Mysteryboxshop Reviews 

218
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Ordered 3 mystery boxes. An 11 year olds gadget box, a mans mystery box and a womans mystery box. We were all shocked and happy with the quality and usefullness of the items in the boxes... See more

Rated 5 out of 5 stars

Top customer service. I messed up and duplicated my order. They got in touch personally and cancelled one for me

Company replied

Rated 5 out of 5 stars

Absolutely fantastic!!! From ordering to delivery is pretty damn quick? Ordered 3 boxes and they arrived well within the estimated delivery time? They outdo themselves at every turn, filling the boxes... See more

Rated 3 out of 5 stars

I ordered a mystery box from Mysteryboxshop and found the experience to be average. The items were decently packaged and varied, but some of the contents felt cheap and could easily be found at a lowe... See more

Company replied

Company details

  1. Gift Shop

Written by the company

Mystery Boxes are perfect for birthdays, anniversaries & any other occasion. Give the gift of suprise & joy today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

218 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(218)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beauty box

Absolutely amazing beauty box! It’s perfect for a gift! Such good value for the money. Very fast delivery as well. Thank you so much 😊

28 May 2024
Mysteryboxshop logo

Reply from Mysteryboxshop

Thank you, Kimberley. It was our pleasure. We love that the mystery box was well received & we thank you for taking the time out for this review. We look forward to serving you again :-)

Rated 5 out of 5 stars

Great service

Great service

15 May 2024
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Reply from Mysteryboxshop

Niki. This wins the record for one of the shortest testimonails we've ever had. We love it! Thank you :-)

Rated 3 out of 5 stars

Just about ok

It was ok. Not overly impressed. A lot of stuff that I won’t use. e.g. a plastic lunch box and make up .
Gimmicky stuff like a makeup brush cleaner & battery operated nail polisher.
Only decent thing was hair straightener.

9 May 2024
Rated 5 out of 5 stars

I placed an order and got a phone call…

I placed an order and got a phone call confirming what age for teenager gift box and saying thank you for my order! I have immediately placed another order for more they were absolutely amazing loads of different things and definitely exceeded the amount I paid! I was very very impressed I’ve even managed to sort a few birthday presents with it too thank you so so much mysterybox.com your amazing and fast delivery too

25 April 2024
Rated 5 out of 5 stars

nd excellent…

Good quality products and excellent delivery service

15 April 2024
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Reply from Mysteryboxshop

Thank you, Cath. We loved that you enjoyed the experience and hopefully had a lot of fun on the day. The gadget box is one of our newest Mystery Boxes and so this is a real pleasure to receive for us. :-)

Rated 5 out of 5 stars

Lovely prezzie to myself

I thought as I am in my 60s and never get and prezzies to open I would treat myself to a 29.99 box I can honestly say I loved it. Not everything in it I can use, but 90% I can use its all good quality and well worth the money , thank you mystery box shop I will be ordering again and the friends I have shown my opening video to will be ordering for prezzies

Update all the make up products was dried up and unusable I should have waited to write my review

15 April 2024
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Reply from Mysteryboxshop

Thank you, Shirley. What a lovely review to recieve. We are delighted that you liked your Mystery Box and look forward to serving you again. :-)

Rated 5 out of 5 stars

Loved it ********

I wasn’t sure about buying the mystery box until I watched Abbie & Cole I was so glad I did it was amazing im so glad I was really pleased with it I’m going to order another box going to try a different type thank you so much was really happy 😊

13 April 2024
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Reply from Mysteryboxshop

Thank you, Julie. That's a lovely review to receive. We look forward to saerving you again :-)

Rated 5 out of 5 stars

Mystery box f

Brilliant gifts, fun, well packaged, as it says.

8 April 2024
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Reply from Mysteryboxshop

Thank you, Tracey. We are grateful for your short & sweet review :-)

Rated 5 out of 5 stars

The real deal

I’ve used mystery box shop 5 times now. For my teenage son, twin daughters and recently got myself a box. They’ve all been fantastic, full of goodies that a fun, useful and great quality. Will definitely use again

9 April 2024
Unprompted review
Mysteryboxshop logo

Reply from Mysteryboxshop

Thank you, Kirsty. It's always a pleasure for us. :-) We are grateful for your custom.

Rated 5 out of 5 stars

Repeat customer

My fourth time ordering from abroad. Happy with the service. Recipients are also happy.

20 March 2024
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Reply from Mysteryboxshop

Thank you, Yassar. It’s always our pleasure. We appreciate your review.

Rated 2 out of 5 stars

All naff

The excitement was great! And lots of things in the box, we were all rather chuffed!! BUT… once we started opening things and trying it all out, it’s was all naff, a lot of the items broke in my hand or didn’t work. I paid £30 on a box, to end up with a cup. 🤷🏻‍♀️

13 March 2024
Rated 4 out of 5 stars

There were may useful items for both…

There were may useful items for both genders within the box. I would recommend that you include a matching pyjamas set for both the man and woman for the engagement box. I have to say that the heat brush was my favourite gift while the massaging insoles and the microwaveable beanie heat pad was a big hit!

24 January 2024
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Reply from Mysteryboxshop

Thank you, Carol. Great suggestion! :-)

Rated 5 out of 5 stars

Was very fast delivery

Was very fast delivery
And wee a lovey mother day gift

6 March 2024
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Reply from Mysteryboxshop

Thank you, Michelle. We are so chuffed that your Mother's Day was a good one. We look forward to serving you again. :-)

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