Myrebornbabydoll Reviews 

65
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I'd give zero stars if I could. Item received is not like the image at all and poorly made. I am trying to request the return for the item at the cost of the seller, due to it not being as describ... See more

Company replied

Rated 1 out of 5 stars

It looks nothing like the doll advertised it's got water Mark's patchy eyelashes glued on the white on the nails look like lumpy nail varnish it's so pink it looks sun burnt........!!!!!! AND FOR THE... See more

Rated 1 out of 5 stars

Add my name to the list of scammed consumers. The phrase, "Let the buyer beware," has NEVER proved truer! I ordered three of these and was super excited to have something early for my granddaughte... See more

Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY! These dolls look NOTHING like what they advertise. I am currently filing a complaint with NYS Consumer Protection agency and going to Federal Government next. I have opened up... See more

Company details

Information provided by various external sources

Truly reborn dolls is a manufactured online retails that has gathered a group of artists to resemble a human infant with as much realism as possible. .


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1.3

Bad

TrustScore 1.5 out of 5

65 reviews

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1.3

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(65)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

I'd give zero stars if I could.

I'd give zero stars if I could.
Item received is not like the image at all and poorly made.
I am trying to request the return for the item at the cost of the seller, due to it not being as described.
I am also going through a chargeback with my card.
Avoid buying from here.

27 March 2026
Unprompted review
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Reply from Myrebornbabydoll

We regret to hear that you may have encountered some dissatisfaction. Can you please send the name and shipping address of the recipient of your order to our email address service@myrebornbabydoll.com? We will help you find your order. Our dedicated customer service team will do their utmost to assist you with your concerns. Thank you for your patience and understanding.

Rated 1 out of 5 stars

Lack of communication from shop

11 March 2026
Unprompted review
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Reply from Myrebornbabydoll

We regret to hear that you may have encountered some dissatisfaction. Can you please send the name and shipping address of the recipient of your order to our email address service@myrebornbabydoll.com? We will help you find your order. Our dedicated customer service team will do their utmost to assist you with your concerns. Thank you for your patience and understanding.

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. The items are not as described on the website. My doll arrived and it was hard and plastic and resembled chucky. I would not have given this doll to my daughter. It would give her nightmares. I have since been in touch with this company via email to request a refund and return of the doll. They do not want me to return the doll - it probably costs them too much and keep offering me insulting refunds. I paid £60 for this doll . I will tell everybody how terrible this company is. AVOID. I am not hopeful I will get my refund. They must get a kick out of ripping people off.

18 December 2025
Unprompted review
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Reply from Myrebornbabydoll

We regret to hear that you may have encountered some dissatisfaction. Can you please send the name and shipping address of the recipient of your order to our email address service@myrebornbabydoll.com? We will help you find your order. Our dedicated customer service team will do their utmost to assist you with your concerns. Thank you for your patience and understanding.

Rated 1 out of 5 stars

scammers

scammers. didnt send me a reborn doll. pictures are stolen, reviews are fake on their website. refuses to refund my money.

13 December 2022
Unprompted review
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Reply from Myrebornbabydoll

So sorry for the trouble.We must tell you that we are a legal and legitimate site.
The pictures on our website are taken by the professional photographer based on the actual dolls. Of course, because it is made by hand, there will inevitably be some subtle differences. And wearing different outfits will make them look a little different. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@myrebornbabydoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

The baby received was plastic and not…

The baby received was plastic and not lifelike at all. I could have bought this at a discount store. I am so disappointed and have requested a refund, and will mail this trash back if needed. It was for my granddaughters birthday and now I need to scramble to find something else. I cannot believe I spent $88 for this complete garbage. This company should be shut down!

16 November 2022
Unprompted review
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Reply from Myrebornbabydoll

We must tell you that we are a legal and legitimate site. Our dolls are hand-made. Artist paints the doll and roots the hair very carefully. We mainly sell vinyl, cloth and silicone body doll.We high recommend you refer to the product discription what kind model you indeed ordered. Thank you

Rated 1 out of 5 stars

Deserves absolutely ZERO STARS

Deserves absolutely ZERO STARS. I ordered a doll for my daughter’s birthday and what I received was nothing like what they advertise. I really wish I would have came to these reviews before I wasted my time.

