My Site Plan Reviews 

1,072
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast turnaround times, noting that site plans arrive within hours and make permit applications completely pain-free. People emphasize that the staff is incredibly helpful, responsive, and patient when incorporating requested revisions. Consumers appreciate the clear and professional quality of the drawings, which successfully streamline various home improvement and construction projects. However, some customers also noted that certain dimensions were difficult to interpret, or felt that the basic drawings were too simple and not accepted by local authorities for specific municipal requirements.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting exceptionally fast turnaround... See more

Response time

People report positive experiences with response time, frequently highlighting that orders and revisions are... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting exceptionally fast... See more

Website

Users describe positive interactions with website, highlighting fast turnaround times and accurate plans... See more

User experience

Clients share positive opinions on user experience, highlighting fast service, helpful support, and clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my doubts but I faced a much higher price from surveyors in my area so I took a chance. Roberto was absolutely amazing! He accepted the information we had and he used some kind of magic to tur... See more

Company replied

Rated 5 out of 5 stars

From the first contact we made with Lisa regarding our need for a site plan, we were impressed with the knowledge and suggestions that were made to help us determine the best plan to go with. After s... See more

Company replied

Rated 5 out of 5 stars

The service was much faster than anticipated, received a copy of the site plan within hours. After finding out about a county building setback from the road and finding a much smaller home, I had to... See more

Company replied

Rated 5 out of 5 stars

I needed two site plans for the same property and wasn't sure how to handle the submission. I was contacted almost immediately (Ivan) —even though it was late in the day—because they noticed somet... See more

Company replied



Company details

  1. Drafting Service
  2. also in
  3. Architectural Designer

About My Site Plan

Written by the company

My Site Plan

Excellence in Site Planning

My Site Plan is a leader in the site planning industry, recognized for its exceptional service and quality. Founded by Army Veteran, Ryan Crownholm, our company has earned over 7,000 five-star reviews across different review platforms and serves clients in every municipality across the U.S.

  • ✅ Fast 24-Hour Turnaround
  • ✅ Over 7,000 Five-Star Reviews
  • ✅ Money-Back Guarantee
  • ✅ Trusted by 65,000+ Customers

Our team specializes in creating detailed site plans that meet the strictest building department requirements. We stand behind our work with a 100% money-back guarantee.

Get Your Site Plan in 24 Hours


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,072)

255 reviews in the last 12 months

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Rated 5 out of 5 stars

The service was much faster than…

The service was much faster than anticipated, received a copy of the site plan within hours. After finding out about a county building setback from the road and finding a much smaller home, I had to request a revision to the original site plan. Ivan had the revision back to me once again, within hours. Plans are very professional I highly recommend this site. I will be using them again in the near future.

18 March 2026
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Reply from My Site Plan

Hello Lynn! Thanks so much for the detailed feedback! We’re glad we could help quickly with both the original plan and the revision, and we really appreciate your recommendation!

Rated 5 out of 5 stars

My Site Plan provided a plot plan for…

My Site Plan provided a plot plan for my property within several hours of the day ordered. I appreciated the fast response. Thank you! I would recommend My Site Plan, and will use again in the future.

2 April 2026
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Reply from My Site Plan

Hello Stephen! Thank you so much! We’re glad we could deliver your plan so quickly and appreciate your recommendation—we look forward to working with you again!

Rated 5 out of 5 stars

I got just what I needed !

I got just what I needed !! It was what my city needed to get my project done.

1 April 2026
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Reply from My Site Plan

Hello Edward! Thanks so much! We’re glad the plan had exactly what your city needed to move your project forward!

Rated 5 out of 5 stars

great turn around

great turn around speed

28 March 2026
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Reply from My Site Plan

Hi Eean! Thanks so much! We’re glad you were happy with the quick turnaround!

Rated 5 out of 5 stars

Christian is the Best!

You guys are great. Nothing but the highest praise for Christian. Never had any issues with the site plans you produce.

I think that I am close to 20 projects with you.

