The actual results seem quite accurate and match a previous GP test. Can’t see how you edit data you have manually added that was fat fingered wrong. BMI data is of limited value as proven problematic... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Slight delay in arrival due to demand. Instructions weren’t entirely clear to open the sealed pouch to find the qr code. After that test was simple to carry out. Hopefully it’s accurate an overall... See more
Company replied
The order for a cholesterol heart check came quickly and fitted through the letterbox. Following the instructions I was able to do the test within 20 mins, including the 10 min wait time for the test... See more
Company replied
Fantastic bit of kit this is, very easy to use with video instructions as well as written, once you’ve scanned the link code. Really great App with your results stored & brilliantly explained as well.... See more
Company replied
Company details
Written by the company
PocDoc® digital platform has been developed with the vision of allowing anyone with a compatible smartphone or tablet to test their cardiovascular health. The PocDoc Healthy Heart Check integrates a full lipid test into the PocDoc Healthy Heart Check . Lipid levels form an important part of cardiovascular risk measurement, and having this test integrated within the PocDoc platform provides unparalleled risk assessment. The PocDoc Healthy Heart Check is processed using PocDoc’s in-app image upload and processing system - the patented HUESnap®AI platform to deliver results within 7 minutes of taking the blood sample. The PocDoc Results Dashboard displays the results next to NHS recommended targets. This quickly enables a user to determine how their lipid levels compare to recommended levels as well as their overall level of cardiovascular risk and their healthy heart age. Note : the lipid test requires a finger prick blood draw and collection.
Results Guarantee
PocDoc Healthy Heart Check
At PocDoc we want to make sure that everyone gets the results they need to better understand their heart health.
If there is a problem with your test, don't worry! Just reach out to support@mypocdoc.com and we'll send you a replacement free of charge.
Contact info
United Kingdom
- support@mypocdoc.co.uk
- mypocdoc.co.uk
4.3
Excellent
315 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Convenient home testing
Really convenient way to get a cholesterol check, with which results and details.
The instructions are clear and everything needed is provided.
17 May 2026
Unprompted review
Reply from PocDoc
Hi Shiraz,
Thank you so much for taking the time to leave us this wonderful review — it truly means the world to us!
We're so pleased to hear you found the cholesterol check convenient and that the results and details gave you what you needed. Making the process as clear and straightforward as possible is something we work really hard on, so it's brilliant to know it hit the mark for you.
We hope that we can be of use to you in the future.
Reviews like yours genuinely help us grow and remind us why we do what we do — thank you again!
Kind regards,
PocDoc Support
Really easy to use with fast results
Really easy to use with results provided quickly. Glad to see all was well, which is reassuring. Have a follow up appointment with a Pharmacist to go through the results.
17 May 2026
Unprompted review
Reply from PocDoc
Hi mmmhdonut,
Thank you so much for sharing your experience!
We're really pleased to hear the process was smooth and that your results were reassuring.
Thanks again for choosing PocDoc!
Kind regards,
PocDoc Support
It was a quick service from order to…
It was a quick service from order to door! The instructions on the app are easy to understand and results come quickly. I think it’s a great health product to see how you could potentially improve things with your own health
15 May 2026
Unprompted review
Reply from PocDoc
Hi Abs,
Thank you so much for taking the time to leave such a wonderful review — it really means a lot to us!
We're thrilled to hear the whole experience, from order to results, was smooth and straightforward. You've put it perfectly — we truly believe that understanding your health is the first step to improving it.
We hope PocDoc continues to be a helpful part of your wellness journey!
Kind regards
PocDoc Support
Essential heart health
The test kit arrived very quickly and so I didn’t delay getting started .
Everything I needed was inside and the instructions are super clear to follow with a video demonstration attached to each stage .
I was so pleased I was able to see my results straight away following the 6 mins process time .
Results were clearly explained and advice given on how to improve score .
Relieved to see that I have a low percentage 3.3% of heart attack or stroke .
15 May 2026
Unprompted review
Reply from PocDoc
Hi M Dowton,
It's great to hear the kit arrived quickly and that you felt confident at every stage — that's exactly what the step-by-step video guides are there for.
Thank you for such a thoughtful review.
Kind regards,
PocDoc Support Team
Easy enough to do the test and…
Easy enough to do the test and excellent results came back .
This test was provided by my employer to promote a healthier lifestyle.
