Obligo Reviews 

222
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for making relocations significantly less stressful by conveniently covering expensive security deposits in exchange for a manageable fee. People also state that the entire digital application procedure is exceptionally fast, completely straightforward, and remarkably user-friendly from the very beginning to the end. However, some customers also noted unexpected challenges when navigating the online payment portal and dealing with surprisingly high service costs. Several reviewers explicitly mentioned experiencing frustrating confusion regarding specific deposit eligibility requirements, unexpected communications from representatives, and surprise charges after moving into their new homes.

What people talk about most

User experience

Customers had positive experiences with user experience, reporting that the website is user-friendly, simple,... See more

Service

Users describe positive interactions with service, highlighting how it makes relocating less stressful by... See more

Payment

Reviewers mention ambiguous feedback about payment, noting both helpful assistance with fees and unexpected... See more

Value for money

People report positive experiences with value for money, highlighting how the service helps reduce financial... See more

Price

Reviewers highlight ambiguous aspects of price with conflicting experiences. On one hand, consumers express... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I never knew this was even possible. I'm moving in deposit free and couldn't be happier! It's 2 weeks before Thanksgiving and the government has shutdown, paying the deposit would have made my Holiday... See more

Rated 5 out of 5 stars

I genuinely love Obligo. Moving made so easy. Before you apply just make sure you do have the amount of your deposit in your account in order for them to verify that you could handle the deposit on yo... See more

Rated 5 out of 5 stars

I was surprised on how well explained and understood the process. It’s definitely a great way to allow people who need the assistance to be able to start their lives in a new environment without havin... See more

Rated 5 out of 5 stars

Totally an awesome experience. Being a senior makes moves especially taxing. Enabling me to NOT have to dip into savings, is lifesaving!! HIGHLY recommend!


Company details

  1. Property Administrator

Written by the company

Obligo


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

222 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(222)

73 reviews in the last 12 months

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Rated 1 out of 5 stars

Still charged full deposit

Moved out of my apartment and was also charged my full deposit...what's the point of this service?

I lived for 2 years and paid over $400 in fees only to get charged my full deposit anyway. Wouldn't recommend using this service

27 February 2025
Unprompted review
Obligo logo

Reply from Obligo

Hi JC,

We appreciate your feedback and understand your concerns. Obligo is designed to provide renters with move-in options, helping to free up cash that would otherwise be tied up in a traditional security deposit. Our service does still allow landlords to collect any valid charges at move-out, up to the requirement amount.

We’re sorry if there was any confusion about how the service works. Please reach out to us at support@myobligo.com so we can address any concerns you have directly

Best,

The Obligo Team

Rated 1 out of 5 stars

Scummy Scam, STAY AWAY

Absolute deplorable business practices by taking advantage of those in financial need and overall charging them more without a care for the tenants. I was lied to about how their services work and trying to get in touch with any 'customer support' is near impossible, and when you do you cannot believe a word you can say. I spoke with one customer service agent who contradicted herself three times in about 10-15 minutes on a phone call which took months of complaints and attempting to reach out to even get into contact with. I understand that at times it may seem like a good option, but using this service as a tenant or landlord will always come back to bite you in the ass so it is best to avoid this scam for all intents and purposes.

25 September 2024
Unprompted review
Obligo logo

Reply from Obligo

Hi Jimmy,

We appreciate you taking the time to share your experience, and we’re sorry to hear that our service didn’t meet your expectations.

While we may not have been the right fit for your needs, we appreciate the opportunity to address your concerns and wish you the best moving forward. If there’s anything else we can do, please don’t hesitate to reach out at support@myobligo.com

Best,

The Obligo Team

Rated 1 out of 5 stars

I cannot believe I am taking this…

I cannot believe I am taking this route. I typically never leave bad reviews. My apartment complex messed up the final charge for the move out. Now oblige is trying to charge me. I have been in touch with them and explained and although I have been told they would stop trying to pull this payment, and figure out the mistake, it continues. I have spent $150 in bank overdraft fees because of this shit. The company should not exist and does not care what your dealing with.

20 November 2024
Unprompted review
Obligo logo

Reply from Obligo

Hi John,

We're sorry you didn't have a positive experience with Obligo. Our team has been in contact with you to resolve this issue. At move-out, Obligo charges the payment method on file for any move-out charges submitted by your landlord. In this case, we reached out to your landlord on your behalf and confirmed the charges were valid. If you wish to update the payment method on file, you can update this in your Obligo account or reach out to one of our team members at support@myobligo.com. Please reach out if you have any further questions.

Best,

Obligo Support Team

Rated 5 out of 5 stars

Great service for hard workers

It is great service for returning your security deposit or freeing up the cash to begin with. Ensure that you know you will not need the deposit before redeeming it though or it could come back to haunt you.

3 July 2023
Unprompted review
Rated 5 out of 5 stars

I am really grateful and thankful for…

I am really grateful and thankful for the service ! It is the BEST! I’m so glad that my property management company partners with them! It gave me an opportunity to save on funds so I can move stress free! Thanks again Obligo!

10 July 2023
Unprompted review
Rated 5 out of 5 stars

This company is the BEST

This company is the BEST! I’m so glad that my property management company goes through them! It gave me an opportunity to put down no deposit and save money so I can move stress free! Thanks again Obligo!

27 July 2023
Unprompted review

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