Good products and online shopping experience. There was a slight delay in delivery due to some items being low in stock which did not cause much inconvenience. Highly recommended. The next frontier wo... See more
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Terrible company, I’ve made the order back in the second week of March only just got my order today and I still had to pay an additional £3 to cover the postage that they should’ve have included as p... See more
After waiting for nearly three weeks I did not receive my order. However following my request for a refund I was contacted by the team who were extremely helpful. I will replace the original order as... See more
Company replied
Something different! Been looking for a comfortable tongue cleaner for a while, all the others seemed flimsy. The Jibee feels good and feels much better quality. Have tried the bamboo brushes too... See more
Company details
Written by the company
Inspired by family traditions of giving back, MyMouth was founded to create a company that focused on education; changing consumer habits to improve oral health, general health and well-being in a sustainable way. With their experience in dentistry, and with a specialist periodontist behind them, they were perfectly positioned to design a product range developed by, used by and supported by dentists. We very quickly realised our vision to being one of the leading brands to combine great quality with products that are eco-friendly, reusable and recyclable with fantastic education to improve our customers oral health and wellbeing.
Contact info
Citygate, St. James Boulevard, NE1 4JE, Newcastle Upon Tyne, United Kingdom
- info@mymouth.co.uk
- mymouth.co.uk
4.4
Excellent
47 reviews
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Brilliant Product
Absolutely love this product and will continue to buy, easy website to use and swift delivery
Thank you
18 February 2025
Good products + online shop
Good products and online shopping experience. There was a slight delay in delivery due to some items being low in stock which did not cause much inconvenience. Highly recommended. The next frontier would be to relocalise the production of essential products such as these to some part of the UK, if at all possible.
10 November 2024
Excellent service
Excellent service - super speedy. Loved the JiBee product I purchased and will be ordering again soon.
17 July 2024
Unprompted review
Reply from MyMouth
Thank you so much for your feedback, we really appreciate it! We'd love for you to share your experience with friends and family! :)
Reply from MyMouth
Thank you for your lovely feedback, we look forward to serving you again!
From Team MyMouth
First purchase
Great product firstly followed by super fast responses to any communication sent to them and very helpful
29 April 2024
Reply from MyMouth
Thank you for your lovely feedback, we look forward to serving you again!
From Team MyMouth
Good Tongue scraper delivered promptly.
18 April 2024
Reply from MyMouth
Thank you for your lovely feedback, we look forward to serving you again!
From Team MyMouth
Great product
Great service, fast delivery and a fantastic quality product, I have been using mine for months now and it’s great, i ordered another one for my Fiancée :)
18 April 2024
Reply from MyMouth
Brilliant to hear your feedback, hope you can keep referring for us! Thank you!
From Team MyMouth
Terrible customer service
Terrible company, I’ve made the order back in the second week of March only just got my order today and I still had to pay an additional £3 to cover the postage that they should’ve have included as part of the purchase.
I had to chase the order tracking information which never worked either. I’m yet to try the products but the customer service has so far let it down immensely.
9 April 2024
I never received the item.
28 February 2024
First Time Customer- Order delivery never arrived
I placed my Order for 2x Tongue Cleaners as a first time customer with this brand/company on 05/02/24, I received a order status update the same date of placing my order had been shipped but with NO tracking details, I requested a order/delivery status update on 07/02/24 only to find out MY MOUTH used 2nd Class Royal Mail- NO TRACKING DETAILS UPDATE- today is the 13/02/24 - STILL NO parcel/DELIVERY - MY MOUTH have now issued a refund.
5 February 2024
Reply from MyMouth
Thanks Semia for your feedback.
We're really sorry that your parcel did not arrive to you. As discussed the evidence for your order was provided and unfortunately, Royal Mail did not deliver the parcel as per our Service Level Agreement. We apologise for this. Our team did manage to offer you a full refund which I am glad that has now been resolved. We also offered the opportunity for us to redeliver a new parcel.
Thanks for your feedback, it really does help small businesses like ours to improve our shipping relationships with Royal Mail to ensure we can deliver 100% for our customers.
Thanks,
MyMouth HQ
Great products bought tongue scraper…
Great products bought tongue scraper and the lovely tooth pics with floss best I’ve used bought several highly recommended
3 February 2024
Reply from MyMouth
Thanks for your feedback, we really appreciate it!
Premium quality products!
Premium quality products!
Great service, competitive pricing, great quality and efficient delivery.
11 December 2023
Reply from MyMouth
Thanks for your feedback, we really appreciate it!
Reply from MyMouth
Thanks for your feedback, we really appreciate it!
Great personal service with real people.
3 October 2023
Reply from MyMouth
Thanks for your feedback, we really appreciate it!
Waste of money for me.
The product is well made and the service was faultless.
However, although I am an adult the scraper was too large for my mouth.
It caused my tongue to bleed and become very sore.
I could not access the part of my tongue which needed the most attention. Waste of money for me.
The product is well made and the service was faultless.
8 September 2023
Fast deliveryGreat products
Fast delivery, excellent quality products, will be ordering more from them again
13 August 2023
Reply from MyMouth
Thanks for your feedback, we really appreciate it!
Tounge Scraper
Quick delivery of the tongue scraper is much better than my previous plastic spoon type. it cleans my tongue quickly I highly recommend it
14 July 2023
Reply from MyMouth
Thank you for this feedback, we're glad that you've been able to replace your existing product with our JiBee!
Good customer service
After waiting for nearly three weeks I did not receive my order. However following my request for a refund I was contacted by the team who were extremely helpful. I will replace the original order as I have used the products in the past and found that they were of good quality.
14 July 2023
Reply from MyMouth
Hi Nicola,
Thanks for the feedback and we're sorry to hear that you've had issues with your order.
I've just checked our Royal Mail system that we use and can see that the appropriate postage was applied to this parcel. However, we're disappointed that the local depot / sorting office is requesting the additional payment from yourself.
As per our email on Thursday, we do not expect that you should have to pay for any additional postage so we've refunded the amount to the account.
We sincerely apologise for this inconvenience
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