Myprotein Reviews 211,834

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and competitive pricing, often highlighting the wide selection available. Many consumers appreciate the fast and efficient delivery service, with orders frequently arriving sooner than expected and well-packaged. The ordering process is also described as easy and straightforward, contributing to a positive overall experience for many. However, some customers also noted issues with delayed or damaged deliveries, with a few instances of products arriving in an unsatisfactory condition. There were also isolated concerns regarding product descriptions and difficulties with customer service when trying to resolve order discrepancies or faulty items.

What people talk about most

Product

Users describe positive interactions with products, frequently praising their quality, taste, and... See more

Delivery service

Customers generally report positive experiences with delivery services, often highlighting fast and quick... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of products,... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the ease of ordering and the quick... See more

Price

Reviewers mention positive feedback about price, often highlighting good and competitive pricing for quality... See more

Based on these reviews

Rated 4 out of 5 stars

I tried to order some Glutamine but you do smaller sizes than 1kg. Was surprised and a little disappointed, as i have ordered a smaller size befofre.

Company replied

Rated 4 out of 5 stars

Decent products, fast delivery, it’s an online company. 5* means a bit of effort other than constant emails, so 4 it is!

Company replied

Rated 5 out of 5 stars

great products at a good price . I would never take creatine powder but I love the creatine gummies and all three flavours are my favourites. I've just discovered the apple and elderflower clear veg... See more

Company replied

Rated 5 out of 5 stars

ive been using myprotein since they wer called myvegan and theyve always been good. this time my dispatch was delayed but they communicated this clearly and i stil received my order in 4 days. ive rec... See more

Company replied


Company details

  1. Fitness and Nutrition Service

About Myprotein

Written by the company

MYPROTEIN

Helpful links



Best Sellers Protein Shakes Vegan Clothing Customer Service Clearance Multibuy

About us

We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.

At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.

We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.

While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.

We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • myprotein.com

4.4

Excellent

TrustScore 4.5 out of 5

212K reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good delivery service

Good delivery service
Very prompt

21 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great value for money (at half price)…

Great value for money (at half price) fantastic communication promptly dispatched and really appreciate the upgrade to next day delivery. Ordered late Sunday arrived early Monday afternoon.Thanks!
Too early to judge the product.

21 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

zip lock of packet

zip lock of packet
taste is bit different then previous one

17 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Liam

Rated 2 out of 5 stars
Myprotein logo

Reply from Myprotein

Hi,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I did attempt to call you regarding this issue but I was unable to get through to you.

Instead I have messaged through your online account, please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Tasty, fair priced, great delivery

Vanilla Lean Whey Protein is one of the best I've tried so far. Getting a regular subscription was easy and the prices are some of the better ones on the market. Very pleased with the eco-delivery as well!

21 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

The package arrived damaged

The package arrived damaged, and the complimentary snacks that were supposed to be included with purchases over £120 were also missing.

21 April 2026
Myprotein logo

Reply from Myprotein

Hi,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I did attempt to call you regarding this issue but I was unable to get through to you.

Instead I have messaged through your online account, please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

……..

Overpriced and some flavours don’t taste very good. Best to go with simple whey flavours

21 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Liam

Rated 5 out of 5 stars

Ordered

Ordered, delivered, happy. Tvm

17 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Express delivery

The order arrived the next day :)

17 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

From looking

From looking, ordering and delivery it was easy.

17 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Good gym clothing

Good gym clothing at an excellent price. Sizing though can vary between the different styles.

21 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Delivered earlier than I was expecting…

Delivered earlier than I was expecting at no extra charge
Really nice tasting

21 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Quality and price are two things that…

Quality and price are two things that matter most, and
Myprotein ticks both boxes! The collagen protein suits my needs, mixing in coffee or tea is really easy. The protein supports my weight training 2 or 3 times a week, the collagen helps my joints and shoulder issues, to a degree. It’s not magic. Some people complain about the taste, I find it ok.l am 70 now and just can’t eat enough protein, but this is convenient to add to my diet.

16 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Delivered quickly.

21 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

High quality product

High quality product, good value and efficient ordering process.

21 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great products - speedy delivery

Great products, speedy delivery - fantastic

21 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great taste and next day delivery

Great taste and next day delivery

17 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Protein

Love the products & delivery service is always quick..👌👌

21 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Quality products at a reasonable price.

Good quality products at a reasonable price. Protein does what it says on the tin.

17 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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