support Team.

Thanks for taking the time to share your feedback with us and we want to apologize for the issue regarding your motherlode contest entry. We always want to make sure customers have the best expiernce possible with us and we'd love a chance to make things right for you.

Please just send us an email at support@mysterytacklebox.com so we can fix this issue for you. We look forward to hearing from you!

Rated 5 out of 5 stars

It's like Christmas every month

It's like Christmas every month! I live on a canal in SW Florida and it has been fun to take what comes out on my kayak in my free time. My January box netted 6 sea trout the largest was 20 in and 4 came on top water. It was a BLAST!!

11 January 2023
Unprompted review
Rated 5 out of 5 stars

Will highly recommend

They always send you good stuff . The customer service is of the charts. They will always make things right. Will highly recommend.

17 January 2023
Unprompted review
Rated 5 out of 5 stars

My 15 year old son loves fishing and…

My 15 year old son loves fishing and this was the perfect gift for him! It was super easy to order, and was laid out in an easy manner to understand online. My son is loving everything he gets and he can't wait to see what comes every month! Highly suggest this product and company!!

4 January 2023
Unprompted review
Rated 5 out of 5 stars

I bought a mystery box from a retail…

I bought a mystery box from a retail store as a gift for my husband
We found that there were 2 items missing
Karl's answered my message promptly and sent replacements.
Thanks, guys, we'll be doing business with you again.
It's always nice to deal with companies who put customers first

31 December 2022
Unprompted review
Rated 2 out of 5 stars

Missing items

I was missing day 8 and day 5 of the 12 days of Fishmas purchased from Walmart. The pangish jighead and dynamic lures micro spinnerbaits were missing and the package had not been damaged and the wrap was still over the box

18 December 2022
Unprompted review
Mystery Tackle Box logo

Reply from Mystery Tackle Box

Hi Stephen,

Matt here from the Customer Support Team at Mystery Tackle Box.

We are very sorry to hear about the missing items from your calendar and we'd love a chance to help make things right for you. Please send us an email at support@mysterytacklebox.com.

We look forward to hearing from you!

Rated 2 out of 5 stars

Mini Mystery Box Disappointment

I just bought my little sister a small tackle box and a mini mystery box for ten bucks at my local Walmart. Mini box #1. I was hoping she’d maybe get a hard bait and a bag of plastics but no… 2 bags of different brands of “craws” and and a bag of worms. No hooks no weights. I understand it’s ten bucks, but I bought it to get her into fishing. I mean the box has pictures of hard baits right on it. Surely wasn’t expecting what seems like old inventory.

20 December 2022
Unprompted review
Mystery Tackle Box logo

Reply from Mystery Tackle Box

Hi Braden,

My name is Matt and I'm with the Customer Support Specialist Team. Thanks for taking the time to share your feedback with us and I'm sorry you were not thrilled with your recent box purchase. Customer satisfaction is very important to us and we would love the opportunity to help fix this issue.

Please send us an email to support@mysterytacklebox.com. Thanks and we look forward to hearing from you

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