When I first emailed the customer service email to receive the information on how to return product to obtain a full refund, the customer service guy named Jason said that each doll has “slightly subtle differences since they’re handmade” and tried to offer me $30 for my dissatisfaction (paid over $100 for it) and to offer advice on changing the outfit on the doll. When I said I wouldn’t consider it, that these were by no means “subtle differences” and I just wanted to return the doll and receive my money back, I was then offered $70 refund + to keep the doll since “it takes a long time and a lot of money to ship back to their warehouse in China.”

After I gave it some thought, I went ahead and said I would take the $70 refund since that seemed like it would happen faster than waiting on the process of shipping it and then receiving it in order to receive my full refund. I went back to my emails to see if there was a response and it shows that my message was blocked. Tried to message again on same thread, and again, blocked. Sent a new email on a new thread and have not received any response back. TERRIBLE! It seems like they have no intention of returning anyone’s money in a hassle-free manner and I can understand why.. their products are awful. I will definitely be filing with my bank in regards to this. Such scammers.

30 August 2022
Unprompted review
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Reply from Myrebornbabydoll

We express our apology for the inconveninece caused.Although we recommend you to accept the discount, if you do not need it, you can still return it back for a full refund. we will keep improving the product and service, hope to provide you better service in the future.

Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. This company won't refund you for product you purchase if you are unsatisfied. If they do they will tell you you have to ship it back to China which will cost you nearly the cost of the doll, if not more. Or they will offer half and you get to keep the crap product that isn't what you wanted. I want my full refund! They should pay the return shipping because I never should have received what I did in the first place considering it wasn't what
I ordered.

23 August 2022
Unprompted review
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Reply from Myrebornbabydoll

So sorry for the inconvenience caused.Please rest assured, We offer return service as well, could you please provide us your order number? We will review your case and offer you further return procedures.Thanks for your understanding

Rated 4 out of 5 stars

Nice realistic looking doll

I ordered the Natalia 22 inch doll and some additional clothes as my daughter really wanted this for a birthday gift. Then I got really scared reading the reviews here afterwards. As a result I wrote to cancel my order. They did respond within a day, informing me the doll had already shipped. I then thought my 140 dollars were lost..

The package arrived from China to Denmark after 15 days, which was better than expected. I actually was really positively surprised when I opened the box. The doll doesn’t have as much painted details as the pictures show, and the clothes are standard dolls clothes, but my daughter will be thrilled! It is important to remember that the doll is also a fourth of the price most reborns cost. As the realistic looking doll my daughter was after this is perfect! But if you’re after a life-like baby as most reborns serve the purpose of, then you might be disappointed. Probably all these poor reviews are due to misaligned expectations.

I am actually a happy buyer, and wanted to share my story too.

18 May 2022
Unprompted review
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Reply from Myrebornbabydoll

We express our apology for the poor experience, we will keep improving the product and service, hope to provide you better service in the future.

Rated 1 out of 5 stars

Do not order anything from this…

Do not order anything from this website. No phone number to speak too. They do not answer their email. And no way to track your meschindize. I get the feeling they are scammers .

19 April 2022
Unprompted review
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Reply from Myrebornbabydoll

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@myrebornbabydoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

I ordered TWO dolls

I ordered TWO dolls, which were very cute in the PICTURES! They finally arrived today, 11/3/2021, and I was so disappointed with them both. One of them is actually worse looking than the first one, but both need to be returned. I could not believe that these dolls do not bare any resemblance to the pictures on the website. Never again will I order from this company: "My reborn baby doll". I will file with PayPal today.

