Mysie By Tahira Reviews 

113
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning product quality, intricate embroidery, beautiful detailing, and exceptionally helpful staff members who ensure custom orders are handled smoothly from start to finish. Many consumers note that custom outfits often arrive right on time, fitting wonderfully and completely matching their personal expectations for the big day. Some reviewers were not happy with significant delivery delays, noting that packages occasionally arrived late for important family events and special celebrations. A few people also felt that inconsistent sizing and poor stitching required attention, explaining that certain garments arrived with incorrect measurements or noticeable flaws.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the stunning outfits, beautiful... See more

Order

Customers consistently note ambiguous experiences with order, as opinions on delivery times and service are... See more

Quality

People report positive experiences with quality, highlighting that the fabric, embroidery, and detailing of... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, showing a deep division in consumer experiences.... See more

Staff

Customers had positive experiences with staff, praising the outstanding customer service and helpful online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Omg!! My dress came so beautiful. This was my first time purchasing a dress from Mysie By Tahira, I was so nervous on how it would come out but it was PERFECTION. Amazing customer service & on time de... See more

Rated 5 out of 5 stars

Best designer i've ever come across! They delivered before time and discussed everything with me. So happy with their customer service ❤️

Rated 5 out of 5 stars

I ordered a party wear and it came out to be extremely amazing…The detailing,the embroidery and stitching everything was so perfect…Genuinely loved the dress


Company details

  1. Clothing Store
  2. also in
  3. Fashion Designer
  4. Women's Clothing Store

Written by the company

Welcome to Mysie by Tahira, a distinguished Pakistani designer brand specializing in exquisite women’s wear. From bridal and formal to festive, luxe, and pret collections, our designs embody timeless elegance and modern sophistication. We take pride in offering the finest fabrics, meticulous craftsmanship, and unique detailing that set us apart in the fashion industry. With a commitment to excellence, we ensure every client enjoys a seamless experience, from personalized consultations to reliable worldwide shipping. Headquartered in Lahore with branches in Lahore and Multan, Mysie by Tahira serves a global clientele. Our dedication to quality and unparalleled customer service makes us a trusted name in bespoke fashion, creating outfits that celebrate individuality and elegance.


Contact info

3.9

Great

TrustScore 4 out of 5

113 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(113)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Order way in advance

The customer service is absolutely horrible. You are constantly lied to and ignored. I was so stressed and freaking out and the lady does not help at all she will ignore your messages and lie to you about every little thing making you feel crazy as when u question it they completely disregard it and give an irrelevant reply. So many times i was promised my dress would be delivered on 27 march, i asked for the dispatch date which then i was also told 27 march, they did not make sense i even asked in urdu and still they avoided answering that. I was told my dress was shipped but when asking a diff number for the same company i was told the dress is in QA and has not yet been shipped. I am so happy i no longer have to speak to the customer service team as they drive you so mad. I am also really happy with my dress it is beautiful but make sure you order way in advance as they do not stay on timelines.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

The Worst Experience

I had an extremely disappointing experience with this brand. I placed an order worth PKR 135,000 and paid the full amount in advance, yet my order was delivered 11 days late. Throughout this delay, their customer service was unacceptable. They did not pick up my calls, did not reply to my messages, and completely ignored me despite my repeated attempts to contact them from multiple numbers. I was only able to get a response when I contacted them from a completely different number.
Even after that, they kept giving excuses and false assurances, saying that the parcel had been received and would be dispatched soon, but they kept delaying it. When I asked for proof of dispatch, they did not provide it immediately and only shared the receipt the next day. This entire process was stressful, unprofessional, and deeply frustrating.
What made it even worse was that this order was for my brother’s wedding, and I received the dress only three days before the event. For such an expensive order, this level of service is unacceptable. Their policies are also ridiculous: if the dress is below PKR 150,000, they demand full advance payment, and if it is above PKR 150,000, they take half in advance. I paid in full and still went through this terrible experience.
Overall, this was one of the worst experiences I have ever had with any clothing brand. I would not recommend this brand to anyone unless you can personally visit their Lahore store and deal with them face to face. Otherwise, ordering from them is a huge risk.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

I went against my better judgement and…

I went against my better judgement and went with these guys to design my wife’s dress

And the dress in my wife’s eyes came out perfect

They did everything as they said all the measurements lined up, delivery was actually much better than expected

I put in fortnightly reminders just to text them for updates and progress which they was prompt with texting back

100% go with them

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Incredibly unhelpful and will never order again. Save your time and money.

Incredibly unhelpful and will never order from mysie again. You can see all my other reviews, I only leave good reviews for companies or places. They forced me to leave a bad review because of how horribly they have messed up my order and now don’t help at all in anyway. May as well not have a contact number because nobody can even read anything it seems.

2 January 2026
Unprompted review
Rated 3 out of 5 stars

Not very good fabric quality

I ordered a formal dress from them. Dress is really beautiful, size is perfect , stitching is good , their staff was really helpful and communicated very well but the fabric quality especially sleeves was poor . The fabric quality of the sleeves was poor. They were already damaged upon arrival, and after wearing the dress once, holes started appearing in multiple areas.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this brand

Awful customer service, ordered a medium size dress selected ready for delivery option which promises to get the suit to you by 10 days. Did not receive it until 4 weeks later, the clothes were a different colour from what the suit photo suggested and was sized incorrectly more like a small. It was for my engagement in a matter of days I needed a suit and they stopped responding to me. I ordered from several pakistani designers and have never had issues on delivery or sizing. I paid over £250 for a ugly outfit, paid for extra modest lining - very immodest, trousers are so big. Hate everything about it - my first and last time shopping here and would never recommend anyone to order from here especially if you do not live in pakistan.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Got scammed at Mysie By Tahira

Had the worst designer experience with them!!!
Rude, uncooperative and unprofessional staff.
Took 3 months to make a dress and then on the date of delivery started making up stories stopped answering my calls, when i literally fought them and asked for refund then i was given a date which was 8 days after.
Today I received the dress and its so poorly stitched, the neckline dors not sit AT ALL! Its not my size, they’ve taken my shoulder measurement as 13.5 while the one I received is 17, the dress is a COMPLETE DISASTER!!!
Thread stings hanging out, zips not moving, it too loose (almost size L while my measurements were as XS), surely looks like they’ve just handed over an old sample article to me to get done with it.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Omg! 😍

Omg!! My dress came so beautiful. This was my first time purchasing a dress from Mysie By Tahira, I was so nervous on how it would come out but it was PERFECTION. Amazing customer service & on time delivery. I’m amazed by everything. Got so many compliments!! Special thanks to Qandeel. She was so accommodating, cleared all my questions out & i was so relaxed she was looking after my Order. I will definitely Repurchase again!!! 🥹❤️❤️

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and delivery

Got let down by some big designers last minute with 3 weeks to go until a wedding.
Got in touch with the team at Mysie and cannot thank them enough.
In under a week, not only did I have my order confirmed, outfit shipped out and arrive to me in the UK, they updated me with pictures and videos of my outfit throughout the process.
The team were absolutely excellent and showed nothing but courtesy and professionalism.
Than you team Mysie!

6 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look