Dr. Younus Saleem was incredibly thorough with my ADHD assessment, guiding me through the process whilst being very patient and understanding. His secretary, Enaz Khattal, was also very prompt w... See more
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Our mission is to connect you with online specialists, wherever you are, whenever you need it
We aim to empower you to navigate your mental health journey at their your pace, fostering confidence and preserving dignity along the way.
Our team is dedicated to making a positive difference in the lives of those seeking assistance, and we would be privileged to accompany you on your healthcare journey.
We would love to hear from you so that we may understand how our patients are feeling about our service.
We aim to respond to all reviews as soon as possible!
Warm Regards,
MyPace Support Team
United Kingdom
Replied to 66% of negative reviews
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Being able to arrange an online consultation at a time that suited me without having to travel from my remote home made the experience easy and convenient. Process was smooth and efficient and excellent communications kept me informed, reminded to submit forms and attend the consultation. Assessment was professional and efficient and I await the report which will undoubtedly arrive on time as promised. I can confidently recommend this company.

Reply from MyPace
Very quick responses and got exactly what I wanted from the appointments. Thank you.

Reply from MyPace
I was diagnosed with ADHD a few years ago through Psych UK and had been settled on medication, which made a huge positive difference to my life. Unfortunately I had to pause taking it in late last year due to some health-related issues.
Once I was cleared by a cardiologist to restart treatment my GP contacted Psych UK for an appointment to restart titration, which was booked for June 2025. During that appointment I was advised I could restart medication and was told I would get another appointment to begin re-titration, which I was later informed would be in August. Unfortunately, this appointment was cancelled a few days before it was due, and I was told it had been booked in error. I was then informed that I would have to wait for a new titration appointment, with a wait time of around 11 to 12 months.
I started doing some research to see what I could do in the meantime, as I was really struggling mentally due to being unmedicated which caused an increase in ADHD symptoms. I began looking through the many alternative services, one off them being MyPace. The website was clear, transparent about pricing, and easy to understand so I contacted the support team with a question about whether I would need a full reassessment, and they replied quickly, reassuring me that my existing diagnosis could be re-confirmed.
To my surprise, I was able to book an appointment the same week with Dr Roshan Jain, who has been fantastic. He was professional, knowledgeable, and genuinely caring. He explained my options clearly and discussed how to approach shared care with my GP. Within two months I had been through titration and I was back on my medication with regular follow-up and excellent support from the MyPace team.
I am now waiting for my GP to confirm whether they will accept the shared care agreement, but even if they refuse it Dr Jain has already explained the next steps (so I won't have to stop medication again!) so I am not stressing about it.
I honestly cannot recommend MyPace enough. The whole process has been smooth, supportive, and completed in just two months, which is a huge contrast to the year-long wait with Psych UK.
Dr Roshan Jain made the entire experience straightforward and stress-free, and he is an absolute credit to both MyPace and the psychiatry profession.

Reply from MyPace
Diagnosis was swift.
After a 3yr wait for the NHS, knowing I could be seen within a week of booking took the frustration away. The doctor was understanding and so knowledgeable. I was diagnosed with ADHD and given the closure that I needed. Now, I can begin treatment and healing.

Reply from MyPace
Really fast and efficient process to book an appointment. The clinical interview was friendly, but efficient and informative. Highly recommended.

Reply from MyPace
The MyPace team was wonderful on diagnosing me and providing the medication.
At a later point, there was a lack of communication and transparency regarding my prescription.
However I'm leaving this review because of how helpful Fatema from the clinical team was - I was really frustrated about the issue, but she called me and solved the problem super efficiently.

Reply from MyPace
Quick, professional and a very fair price.
I had my appointment within the same week. They listened carefully to my appinion and my issues and were able to give me some great perspective and advice. Looking forward to continuing to work closely with them im the coming months.

Reply from MyPace
My initial diagnostic assessment was less daunting than I expected. Roshan was friendly, informative and patient. He has explained the issues I experienced and has informed me of the next step regarding treatments.