3 November 2021
Unprompted review
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Reply from Myrebornbabydoll

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

Rated 3 out of 5 stars

This is a SCAM site

NOTHING LIKE THE PICTURE AT ALL
DATE I ORDERED ::17-06-2021
HELPLINE:⁶⁰⁷⁴³⁸

3498I ordered a vinyl doll, and it was dressed in nothing but a plain white onesie. They didn't offer to ship me the correct doll NO HEARTBEAT. NOTHING LIKE THE PRODUCT THAT THEY PROMISE YOU... I went online did a little research on their website finally i found this company Support help which is THE ADMITTED THEIR, MISTAKE THAT THEY SENT ME THE CRAP DOLL finally they provide return shipping info and I also received my amount back from this company finally, return this CHEAP LOOKING DOLL back TO THE COMPANY I would like to tell anyone and everyone

13 September 2021
Unprompted review
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Reply from Myrebornbabydoll

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

Rated 1 out of 5 stars

100% scam

100% scam. I canceled the order, they lied and said it had already shipped. Then they sent proof of delivery to an address 4 states away from the ship to. Do NOT do business with them.

I have emailed repeatedly with your joke of a company. Total scam.

26 April 2021
Unprompted review
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Reply from Myrebornbabydoll

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

Rated 3 out of 5 stars

My story is like many others

My story is like many others. The doll I received was not what I ordered but!!!!!!!!11
I ordered it on 23-02-2021
MANAGED TO GET MY REFUND AT FIRST !!!!!!!
The baby I ordered is missing their eyebrows and hair, has blue ears and red lines all over her feet The doll I received was UGLY and cheap. NOTA REBORN. My daughter had been begging for one of these dolls. I ordered two - one for her and one for my other daughter. I paid extra for the heartbeat too. One showed up within a reasonable time - NO HEARTBEAT. NOTHING LIKE THE PRODUCT THAT THEY PROMISE YOU... I went online did a little research on their website finally i found this company Support help which is ₑᵢցₕₜ ƒₒᵤᵣ ƒᵢᵥₑ ƒᵢᵥₑ ₜաₒ ₒₙₑ seven two four five THE ADMITTED THEIR, MISTAKE THAT THEY SENT ME THE CRAP DOLL finally they provide return shipping info and I also received my amount back from this company finally, return this CHEAP LOOKING DOLL back TO THE COMPANY I would like to tell anyone and everyone DO NOT ORDER FROM THIS COMPANY!!!

16 March 2021
Unprompted review
Myrebornbabydoll logo

Reply from Myrebornbabydoll

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

Rated 1 out of 5 stars

SCAM-$20 IS TOO MUCH FOR THE DOLL

The doll I received was nothing like the photos. To make matters worse, the quality was no better than a $20 doll from Walmart, if that.
Communication with the company is pitiful at best.
Save your money and go somewhere else.

14 February 2021
Unprompted review
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Reply from Myrebornbabydoll

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!

DO NOT ORDER FROM THIS COMPANY!! They claim to be a company from NY that produces high quality, hand made dolls. This couldn't be further from the truth. They are actually from China and produce cheap knockoffs of the stolen pictures they use on their website. The doll we received was nothing like what was described on their website, in quality or appearance. The garments we ordered were terribly cheap feeling and the headband was damaged.

When I brought my concerns to them, they offered me a $10 refund, which I obviously refused. After several email exchanges, they agreed to a $50 refund, if I did not dispute with PayPal. Since then, they have stopped responding to my emails and have not dent the refund. PayPal is currently investigating the claim.

5 February 2021
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

Right after we ordered the doll we realized that we accidently had two in our cart. We only needed one doll. We emailed the company right away per their website and they never responded. We even emailed them a few days later, before the dolls shipped and nothing. Well, yesterday the dolls arrived and they look nothing like what the website shows. We have emailed them again and we are not getting any response. We want a refund, we are happy to return the dolls, but no one is responding to us. they do not have a phone number to call, so we are limited to email. The seller is not responding. Their return policy is fake as well. tried to return the dolls and the they were refused

12 January 2021
Unprompted review
Rated 1 out of 5 stars

I am completely disappointed

I am completely disappointed! I ordered a doll for my daughter 2 months ago and have not received her. I was expecting to get her for Christmas for her big gift. I am heartbroken for my daughter especially being that she was so expensive! Ive tried calling several times, emailing them non stop and even contacting Canada post, however they are not able to do anything at this point. This is the worst company to order from. Please please please do not take any chances. You will be very disappointed!

5 January 2021
Unprompted review

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