Unclear account emails, often with data missing. There is only a chat service, it's not possible to speak to any agent live which seems discriminatory. Everything needs to be done on the app, but then... See more
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RingGo let's you take control of your parking. With car parks across more than 450 towns & cities throughout the United Kingdom, you can simply park, pay and get on with your day.
Contact info
United Kingdom
- 020 3046 0010
- support@ringgo.co.uk
- myringgo.com
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Hasn’t replied to negative reviews
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You're running late...
You're running late, but you've successfully found a parking space and you think you might make your appointment on time, however, the only way to pay is via the Ringo app. I hate to say it, but the chances are you'll still be late.
You'll follow the instructions, attempt to pay but you'll invariably get an error occured try again message. So you'll repeat a few times, then it'll tell you to phone a number.
I hate this app.
You're better off 'paying by phone' if you know what I mean...
Woefully poor and unreliable
Woefully poor and unreliable. An app that seems to have tech from the 1980s. Their server is down more often than not, meaning it's impossible to pay for your parking. Their parent company Arrive's CTO, Sandesh Bhat is clearly out of his depth. I am embarrassed for him. Any company using this app needs to urgently review and move to another. Shocking service
Would be no stars
Would be no stars. Trying to park . Your systems are down. And you can't call them. Joke of a company
NEVER USE THEM
What a shit app and rubbish service.
What a shit app and rubbish service.
App does not work and no way to
Pay for parking. Avoiding all car parks that use this app. Sorry but truly awful
What a robbing bunch of vilians
What a robbing bunch of vilians. Parking charge £2 but they add on 40p for themselves
Totally unprofessional and disgraceful…
Totally unprofessional and disgraceful company.
RingGo seem to have mastered the art of treating their customers with contempt judging by all the negative reviews on here. Charged me for a week's parking instead of the two days I booked and then made me spend over two hours trying to get a refund. Treated me extremely disrespectfully and could not really have been more unhelpful. One of the worst companies I have ever dealt with and the Trustpilot reviews say it all.
Almost everything is poor
Very poor
Very poor. Hasn't worked properly for weeks. Tried reinstalling the app but still getting error messages. It is also very slow, and costs more than using cash.
VERY MUCH LESS THAN ZERO STARS
Less than zero.
An awful spiv style company given contracts by councils and the like. The executives that give out these contracts should be dismissed for dereliction of duty.
Trying to pay a very small parking fee by credit card saw me use 3 cards all with plenty of credit on them. The issue the authentication process. The codes didn't come through. Well actually about a dozen came through after I'd finally managed a payment.
I've always resisted apple payment , but despite me not setting it up- this company managed to create it without my authority . And they got their 3.75. I rarely use city of York Car Parks . I will plan my routine more carefully and not get involved in their poor quality service again .
Less than Zero stars awarded to Paygo and their clients.
This has got to be the worst parking…
This has got to be the worst parking app on the market. I have tried using Ringo go several times without success, and always with endless issues. The other day I spent at least 15 - 20 minutes trying to pay the parking fee in Hampstead, using the Ring go app but yet again nothing worked. So I gave up in frustration. All car park owners should provide alternative methods of paying car parking fees like cash or card, especially knowing the reputation of this particular app which is notorious for not working.
Got a PCN did pay for parking just…
Got a PCN did pay for parking just forgot to change the reg number as the car now has a private plate paid the PCN email to say it’s paid and closed no pending action in the app. Still getting harassed and text messages saying there is still an outstanding PCN and we are going to get futher charges. Shocking company will never park in ring go car park again lucky ours in our town are a different company and never had an issue with them.
This is a rip off company I paid £9 for…
This is a rip off company I paid £9 for the day at zone 3810 DOVER uk they messaged me for more money after 5 hours. I am trying to get a refund The phone number doesn’t connect the email is incorrect and they obviously don’t operate legally. I contacting the council to report this.
Scam parking app
Scam parking app. better if others recommend other UK parking apps.
To other tourists who visit this country, refrain from using this scam app.
I pressed 20 min and the app made me book whole day and I could not stop the parking lol.
it's scam app.
Used RingGo to pay for parking and still got Parking Ticket
Used RingGo to pay for parking - and got a PCN, ringgo still took the payment… refuse to refund parking cost or fine. council are impossible to deal with. Waste of time.
Great customer service
Great customer service. I was significantly overcharged for parking by a council owned Ringo managed car park. Within 24 hours of reporting my complaint and providing suitable evidence to show that I had used the car park for less than 2 hours and not 17 hours, the amount for which I was charged, Mark, the customer services agent corrected my invoice and authorised a refund.
Won't change reg number after I changed my car. Still 1.5 months on ticket
I always buy a 3 month parking ticket. Changed my car with 1.5 months left on it and they won't let me change the registration number on ticket, they just give me the run around. Now telling me to contact the owner of the land 😂😂
Beyond a joke
There isn't enough space to include all the faults with this company at Northumberland council and rail station car parks. Every time I've tried to use the Ringo app it has either been a time consuming hassle or a failure, often due to poor connections on both EE & Vodaphone networks. Not surprising given the remoteness of some locations in this most rural of English counties.
Train companies and councils must stop using Ringo and revert to more conventional payment systems but I guess that would reduce their revenue from false fines etc. All by design one must assume.
Parking at Cromford Meadows today
Parking at Cromford Meadows today, looked how to pay but all the options I had was to pay via the app. My issue is that the cost on the board for Parking did not account for the privilege of paying on the app so although only 40 pence you have not got to service the machine no power no purchase of the machine so all in all you are saving a fortune, but we still have to pay for dealing with the payment direct to your bank account 10% more than the fee to park!!
Can this be expanded please
I have an account with Ringo
I have an account with Ringo. Can’t reset the password. Verification emails never arrive. Ask to be sent a verification code by SMS and they say they’ve sent it by email. Guess what happens - nothing. Awful parasitic company!
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