6 May 2026
Unprompted review
Reply from PocDoc
Hi Tony,
Thank you so much for taking the time to leave a review!
We're delighted to hear the test was straightforward and that your results came back excellent — that's exactly the experience we aim to deliver. It's also great to see employers taking proactive steps to support their team's health and wellbeing.
We hope PocDoc continues to be a valuable part of your wellness journey!
Warmest wishes,
PocDoc Support Team
I've done 2 healthy heart tests so far…
I've done 2 healthy heart tests so far with one that didn't work and PocDoc kindly sent a replacement kit. I did my own PocDoc test the day before an NHS Grampian test to see how the results compared as my plan is to take a PocDoc test every 3 months. The NHS test gave a higher total cholesterol 7.2 vs 5.3 and a higher LDL cholesterol 4.7 vs 3.3. The NHS test also gave a higher HDL at 1.8 vs 1.5 with triglycerides very similar at 1.05 vs 1. I know I followed the procedure properly so I'm puzzled.
14 April 2026
Unprompted review
Reply from PocDoc
Hi John,
Thank you for taking the time to post your question on Trustpilot, to be able to support you further with this would you email us at support@mypocdoc.com?
We look forward to hearing from you.
Kind regards,
PocDoc Support Team
Questioning Accuracy of PocDoc Healthy Heart Check
I took the PocDoc Healthy Heart Check, which indicated that my triglycerides were high and outside the normal range. I then requested a blood test through my GP to verify these results, and those results came back well within the normal range.
If you’re considering this test as a serious assessment of your health, it’s worth being aware that the results may not be accurate.
21 February 2026
Unprompted review
Reply from PocDoc
Hi IMV,
Thank you for your review and alerting us to this issue.
If you'd like any more information about the test please contact at support@mypocdoc.com and we'll be happy to help.
Kind regards,
PocDoc Support Team
This product is great
This product was very easy to use .and when the results came back I could understand it. I've encouraged my family and friends to sign up and get checked simple it is
2 March 2026
Unprompted review
Reply from PocDoc
Hi Rahelah,
Thank you so much for this wonderful feedback!
We're really pleased to hear you found the process straightforward and that your results were clear and easy to understand — that's exactly what we strive for.
It truly means a lot that you've recommended us to your family and friends. We hope they find it just as simple when they get checked too!
Thank you again for taking the time to share your experience.
Kind regards,
PocDoc Support
Really quick and easy
Really quick and easy. When I had a problem (my fault!) the help team were really quick to respond and help me rectify it.
5 March 2026
Unprompted review
Reply from PocDoc
Hi Caroline,
Thank you so much for taking the time to leave such a lovely review!
We're delighted to hear you found everything quick and easy — and it's so kind of you to give our support team a shout-out! We always strive to be there for our customers as swiftly as possible, so knowing we could help you get back on track quickly really does make our day.
You're always welcome to reach out if you ever need us again — we're just a message away!
Warm regards,
The PocDoc Support Team
This kit is so easy to use and you get…
This kit is so easy to use and you get results same day or of after 15-20 mins.Comes with clear instructions and easy to follow.
3 February 2026
Unprompted review
Reply from PocDoc
Hi Mrs Bee,
Thank you so much for your wonderful review!
We're thrilled to hear that you found the kit so easy to use and that the instructions were clear to follow. Getting fast, reliable results is exactly what we designed PocDoc for, so it's fantastic to know it's working just as intended for you.
Your feedback means the world to our team and helps others feel confident when choosing PocDoc. We hope you'll continue to rely on us whenever you need quick and accurate results!
Warm regards,
The PocDoc Support Team
Really useful kit
Really useful kit, easily understood instructions, very comprehensive information with the results.
20 January 2026
Unprompted review
Reply from PocDoc
Hi Louise,
Thank you so much for your wonderful review!
We’re delighted to hear you found the kit useful and that the instructions were easy to understand.
It’s great to know the results and information provided were comprehensive and helpful.
We truly appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Chlosterol kit
It was really easy to use the chlosterol kit. It gave me a detailed reading
20 November 2025
Unprompted review
Reply from PocDoc
Hi Kathryn,
Thank you so much for your kind review!
We’re delighted to hear you found the cholesterol kit easy to use and that the detailed results were helpful.
Providing clear and meaningful insights into your health is exactly what we aim for. We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Why in the bloody heavens does it need…
Why in the bloody heavens does it need me to sign up for an account to do a physical test?
