Very quick and polite response from support team. My issue is resolved, thanks to Derek from escalation team. He was very helpfull.
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See what reviewers are saying
I did not knowingly sign up for any membership. I was redirected to your website while attempting to make a purchase on a different site. I only left a review based on your request and the conditi... See more
I had accidentally signed up for something and contacted them when I realized that it was a subscription that I didnt intend to use. Having reach out to them and explained the situation they did their... See more
THE FEEDBACK YOUR RESPONSE ON MY CANCELLATION WAS GREAT, SOMETIMES A PERSON ARE VERY BUSY AND THINGS JUST POP UP WITHOUT REALISING THEN YOU CLICK WITHOUT READING. THANKS FOR YOUR UNDERSTANDING.
Hasn’t replied to negative reviews
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The quick response to my cancellation…
The quick response to my cancellation request
Great client service.
I got a quick response with the promise…
I got a quick response with the promise to help resolve my issue quickly
Can I get cancellations on my membership
Can I get cancellations on my membership
Experience
It was indeed nice being your client. Good service, fast delvery. Thank you for the service Emerald.
Maya was very helpful with my request…
Maya was very helpful with my request and she was very kind and polite and very patient
So I liked it
Quick and helpful
I liked the quick answer of Paula for my asking and her great work.
Less information especially about the…
Less information especially about the subscription part
read through this vouchers.
if i wanted to purchase the membership would be great since most things are discounted, but i thought i was buying something else.
Edith was very thorough
Edith was very thorough, and handled the situation well. It made my membership cancellation a much easier process.
BEWARE A SCAMMER
Complete scam keeps trying to take money from my account even tho I never got what I purchased and 3 4 times a day constantly tries to take money from my account and also uses another name everyderma.com to try take money both same fraudulent company
SCAM, FRAUD mymodavibe.com Limassol
mymodavibe.com is a scam. I purchased a backpack via a Decathlon clearance sale advert on facebook. I paid the normal way online. When I authorized in my banking app, immediately after, in the banking app, another payment came up to authorise for a small amount. Having no choice, I did authorize not knowing what it is for. Next thing you receive a legit looking email from a Cypriot company saying you bought 3 days membership to what looks like a purchasing club. When you cancel, they tell you you are signed up for 14 days more at GBP 42, then they take money from your accounts using different names like PYD*mymodavibe.com, verytrendyus.com. Goods not yet received either.
Issue is being handled well with Emily
Issue is being handled well with Emily
I cancel a transaction today yet to receive a refund
I want refund of my money which was cancelled today
SCAM. AVOID
Subscription service was linked to and unwillingly signed up to from a scam link on facebook. Charges you extra to cancel subscription instantly or forces you to go through a "14 day cancelation period" in which you get charged double. Avoid at all costs
Thanks PAULA for helping me cancel my…
Thanks PAULA for helping me cancel my membership. You are the only one who got back to me. :) Have a nice day.
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