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Myrqvist Reviews 

1,931
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 847 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the artisan craftsmanship and premium materials. Many found the shoes comfortable, stylish, and well-fitting, often exceeding expectations. The customer service also received positive remarks for being helpful, accommodating, and providing excellent in-store experiences. Conversely, a small portion of people felt that sizing could be inconsistent, often requiring exchanges or adjustments. Delivery experiences were varied, with some customers reporting significant delays, lack of updates, or issues with express shipping not meeting expectations. A few reviewers also mentioned slow customer support responses and occasional product quality concerns like faded spots or scuffs from packaging.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers praising the high quality,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high-quality product, excellent... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast shipping times and timely... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many finding the website easy to use for... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant dissatisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautiful shoes. You see the quality. Haven’t worn them yet, but I expect no problems. Most beautiful shoebox ever! Very nice sleeves to put the shoes in. I like the little Swedish flag detail. The... See more

Rated 4 out of 5 stars

Bought a pair of shoes with a discount code. Unfortunately they had some damage on arrival and I wanted an exchange. The exchange software didnt allow me to exchange for the same size so I got credi... See more

Company replied

Rated 4 out of 5 stars

Great Shows, but unfortunately my feet kept slipping out of the loafer, so i sent them back. The process went smoothly, although i did have to follow up once to ask when the refund would be processed.... See more

Rated 4 out of 5 stars

Myrqvist is a value for money shoe makers company with a CRM approach and user friendly procedures for orders, sales and returns when needed. Well suggested


Company details

  1. Shoe Store
  2. Fashion Accessories Store

About Myrqvist

Written by the company

About Myrqvist

Myrqvist began its journey in 2016 with a clear vision: to craft quality footwear with a timeless design at a reasonable price. Our aim was to create shoes that could withstand the test of time and trends.

How do we combine top-quality craftsmanship with a modest price point? At Myrqvist, we take pride in our dedication to craftsmanship. While all of our design work is done at our headquarters in Stockholm, our shoes are assembled by experienced artisans in Portugal, with whom we have long-standing relationships. We choose not to add hefty margins, keeping our prices representative of the craftsmanship involved. This results in what we like to call premium footwear without the premium price tag.

Scandinavian design, attention to the finest details, and the use of top-quality materials from the best tanneries in the world are at the core of our business. Thanks to these principles, we were awarded the title of fastest-growing footwear brand in Sweden in 2020. Though we cherish our Scandinavian heritage, our shoes are now worn on every continent, recognized globally.

Our growth extends beyond Sweden. Our first shoe, the Oxford Äppelviken, remains a staple, but our collection has expanded to include sneakers, boots, sandals, and accessories. All our products share a timeless design and are made to last for years. This commitment to durability and style defines Myrqvist - premium footwear without the premium price tag.

Explore our collection and learn more about our commitment to excellence at www.myrqvist.com.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(1,931)

929 reviews in the last 12 months

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Rated 2 out of 5 stars

Unfortunately don't worth the money…

I‘ve worn a pair of Äppelviken oxford‘s in dark brown for over a year now.
They impress when it comes to style but regarding durability and longvity it‘s unfortunately not worth the money at all.
The outer sole wore down after a very short time and the shoelaces are broken by now, too. For this relatively high price, I would have expected more.

3 July 2026
Unprompted review
Myrqvist logo

Reply from Myrqvist

Hi Jules,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.

While the outsole and laces are considered wearable parts and will naturally show signs of use over time, we would still be happy to take a closer look at your shoes to see if there's anything we can do to help.

If you could please send us a few photos of the shoes along with your order number to info@myrqvist.com, we'll be happy to review your case and see what solutions we may be able to offer.

We look forward to hearing from you.

Kind regards,
Myrqvist

Rated 2 out of 5 stars

The shoes run big

The shoes run big and I hade to change it. The shipping takes forever and I bought the shoes to a trip now the new pair will not arrive in time.

18 June 2026
Myrqvist logo

Reply from Myrqvist

Hi Daniel,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations.

We're sorry that the first pair didn't fit as expected. While we provide a detailed size guide, fit can vary depending on the model and individual foot shape, which is why we also offer free exchanges to help our customers find the right size.

We also understand your frustration that the replacement pair won't arrive in time for your trip. We know how disappointing that is, especially when you were looking forward to wearing the shoes.

We appreciate your feedback and will continue working to improve both our sizing guidance and delivery experience.

