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Review summary
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Reviews shaping this summary
Great experience ordering from My Organic Formula! The process was very easy and the delivery to Canada was incredibly fast — less than 4 days. My baby is taking the formula very well. Customer servic... See more
High quality products, swift customer service replies, very reliable in terms of delivery. I stopped stressing about formula after I subscribed on their site (I was just getting back from the hospital... See more
I live in canada and this higher quality formula isnt available here. Ive ordered this for both of my babies and they are both healthy and happy. Ive had to panick order (mom brain) and myorganicformu... See more
Company details
Written by the company
MyOrganicFormula.com offers the finest organic and GMO-free formulas from trusted European suppliers. All products are carefully chosen to nourish your baby with the best available organic, sustainable and healthy ingredients. All items are in stock and we provide fast and free shipping.
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4.6
Excellent
672 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fast shipping
Fast shipping! Received my product in 3 business days from the Netherlands to Canada!
15 January 2025
Fast shipping
Happy with the formula for my baby with sensitivities. Also very impressed with how quick the shipment came, as I live in western Canada.
15 January 2025
Exceptional Customer Service!
We received our overseas shipment of Kendamil Goat Formula and noted 6 of 12 cans had dents in the them. We did not want to feed our newborn with potentially unsafe formula so we reach out to customer service.
The team at Organic Formula was very responsive and understanding, overall provided excellent customer service. They agreed to resend new cans to replace the dented cans we received. Not only did we receive the new (un-dented) cans within short-order, we also received a little gift from the team for the inconvenience caused. My wife and I appreciate the team at Organic Formula, especially Priscila to whom I was corresponding with. Thank you!
15 January 2025
Unprompted review
Very fast shipping!!!
10 January 2025
Wide choice of a goat baby formula
Wide choice of a goat baby formula. Perfect timing of shipping
10 January 2025
Reply from My Organic Formula
Hi Samantha,
Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand your frustration. We have already replied to your message and we apologize if you haven't seen our response.
If you haven't received our reply or if there’s anything else we can do to assist, please don't hesitate to reach out to us directly. We are here to help and want to ensure your satisfaction.
Thank you for your patience, and we look forward to hearing from you soon.
Warm regards,
My Organic Formula Team
My experience has been amazing!
My experience with My Organic Formula has been alot more convenient and easy than I had expected it would be!
We are using the HIPP goats milk formula, my baby wasn't keeping much of her food down and she was always in pain when we were buying what was on shelves in our city. (We don't have goats milk formula here) We have noticed a huge change in her! She's a much happier baby! 5 stars!!
10 December 2024
Fast and authentic!
7 January 2025
Cans arrived dented
6 January 2025
Reply from My Organic Formula
Hi Elizabeth,
Thank you for sharing your feedback, and we sincerely apologize for the condition in which your cans arrived. We completely understand how frustrating this can be, and we want to make things right.
Please rest assured that we take your concern seriously. Our team will be reaching out to you directly to resolve this matter and ensure that your experience is addressed promptly.
Thank you for your understanding, and we appreciate your patience as we work to resolve this.
Kind regards,
My Organic Formula Team
Wonderful customer service
I’ve had a subscription with My Organic Formula for few months now and have been so pleased with their services and how quick the delivery is to my doorstep in Canada. However I appreciate them even more now because my LO’s belly during the transition from stage 1 to stage 2 was upsetting her belly so I reached out to their team and WOW! I had such a prompt and thorough response from their team member (Prescila) who was not only so kind and sincere to my concerns but she also provided several recommendations for me. I am so grateful for your services My Organic Formula! Keep up the amazing work!
4 January 2025
Unprompted review
Essential organic milk
We found your service and delivery time to be excellent. The formula is great and our granddaughter loves it. Thanks for making this essential food for babies organic and healthier.
31 December 2024
Fast accurate Shipping! Some cans dented.
Ordered Dec 20 and received my order to Winnipeg Canada on Dec 27! Very fast considering the holidays! 3 out of 4 cans arrived dented. So a bit disappointed in that, but i think they are still ok to use. But happy to receive my order correct and so fast. Will order again!
18 December 2024
Unprompted review
Wonderful formula!
Wonderful formula!
I love the ingredients of this formula and my baby is eating it very well and gaining weight beautifully. Highly recommend for organic healthy alternative!
18 December 2024
My baby is sensitive to cow milk…
My baby is sensitive to cow milk protein and he use to be very fussy but after changing his formula he is very happy 😊 he is doing great with Kendamil comfort 🥰
23 November 2024
Unprompted review
Very efficient
I did not receive my baby milk from another site and i tried my Organic formula for Hipp milk and reveibed it very fast
18 December 2024
So impressed
Ordered in a panic as local stores had been out of formula for a couple weeks. I was pleasantly surprised that my order made it to my house from the Netherlands quicker than my Amazon packages I ordered from Canada before even placing this order. From order to door it was about 5 days
17 December 2024
Really quick shipment!
18 December 2024
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