Reply from MyPace
I felt so at ease during the assessment. Felt very understood and now feel a weight has been lifted

Reply from MyPace
Assessor was very thorough with my history, listened very carefully to my struggles and past and came to a clear and concise conclusion. Would very much recommend.

Reply from MyPace
Dr Haider was very kind, thourough and made me feel supported during my diagnosis session. Thank you.

Reply from MyPace
Great service which is fast and efficient. The prices are very competitive and they give you all the information you need.

Reply from MyPace
Honestly, a fantastic find - don't be put off by the price!
First off, I'm really sorry for not replying to the reminder emails for a review. It was all a bit too soon to talk about publicly, but I get that it's important for you guys.
Right, I'll get to it. THANK YOU.
Honestly, if you're worried this place is a scam, dodgy, or hiding something – trust me, I had those exact same doubts and hesitations. I couldn't have been more wrong.
The competitive price (a solid 5/5) isn't even their only strong point. The interaction with them is brilliant – they reply to messages so quickly and everything is really professional. I got my medication incredibly fast. From my last consultation to it arriving was only 4 or 5 days, and they quote you around 14, so it's a really nice surprise.
Just to be totally straight, I'm right at the start of my ADHD treatment, so I can't yet say if it's going to help me long-term. But if I can help someone else by sharing this – and that someone is you or someone you care about – then I wanted to post this to point you to this clinic as a safe and much more affordable alternative to the bigger names where the waiting lists are ages long.
Don't look at the lower price and think lower quality. It's a business at the end of the day; the ones who spend loads on ads are the most expensive, that's just how it works. This place is the real deal. You will save a significant amount of money and you won't be disappointed. You've found a proper bargain here!
I recommend it to anyone seeking an ADHD diagnosis and treatment. It's faster (you wait days for an appointment, not months), it's cheaper, and it's a GOOD choice. You'll save time, money, and a lot of stress.
My total cost for everything (diagnosis, video consultation, and prescription) came to a complete price of £635. The whole process from first contact and paying for the online assessment to today has been just 5 weeks and ALL DONE (incl medication delivered to your doorstep. )
I genuinely, honestly recommend them and I really hope your experience is as good as mine has been so far.
If you can spare a few minutes to leave an honest review, please do it. Remember, a lot of people simply can't afford this therapy elsewhere – the prices out there are mad, honestly, and usually way higher than here. Your review could really help someone else make a decision, just like this one might help you. You could change someone's life. Just do it when you get a moment.
Thanks for reading this essay! I hope I finally get this sorted, and I wish the same for all of you who made it to the end of this!
And a quick message to the clinic: Please, please stick with your current pricing. If you keep things as they are, you'll do really well. It's really great what you're doing. Be good to people, and they'll be good to you.
Good luck everyone. I'll be waiting to see if I can finally get this sorted.

Reply from MyPace
Overall a fantastic experience, lots of information beforehand on their website, and a clear pricing model, should a diagnosis be given. Dr Kamila Haider was fantastic, very thorough, approachable and supportive. I was nervous beforehand, but the Dr soon made me feel at ease. She listened to me at all points, made copious notes and there was always opportunities for questions. I am very grateful for the Dr’s time and the team at MYPACE.

Reply from MyPace
The booking process was straightforward. All relevant information was sent before the appointment - simple to complete the forms required for assessment. The practitioner, Dr Haider, was very professional and friendly, taking me through the diagnostic process, making sure she got a thorough background of my experiences, and I felt listened to and understood. I expect to receive the diagnosis report soon, and will arrange treatment via MyPace. It’s unfortunate so many NHS services have been cut, but I am glad MyPace exists - it is a lifeline for anyone struggling to manage symptoms of ADHD. My experience so far has been good.

Reply from MyPace
The consultant Dr Jain was very understanding and his diagnosis was clear and succinct.

Reply from MyPace
Can’t fault it, quick, easy, personable! Have already recommended to others.

Reply from MyPace
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