Ron Illium, PE

15 March 2026
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Reply from My Site Plan

Thank you so much for your continued trust and support, Ron! We’re thrilled to hear Christian has been such a great help and that you’ve had such a positive experience across your many projects—we truly appreciate it!

Rated 5 out of 5 stars

Very efficient in turn around time and…

Very efficient in turn around time and communication was exceptional. Was very helpful

28 March 2026
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Reply from My Site Plan

Hi John! Thanks so much! We’re glad you found the process efficient and communication helpful—we really appreciate it!

Rated 5 out of 5 stars

Big help on getting my permit and…

Big help on getting my permit and received the plan earlier than expected very professional

27 March 2026
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Reply from My Site Plan

Hello Ted! Thanks so much! We’re glad we could help with your permit and get your plan to you ahead of schedule—appreciate your kind words!

Rated 5 out of 5 stars

Site Plan Review for HOA -Washington

I'm so sorry for the late review. Service was impeccable. Plan was completed quickly. Any adjustments were made as soon as they were brought to their attention. I would recommend this company to anyone who needs the service.

22 February 2026
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Reply from My Site Plan

Hello! Thank you so much for your kind words, and no worries at all about the timing! We’re glad to hear you had an impeccable experience and that everything was completed quickly with smooth adjustments—your recommendation means a lot to us!

Rated 5 out of 5 stars

I have been using My Site Plans for… Permits

I have been using My Site Plans for years always great and fast with the document being sent over. Would highly recommend A++

25 March 2026
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Reply from My Site Plan

Hello Keith! Thank you so much for your continued support over the years! We’re thrilled to hear you’ve consistently had fast, great service—really appreciate the A++ recommendation!

Rated 5 out of 5 stars

Highly recommend!

Consistent excellent service and communication

24 March 2026
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Reply from My Site Plan

Hi Thomas! Thank you! We’re so glad you’ve had a consistently excellent experience with our service and communication—really appreciate your support!

Rated 5 out of 5 stars

The site was delivered expeditiously…

The site was delivered expeditiously and could be tweaked by the customer. The weakness on the plan was it didn’t have the details that would have been useful. Like setbacks, drainage easement(s),locations of mechanical equipment(heat pump)and existing visual utilities(light pole).

24 March 2026
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Reply from My Site Plan

Hi John! Thank you for your thoughtful feedback! We’re glad to hear the delivery was quick and easy to adjust, and we really appreciate your suggestions—those details are helpful and we’ll keep them in mind to improve our plans going forward.

Rated 5 out of 5 stars

Highly Recommend!

We utilize this service when applying for sign permits in Central and South Florida. It is a simple process and Ivan is quick to respond if there are questions afterwards. I highly recommend!

23 March 2026
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Reply from My Site Plan

Hello Lori! Thank you so much for your continued trust and recommendation! We’re glad the process has been smooth for your sign permits, and we’ll be sure to pass along your kind words to Ivan—he’ll appreciate it!

Rated 4 out of 5 stars

It wasn't useful and had some weird…

It wasn't useful and had some weird things in it. I was disappointed but I spoke to Lisa and she explained some things. In the end she was kind enough to give me a refund and I gave her some feedback. In the end it went well, but I did have to call to get it resolved.

15 March 2026
Rated 5 out of 5 stars

Work returned in less than 24 hours

Work returned in less than 24 hours. work was exactly what i wanted and very accurate.
Job well done once again. Very happy with work by SitePlan

19 March 2026
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Reply from My Site Plan

Hello Floyd! Thank you! We’re so glad everything came back quickly and exactly as you wanted—always a pleasure working with you!

Rated 5 out of 5 stars

Great service

Great service, goes above and beyound

19 March 2026
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Reply from My Site Plan

Hi Joseph! Thank you! We’re glad you had a great experience—we always aim to go above and beyond!

Rated 5 out of 5 stars

Jovan was very help and acommidating to…

Jovan was very help and acommidating to my needs. Work was done quickly and accurately. Definetly recomend them.

18 March 2026
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Reply from My Site Plan

Hello Anthony! Thank you! We’re glad Jovan was able to accommodate your needs and get everything done quickly —really appreciate the recommendation!

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