Myprotein.hr Reviews 

324
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 169 reviews, reviewers had a great experience with this company, frequently praising the exceptional standard of what is offered. Customers frequently praise the high quality of the clothing and supplements, noting that everything arrives quickly and neatly packaged. Consumers also appreciate the reliable product range, smooth delivery processes, and overall satisfying shopping experiences they encounter. However, some customers also noted that prices for popular items and postal delivery costs can feel quite expensive. Some reviewers were not happy with website navigation bugs, technical issues, and the frustration of finding desired sizes sold out. A few people mentioned that finding specific product descriptions or managing discounts on the platform could be improved further.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent range and... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the excellent product... See more

Price

Customers had ambiguous experiences with price, expressing frustration over significant increases while... See more

Delivery service

People report positive experiences with delivery_service, noting that orders consistently arrive quickly and... See more

Website

Consumers find website experiences to be deeply divided. While many reviewers describe the platform as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything arrived soon and in good condition. Most products are of good quality and up to expectations. The package was ready to send in a few days, and it arrived quickly. However, the predictions... See more

Company replied

Rated 4 out of 5 stars

Web has bugs when creating account, you need to put your email and password in total 4 times. Needs improvement. Its good to put user on purchased order when payment is done with option to download or... See more

Company replied

Rated 4 out of 5 stars

You razred you,r prices ,werey much!! Which I understand because if global situacion,but prices are two time ss they were 2 months ago!! And always frim time to time ,customer wold get a gift ,for... See more

Company replied

Rated 5 out of 5 stars

Good shopping experience and crazy sales I have to use :) but bear in mind that you should not try to pay with Revolut single-use card, payment will be declined and you will need to update the payment... See more

Company replied


Company details

  1. Sports

Written by the company

Mi smo myprotein - svjetski broj 1 u online sportskoj prehrani. Nudimo superiornu kvalitetu i vrijednost u proizvodima za zdravlje, suplementima i odjeći preko 4 milijuna kupaca diljem svijeta. Fuel your ambition.


Contact info

4.0

Great

TrustScore 4 out of 5

324 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.0

All reviews

(324)

225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Products description were not informative enough

All products came on time but products description was inadequate and even misleading, e. g. not a lot different vitamins in multvitamins I bought and Veggie Vitamins were all just Apple cider and vitamin C. Disapointed customer. Please give more clear description to your products.

18 March 2021
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Reply from Myprotein.hr

Hello,

Thank you for the review. I am sorry to hear of this matter and I do want to get this looked into.

Please contact us via your account or Live Chat.

Kind regards,
Feedback team

Rated 1 out of 5 stars

I have ordered products and received damaged

I have ordered products and received ruined and opened item. Replied on čistokrvnog service and tried through Messenger. No reply after few years of regular ordering. No customer support and will rethink future

EDIT: I did contact you immediately but no reply

10 March 2021
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Reply from Myprotein.hr

Hello,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with your order.

Please contact us via your account and we would be able to investigate this any further.

Have a nice day,
Feedback Team

Rated 5 out of 5 stars

Great

Great products

10 March 2021
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 2 out of 5 stars

Don't use Hrvatska Posta to deliver…

Don't use Hrvatska Posta to deliver purchased goods if we have payed DHL or something like that. Hrvatska Posta is not doing their job good! I had to go to the other side of the side to collect the goods because they are too lazy to deliver goods on right address regardless they have phone numbers and everything!

10 March 2021
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Reply from Myprotein.hr

Hello,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with your order.

Please contact us via your account and we would be able to investigate this any further.

Have a nice day,
Feedback Team

Rated 5 out of 5 stars

Perfect Service

Loved expressed delivery of my Impact Whey Protein “Chocolate Brownie new and improved”, is amazing!! User for 3 years so far and I didn’t had any problems with the services provided!

10 March 2021
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

great price and quality

26 February 2021
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Products are great and shipping was…

Products are great and shipping was very fast!

25 February 2021
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

As always very satisfied with the…

As always very satisfied with the products and web shop and fast shipping
Thank you guys :)

25 February 2021
Myprotein.hr logo

Reply from Myprotein.hr

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 4 out of 5 stars

Postage is too expensive

25 February 2021
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Reply from Myprotein.hr

Hello,

Thank you for leaving your review.

Please contact us via your account and we would be able to investigate this any further.

Have a nice day,
Feedback Team

Rated 5 out of 5 stars

Fast delivery 😄

17 February 2021
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Best quality and best value of money…

Best quality and best value of money for the price ,from clothing to supplements✔️

11 February 2021
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Reply from Myprotein.hr

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Price-quality ratio

Best price - quality ratio. Easy to order, fast shipping. Amazing products!

5 February 2021
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Reply from Myprotein.hr

Hello

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers!

Your feedback is important to us and we will always use this to improve our service.

Please don't hesitate to contact us if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 4 out of 5 stars

Late exportation

It took several days for the package to get send from the warehouse.

20 January 2021
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Reply from Myprotein.hr

Hi Emili,

Thank you for taking the time to leave us your 4-star review.

Please make sure you are registered to receive our newsletter to ensure you are the first to hear about all of the new exciting products that we have for you along with the best discounts to use on your future orders.

Thanks Jeanette

Rated 5 out of 5 stars

Good experience

Fast shipping. Good product. So far I'm rather pleased and will order again.

19 January 2021
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Top top!

Top and again top!

22 December 2020
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 2 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with your order.

Please contact us via your account and we would be able to investigate this any further.

Have a nice day,
Feedback Team

Rated 5 out of 5 stars

Great service.

10 December 2020
Myprotein.hr logo

Reply from Myprotein.hr

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

I am very satisfied with products…

I am very satisfied with products bought from Myprotein.hr. I am definitely recommending it to everybody!

9 December 2020
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Reply from Myprotein.hr

Hi Marko,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

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