My Pet Canvas Reviews 

170
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the custom canvas portraits, noting that the professional artwork wonderfully captures the unique character and likeness of their beloved pets. Many people love purchasing these charming decorative items as thoughtful surprise gifts for friends and family members during the holidays. However, some customers also noted frustrating shipping delays, missing orders, and difficulties receiving timely responses from customer support regarding their active purchases. A few people also experienced challenges getting the final design right, mentioning that the editing process took multiple adjustments before finally meeting their expectations.

What people talk about most

Product

Clients share ambiguous opinions on product as reviewers express vastly different experiences with the... See more

Quality

Users describe satisfaction with quality, noting that the canvas portraits turned out beautifully and matched... See more

Order

Consumers experience mixed feelings regarding their order experiences, as some reviewers express great... See more

Response time

People report ambiguous experiences with response time, as some reviewers experience phenomenal speed and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Took about 10 takes but were able to get the perfect final product! My wife loved her surprise portrait of our Buster boy.

Rated 4 out of 5 stars

I really liked the canvas I purchased after some editing but the pillow I also purchased gets an F. It’s tiny and took about 3 weeks to get here from Germany.

Rated 5 out of 5 stars

Product met my expectations! The design review and approval process went as promised and was very much appreciated. Honestly, when I first researched everything, I was skeptical the company could pr... See more


Company details

  1. Portrait Studio

Written by the company

My Pet Canvas offers a service where you can turn photos of your pet into various artistic styles such as Basquiat, Modern, Picasso, Pop Art, Cubism, Van Gogh, Expressionism, and Cartoon. The process involves uploading a photo of your pet, approving a custom art preview, and then receiving a canvas to hang at home.


Contact info

4.0

Great

TrustScore 4 out of 5

170 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(170)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Fun process, fabulous results

The process was easy and fun and customer service reps were incredibly helpful. And the end product? Fabulous! My husband, who received the canvas of his beloved Lab as a birthday gift, was overjoyed.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

My pet canvas I ordered a canvas of my…

My pet canvas I ordered a canvas of my dog 1 month ago. I received 5 proposals, of which I liked the design of one the best. I changed the colors a little so that the poster would fit better in the color of my home. What I didn't realize was that the motif had been enlarged so much that the top of my dog's ear had been cut off. I concentrated solely on the colors. I didn't realize that it is the customer's responsibility to make sure that the company doesn't deliver a canvas where that mistake has clearly been made. I thought that the company after all has some kind of quality control that ensures that this kind of thing is not sent out to paying customers. Anyone can imagine that you wouldn't hang a picture on the wall where the top of the ear is missing. I have been made responsible for this, since I have approved the proof. And if I want a poster where my dog has both ears intact, I have to pay 20% of the original purchase price for this. I have so far refused, as I assumed that there was quality control of the print. And the company is now not responding to my inquiries. It is deeply unprofessional when you pay so much money for a picture of your pet. And now I have a picture I will never hang up.

16 August 2025
Unprompted review
Rated 4 out of 5 stars

Originally thought I did not get the…

Originally thought I did not get the frame but didn't realize the frame was what canvas was stapled to. Love the picture. Perfect! Customer service is a little lax in getting back to you in a timely manner. Other than that it was great!

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Pet Canvas took a second payment from…

Pet Canvas took a second payment from my card a few hours after the initial order for a frame I did not order and have yet to furnish the refund, also the cut the canvas very narrow now allowing any additional canvas to allow it be stapled to a frame, very disappointed

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Rouge

I have just lost my pet and I wanted to have a portrait made of her. The artist who did it painted my beautiful dog and it just looks like her. I invited some friends for a small memorial and all of them said the same thing; it looks just like my dog.
I submitted a few pictures because I didn't have a closeup picture of her. Then, they sent me 5 portraits to choose from and I was also able to make some changes as well. I am very happy with the result.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

I love my canvas

I love my canvas! They captured the spirit of my dog in her eyes and cute little boop nose. I am so happy with the entire process. They were so willing to listen and make changes any time I asked. Can’t wait to create another canvas for my new pup!

10 July 2025
Unprompted review
Rated 5 out of 5 stars

A review from a REAL person, who is THRILLED!

I am a REAL PERSON and I'm thrilled with my painting from My Pet Canvas! I submitted a photo of our dog, along with a photo of a famous painting to show the style we wanted. I had proofs back within a few days. I submitted some requested changes (mostly color), got proofs back quickly, and we went back and forth 4 or 5 times before I got one that was perfect. I am SO FREAKING HAPPY with the outcome! It's now hanging on our wall and I couldn't be more thrilled.

Yes, it's digital art. Anyone who thinks someone is sitting at a canvas hand-painting their pet is not being realistic. It doesn't have texture like a painting - it's a PRINT. But mine is absolutely beautiful, and it clearly was done exactly from the photo I sent. It captures our beloved senior doggy in every way, down to the wise and knowing look in his eyes. We will treasure this forever.

The company was super easy to work with, the work was completed in an appropriate amount of time, and I felt the price was reasonable for the quality of work I received.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Love my piece - so unique & fun!

Love it! The custom piece captured my horses beautifully. My Pet Canvas was great to work with and really brought my vision to life. A meaningful and unique piece I’ll treasure. Highly recommend!

2 June 2025
Unprompted review
Rated 1 out of 5 stars

ZERO stars

ZERO stars. BUYER BEWARE! I wish I did more homework beforehand. Ask yourself- why are most of their reviews from an "anonymous reviewer"? I spent over a month going back and forth on "art" proofs of my dog. NOTHING changed. NOTHING ever came my way that looked even CLOSE to what is pictured online as their "work". It is AI fraud garbage. Go to ETSY and get actual artists to work on your project. FOR WAY LESS $$!!

22 June 2025
Unprompted review
Rated 5 out of 5 stars

It’s Amish!

I was sent multiple choices, made comments and requested changes, then received a perfect proof. Within the time window I needed, I received a perfect piece of art. A gift for my husband, he was thrilled to have such a fun portrait of our dog, Amish. Our 2-year-old grandson was the first to spot the portrait and announced, “It’s Amish!”

24 December 2024
Unprompted review

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