Mypookino Reviews 

113
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, most reviewers were let down by their experience overall. People mentioned ordering products months in advance for special occasions, only for the items to fail to arrive on time. Many customers experienced lengthy shipping delays and received tracking details that showed no real progress. When buyers attempted to get updates, messages were frequently ignored or met with automated replies explaining production issues. Furthermore, shoppers found it extremely difficult to secure refunds or cancel purchases directly through the company. As a result, numerous consumers had to dispute the charges directly with their banks or credit card providers to recover their money.

What people talk about most

Order

Reviewers highlight negative aspects of order experiences, expressing deep frustration over items that never... See more

Product

People report negative experiences with product, expressing deep frustration after waiting months without... See more

Refund

Reviewers express strong dissatisfaction regarding refund difficulties, noting that customer support refuses... See more

Response time

Consumers find response time to be a major frustration, frequently reporting that multiple emails are ignored... See more

Delivery service

Users describe negative interactions with the delivery service, reporting that items sometimes experience... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a scam. The payment is set up to recur monthly, there is no mention of a subscription on the website or during the check out process. Website says item takes 8-10 weeks to despatch. Tried to c... See more

Rated 1 out of 5 stars

Ordered items in September. Tracking info arrived but items have never even been shown as collected. Contacted them and it went to a gmail account which immediately set alarm bells. They said there we... See more

Rated 1 out of 5 stars

I ordered 2 boxes on 25th Sept 2025. I have emailed several times and received responses stating supply difficulties. These emails are generic and have not answered specific questions. I have now g... See more

Rated 1 out of 5 stars

Like all the other comments say, I too ordered a product months ago that never arrived. Customer service doesn’t provide any solution and refuses to refund. I contacted support regarding the product... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

113 reviews

5-star
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1-star

No history of asking for reviews

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1.1

All reviews

(113)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! I was served this company on Instagram ads and paid £40 for a birthday set for my son. They deleted their account and never sent anything or provided tracking information. Utter bastards. Please don't order anything from them they are criminals.

9 October 2025
Unprompted review
Rated 1 out of 5 stars

Never received product

Never received product! Reached out several times to the company; got a couple of responses saying they were experiencing production problems, then they went silent.

6 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam, unauthorised monthly subscription

This is a scam. The payment is set up to recur monthly, there is no mention of a subscription on the website or during the check out process. Website says item takes 8-10 weeks to despatch. Tried to cancel order, got a generic email back saying they couldn’t advise when despatch would be due to high demand. Did not acknowledge cancellation instruction. Now have to wait 10 weeks to dispute with bank to get refund. Have stopped the recurring payment via bank.

22 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!
Unfortunately I fell victim to instagram advertising and fake reviews and ordered the fort building set for my kids. When I ordered it said it shipped from the US in 8-10 business days. After emailing to check the status of my order, they said there were delays and it would take 2-3 months for my item to arrive. I have emailed customer service several times with no reply. Please steer clear of this company- I wish I had checked Trustpilot before ordering as I would have never ordered if I’d seen these reviews 🙈

28 October 2025
Unprompted review
Rated 1 out of 5 stars

My experience is the same as everyone…

My experience is the same as everyone else's. After a month of nothing happening, I checked the tracking, and the package had not been picked up by the carrier. I contacted them. Requested a status. They gave me the run-around that they are really busy. I asked for a refund. They refused to cancel my order, telling me that they were preparing the package. Ultimately, I had to call my credit card company to request a refund.

8 November 2025
Unprompted review
Rated 1 out of 5 stars

IT'S A SCAM!

If we can give them ZERO stars then that would be great. This site is a scam. As many of the reviews I just found on here, they indeed just take your money and disappear. We ordered back in September 9th it is now November 7th. Still no product. I have filed a dispute with my bank.

7 November 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam! I ordered 2 months ago - still no product. I asked for refund of my 43.90€. Support is non-existant. Silent on my emails. I will send a complain to my bank. Hopefully I will get my money back.

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

This company is a scam. Unfortunately, I didn't do a simple Google search before purchasing. They take your money. Send you an email saying item shipped out and then NOTHING. I never received my item and when I requested help from the company, I got zero response. I needed to get reimbursed from my credit card company in order to recoup the loss.

22 September 2025
Unprompted review
Rated 1 out of 5 stars

They took my money and didn't deliver

They took my money, said it would take longer than expected to deliver. I tried to cancel and get a refund. They just sent more excuses. I raised a dispute through my credit card company who immediately refunded my money.

I'd avoid this company.

10 October 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM. Like so many others, I ordered the crafterbot from an ad on instagram and it never turned up and no one replied. Avoid.

9 October 2025
Unprompted review
Rated 1 out of 5 stars

NEVER RECEIVED

NEVER RECEIVED. NO RESPONSE FROM MY EMAILS. Thought it might be trusted as ad came up on instragram. AVOID. SCAM SCAM SCAM

1 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM 100%

Never received and been asking for 3 months now to receive a refund, always get a an animated message. This is defiantly a scam from China. DO NOT BUY.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

AVOID!

AVOID!! Ordered 6 weeks ago, still nothing has arrived.
Emailed and got a reply stating due to high demand there was a significant delay, still nothing though, I fear I’ve been scammed! Don’t trust this company!

30 October 2025
Unprompted review

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