4 March 2026
Unprompted review
Reply from PocDoc
Hi Nik,
Thank you for your feedback. The reason an account is required is because PocDoc is an app-based health testing platform. Creating an account allows the app to securely analyse your test strip, generate your results, and store them safely so you can review them later if needed.
PocDoc uses a small finger-prick blood sample together with smartphone technology to run our digital diagnostic tests, providing health assessments for cardiovascular, metabolic, and renal health in around 10 minutes.
If you’d like to learn more about how PocDoc works, you can read more here:
https://pocdoc.co/articles/what-is-pocdoc
If you have any other questions, please feel free to contact us at support@mypocdoc.com
and we’ll be very happy to help.
Kind regards,
PocDoc Support Team
Very easy to use and results were in…
Very easy to use and results were in seconds will definitely be recommending to my family and friends
11 February 2026
Unprompted review
Reply from PocDoc
Hi Cheryl,
Thank you so much for your wonderful review!
We’re delighted to hear you found the test very easy to use and that your results were available within seconds.
It’s fantastic to know you’ll be recommending us to your family and friends — that truly means a lot to us.
We really appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Reply from PocDoc
Dear M Fox,
Thank you so much for your excellent review and recommendation!
We’re delighted to hear you had such a positive experience with us.
Your support truly means a lot — we really appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
So convenient and easy to use
So convenient and easy to use, I would highly recommend this test kit 😊
1 March 2025
Unprompted review
Reply from PocDoc
Dear John,
Thank you so much for your wonderful review!
We’re delighted to hear you found the test kit convenient and easy to use.
Your recommendation truly means a lot to us. We really appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Poc Doc Review
I recently used the PocDoc healthy heart test I found it easy to follow the instructions and found it no problem at all ,it was quick ,simple and pain free and my results were all done within minutes I found the app great to navigate and received my results quickly all in all what a fabulous test ,so try today and get the healthy heart test a try ,you won't be dissatisfied 🙏♥️
17 February 2026
Unprompted review
Reply from PocDoc
Hi Debra,
Thank you so much for your fantastic and enthusiastic review!
We’re delighted to hear you found the Healthy Heart Test easy to follow, quick, simple, and pain free.
It’s great to know the app was easy to navigate and that your results were processed within minutes — that smooth experience is exactly what we aim to provide.
Your encouragement for others to give it a try truly means a lot to us.
Thank you for taking the time to share your experience.
Kind regards,
PocDoc Support Team
Blood Test Kit
I can't speak for the accuracy of the test, but it is easy to conduct. I initially had a problem linking with my device as I couldn't locate the PIN.
23 February 2026
Unprompted review
Reply from PocDoc
Hi Darren,
Thank you for your honest feedback.
We’re really pleased to hear you found the test easy to conduct, and we’re sorry to hear you initially had difficulty locating the activation code. If you ever need assistance, our support team is always happy to help support@mypocdoc.com.
We are very confident in the accuracy of our test kit, as it has been through stringent scientific and clinical performance evaluation as part of the UK CA medical device registration. It is because of the accuracy performance, that the PocDoc test is being adopted across multiple NHS organisations in the UK. You can read more about the clinical accuracy of our test here: https://pocdoc.co/articles/how-clinically-accurate-is-pocdoc
There’s also a range of free, helpful information available on our website for anyone who would like to explore further details about the test and your heart health.
Thank you again for taking the time to share your experience.
Kind regards,
PocDoc Support Team
Amazing
I received a sample to try, it was easy to use with the guidance of the app. I’ll recommend this for health checks sake, I’m surely purchasing this
1 March 2026
Unprompted review
Reply from PocDoc
Hi Amaron,
Thank you so much for your lovely review!
We’re delighted to hear you found the sample easy to use with the guidance of the app.
It’s wonderful to know you’d recommend it for health checks and are planning to purchase — that really means a lot to us.
Thank you for taking the time to share your experience.
Kind regards,
PocDoc Support Team
Easy to use service
Easy to use service, fast results and great customer service service !
10 February 2026
Unprompted review
Reply from PocDoc
Hi Colin,
Thank you so much for your fantastic review! We’re delighted to hear you found the service easy to use, received fast results, and had a great experience with our customer support.
Providing a smooth process alongside responsive service is exactly what we strive for.
We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
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