Kind regards,
Myrqvist

Rated 4 out of 5 stars

Easy website to order from

Easy website to order from. Fast delivery. The size can be the thing from not getting 5 stars. I compared with other brands, the service Myhrqvist have, but I would say that Myhrqvist is a half size smaller.

16 June 2026
Rated 3 out of 5 stars

Myrqvist is a premium brand segment but…

Myrqvist is a premium brand segment but with some basic disadvantages. Sizes are not trustable and comparable to the other premium market brands, resulting to a % of returns or exchanges which bring dissatisfaction to the end users, like me. Anw, i ll keep being a customer and buy Myrqvist products.

17 June 2026
Myrqvist logo

Reply from Myrqvist

Hi Georgios,

Thank you for taking the time to share your feedback.

We're pleased to hear that you enjoy our products and that you plan to remain a Myrqvist customer.

We understand your comments regarding sizing. Since all footwear brands use different lasts and sizing standards, the fit can vary between brands and even between different models. We know this can make choosing the right size challenging, which is why we offer free exchanges to help our customers find the best fit.

We truly appreciate your feedback, as it helps us continue improving both our products and the overall customer experience.

Kind regards,
Myrqvist

Rated 1 out of 5 stars

Ordered 10 days ago

Ordered 10 days ago, no update or anything. Send them an email to ask what is going on, no reaction.
Talked briefly with someone on instagram, but he stopped replying.

What is this for costumer service? I payed almost 1000 euro’s and you don’t even have time to give a proper explanation?

Just send me the money back…

30 June 2026
Unprompted review
Myrqvist logo

Reply from Myrqvist

Hi Joeri,

Thank you for taking the time to share your feedback. We are truly sorry that your experience did not live up to your expectations.

We completely understand your frustration and sincerely apologise for both the delay and the lack of communication you experienced.

We have now contacted you directly and are working to resolve this in the best possible way. Your experience is important to us, and we will do everything we can to turn it into a positive one.

Thank you for giving us the opportunity to make this right.

Kind regards,
Myrqvist

Rated 1 out of 5 stars

I needed to change a shipping address…

I needed to change a shipping address or cancel. I’ve gotten one negative response from the company and zero follow up to my further questions. This process and customer service experience has been a total disaster for me.

12 June 2026
Myrqvist logo

Reply from Myrqvist

Hi,

Thank you for your feedback, and I sincerely apologise for your experience.

We have reviewed your case and have already contacted you with a proposed solution. If you have not seen our reply, could you please check your spam or junk folder, as our emails can occasionally end up there.

We understand the issue with your shipping address and are committed to finding an alternative solution that works for you. We will do our very best to help resolve this as smoothly as possible.

Again, I apologise for the inconvenience, and we appreciate your patience.

Kind regards,
Myrqvist

Rated 1 out of 5 stars

I have not yet received my package

I have not yet received my package

11 June 2026
Myrqvist logo

Reply from Myrqvist

Hi Jan,

Thank you for reaching out.

I am sorry to hear that you have not yet received your package. I have contacted our warehouse team and asked them to prioritise your order and ship it with express delivery.

Once the order has been dispatched, you will receive a tracking link by email.

I sincerely apologise for the delay and appreciate your patience.

Kind regards,

Customer Support Team Myrqvist

Rated 3 out of 5 stars

Website was easy

Website was easy. Shoes were nice tho I returned them as size was off. Return was a bit clunky

10 June 2026
Myrqvist logo

Reply from Myrqvist

Thank you for your feedback.

We are glad to hear that you found the website easy to use and liked the shoes, although we are sorry that the sizing was not quite right.

We also appreciate your comments about the return process. We understand that it felt less straightforward than expected, and we will take this feedback into account as we continue working to improve the experience.

Kind regards,
Myrqvist

Rated 3 out of 5 stars

Decent-

Shoes look good. Decent quality, but for the price nothing spectacular. Delivery a bit slow. Return process extremely slow and inconvenient

9 June 2026
Myrqvist logo

Reply from Myrqvist

Thank you for taking the time to share your feedback.

We're pleased to hear that you liked the look of the shoes. At the same time, we're sorry to hear that the delivery and return process did not meet your expectations.

We appreciate your comments and are continuously working to improve both our logistics and our returns experience to make the process smoother and faster for our customers.

Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.

Kind regards,
Myrqvist

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